The Shark NV370 is a versatile upright vacuum cleaner featuring Lift-Away technology, DuoClean floor nozzle, Anti-Allergen Complete Seal, LED headlights, and a multi-surface brush roll. It includes a variety of attachments for above-floor cleaning and is designed for homes with carpets and hard floors. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Main vacuum body with dust cup, Lift-Away pod, DuoClean floor nozzle, wand, hose, and accessory storage caddy.
| Feature | Description |
|---|---|
| Lift-Away Technology | Detachable pod for portable above-floor cleaning |
| DuoClean Floor Nozzle | Dual brush rolls for carpets and hard floors |
| Anti-Allergen Complete Seal | Traps 99.9% of dust and allergens inside the vacuum |
| LED Headlights | Illuminates dark areas under furniture |
| Multi-Surface Brush Roll | Automatically adjusts between floor types |
| Large Capacity Dust Cup | Easy-empty, no-touch dirt disposal |
| Accessory Storage Caddy | Holds all attachments on the vacuum |
| Power Switch | Turns vacuum on/off |
| Brush Roll Control | Enables/disables brush roll for delicate rugs |
| Suction Control | Adjusts suction power for different surfaces |
Unpack and inspect all contents. Assemble on a flat surface.
WARNING! Ensure all parts are securely connected before use to prevent detachment during operation.
Before first use, ensure the dust cup is empty and filters are installed.
CAUTION! Keep hair, strings, and small objects away from the brush roll to prevent clogs.
Main controls located on the vacuum body and handle.
On Body: POWER switch, SUCTION control (High/Low), LIFT-AWAY release button, DUST CUP release.
On Handle: BRUSH ROLL switch (On/Off for delicate rugs).
Settings: Suction control adjusts airflow; Brush Roll control stops rotation for area rugs; LED lights activate automatically when powered on.
For above-floor cleaning, detach the floor nozzle and connect desired tool.
Tip: Use the Pet Multi-Tool for pet hair on furniture; Crevice Tool for tight spaces.
Enables portable cleaning of stairs, furniture, and ceilings.
WARNING! Ensure the pod is securely locked before returning to upright mode.
Regular maintenance ensures optimal performance.
CAUTION! Unplug vacuum before performing any maintenance. Do not use damaged filters.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Vacuum won’t turn on | Power outlet/cord | Check outlet; ensure cord is plugged in securely. |
| Loss of suction | Full dust cup/clog | Empty dust cup; check hose, wand, and nozzle for blockages. |
| Brush roll not spinning | Clog/switch setting | Clear debris from brush roll; ensure Brush Roll switch is ON. |
| Vacuum tipping over | Floor nozzle angle | Adjust nozzle to proper upright position; ensure it is locked. |
| Unusual noise | Foreign object in brush roll or hose | Turn off and unplug; inspect and remove any obstructions. |
Reset: Unplug for 10 minutes if motor overheats.
Service: 1-800-798-7398; sharkclean.com