The Shark NV360NZ is a versatile upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal, a HEPA filter, motorized brushroll for carpets and hard floors, swivel steering, multiple cleaning modes, and a variety of attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Main vacuum body with dust cup, Lift-Away pod, motorized floor nozzle, wand, hose, and accessory storage.
| Feature | Description |
|---|---|
| Lift-Away Technology | Detachable pod for portable above-floor cleaning |
| Anti-Allergen Complete Seal | System with HEPA filter to trap 99.9% of dust and allergens |
| Motorized Brushroll | Deep cleans carpets and bare floors; auto-adjusts |
| Swivel Steering | Maneuvers easily around furniture and obstacles |
| Cleaning Modes | Upright, Lift-Away, Handheld |
| Accessory Storage | On-board caddy for crevice tool, dusting brush, upholstery tool |
| Dust Cup Empty System | One-touch, bagless emptying |
| Wand Release Pedal | Easy detachment of wand for above-floor cleaning |
| Power Switch | Turns vacuum on/off |
| Brushroll On/Off | Switch for hard floor protection |
Unpack and inspect all parts. Assemble before first use.
WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.
Before cleaning, perform initial setup.
CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.
Main controls located on handle and body.
Handle: Power switch, brushroll on/off button, wand release pedal.
Body: Lift-Away release button, dust cup release, hose port, accessory holder.
Settings: Floor selector (for carpet height adjustment), suction control (on hose handle). Modes: Upright (floor cleaning), Lift-Away (detachable pod for stairs/furniture), Handheld (with attachments).
For above-floor cleaning: detach wand or use Lift-Away mode.
Tip: Store attachments on-board for easy access.
Three primary modes for versatile cleaning.
WARNING! Do not use vacuum to pick up liquids, sharp objects, or hot ashes.
Regular maintenance ensures optimal performance.
CAUTION! Unplug before maintenance. Do not use damaged filters.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup/clog | Empty dust cup; check hose, wand, and nozzle for blockages. |
| Brushroll not spinning | Debris/overheat | Clear brushroll of hair and debris; let cool if overheated. |
| Vacuum won't turn on | Power cord/outlet | Check plug and outlet; ensure power switch is on. |
| Unusual noise | Obstruction in airway | Inspect for clogs in nozzle, hose, or dust cup. |
| Dust escaping | Filter not installed | Ensure HEPA and pre-motor filters are correctly seated and clean. |
Reset: Unplug for 60 seconds if motor overheats.
Service: 1-800-798-7398; sharkclean.com