Shark NV360NZ Vacuum Cleaner Manual

The Shark NV360NZ is a versatile upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal, a HEPA filter, motorized brushroll for carpets and hard floors, swivel steering, multiple cleaning modes, and a variety of attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with dust cup, Lift-Away pod, motorized floor nozzle, wand, hose, and accessory storage.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealSystem with HEPA filter to trap 99.9% of dust and allergens
Motorized BrushrollDeep cleans carpets and bare floors; auto-adjusts
Swivel SteeringManeuvers easily around furniture and obstacles
Cleaning ModesUpright, Lift-Away, Handheld
Accessory StorageOn-board caddy for crevice tool, dusting brush, upholstery tool
Dust Cup Empty SystemOne-touch, bagless emptying
Wand Release PedalEasy detachment of wand for above-floor cleaning
Power SwitchTurns vacuum on/off
Brushroll On/OffSwitch for hard floor protection

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach floor nozzle: Insert nozzle into main body until it clicks.
  2. Connect wand: Insert wand into top of vacuum until secure.
  3. Attach hose: Connect hose to port on back of vacuum.
  4. Install accessories: Store tools in on-board caddy.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Before cleaning, perform initial setup.

  1. Check filters: Ensure HEPA and pre-motor filters are installed.
  2. Select mode: Choose upright for floors or Lift-Away for above-floor.
  3. Adjust height: For carpets, set floor selector to appropriate pile height.
  4. Turn on: Press power switch; select brushroll on/off as needed.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Main controls located on handle and body.

Handle: Power switch, brushroll on/off button, wand release pedal.

Body: Lift-Away release button, dust cup release, hose port, accessory holder.

Settings: Floor selector (for carpet height adjustment), suction control (on hose handle). Modes: Upright (floor cleaning), Lift-Away (detachable pod for stairs/furniture), Handheld (with attachments).

Using Attachments

For above-floor cleaning: detach wand or use Lift-Away mode.

  1. Detach wand: Press release pedal, pull wand out.
  2. Connect tool: Insert desired attachment into end of wand or hose.
  3. Select suction: Adjust suction control on hose handle if needed.
  4. Clean: Use tool on upholstery, crevices, dusting, etc.

Tip: Store attachments on-board for easy access.

Cleaning Modes

Three primary modes for versatile cleaning.

  1. Upright Mode: For floors; vacuum remains intact.
  2. Lift-Away Mode: Press release button to detach pod; clean stairs, furniture, under low spaces.
  3. Handheld Mode: Remove pod, attach hose and tool for spot cleaning.

WARNING! Do not use vacuum to pick up liquids, sharp objects, or hot ashes.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty when full.
  2. Clean filters: Rinse HEPA and pre-motor filters every 3 months (air dry 24 hrs).
  3. Clear brushroll: Remove debris from brushroll regularly.
  4. Check for clogs: Inspect hose, wand, and nozzle if suction reduces.

CAUTION! Unplug before maintenance. Do not use damaged filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for blockages.
Brushroll not spinningDebris/overheatClear brushroll of hair and debris; let cool if overheated.
Vacuum won't turn onPower cord/outletCheck plug and outlet; ensure power switch is on.
Unusual noiseObstruction in airwayInspect for clogs in nozzle, hose, or dust cup.
Dust escapingFilter not installedEnsure HEPA and pre-motor filters are correctly seated and clean.

Reset: Unplug for 60 seconds if motor overheats.

Service: 1-800-798-7398; sharkclean.com

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