Shark NV360 Vacuum Cleaner Manual

The Shark NV360 is a versatile upright vacuum cleaner featuring DuoClean technology, Lift-Away capability, Anti-Allergen Complete Seal, LED headlights, and a multi-surface brush roll. It is designed for deep carpet cleaning and above-floor cleaning with various attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Lift-Away Mode 8. Maintenance & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: DuoClean floor nozzle, Lift-Away pod, Dust cup with Anti-Allergen seal, LED headlights, Multi-surface brush roll, Crevice tool, Upholstery tool, Pet multi-tool.

FeatureDescription
DuoClean TechnologyCombines bristle brush and soft roller for carpets and hard floors
Lift-Away ModeDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Multi-Surface Brush RollAutomatically adjusts between carpets and hard floors
Large Dust CupEasy-empty, bagless design
POWER ButtonTurns vacuum on/off
Brush Roll SwitchEnables/disables brush roll for delicate rugs
Handle ControlsEasy access to power and brush roll settings
AttachmentsCrevice tool, upholstery tool, pet multi-tool included

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach handle: Insert handle into main body until it clicks into place.
  2. Install floor nozzle: Connect hose to nozzle and click into base.
  3. Attach hose: Connect hose to pod and ensure secure fit.
  4. Install attachments: Store tools on accessory caddy or handle clips.
  5. Plug into wall outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from moving parts.

First-Time Use

Plug in vacuum; follow operational steps.

  1. Select floor setting: Use brush roll switch for carpets (ON) or hard floors/delicate rugs (OFF).
  2. Power on: Press POWER button on handle.
  3. Adjust suction: Use suction control slider on handle (if equipped).
  4. Begin cleaning: Push vacuum forward and back in overlapping strokes.
  5. Empty dust cup: Press release button and empty when full.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brush roll.

Specifications

Controls and Settings

Handle-mounted controls for easy access. Floor nozzle settings for different surfaces.

Handle Controls: POWER button, Suction control slider (if equipped), Brush roll ON/OFF switch.

Floor Nozzle: Brush roll switch (ON for carpets, OFF for hard floors/delicate rugs). Lift-Away release button: Press to detach pod. Dust cup release: Button to remove and empty dust cup. Hose connection: Twist-lock mechanism for secure attachment.

Using Attachments

For above-floor cleaning: Use Lift-Away mode with attachments.

  1. Detach pod: Press Lift-Away release button.
  2. Select tool: Attach crevice, upholstery, or pet multi-tool to hose end.
  3. Clean: Use tool on stairs, furniture, ceilings, or tight spaces.
  4. Reattach: Return pod to base until it clicks.

Tip: Store attachments on caddy for easy access during cleaning.

Lift-Away Mode

Portable cleaning for stairs, furniture, and above-floor areas.

  1. Detach: Press Lift-Away button on back of vacuum.
  2. Carry: Use handle to carry pod to cleaning area.
  3. Attach tool: Connect desired attachment to hose.
  4. Clean: Use as a portable vacuum.
  5. Return: Place pod back on base; ensure it locks.

WARNING! Ensure pod is securely locked to base before upright vacuuming.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty when full.
  2. Clean filters: Wash foam and felt filter every 3 months; replace HEPA filter as needed.
  3. Clear brush roll: Remove debris from brush roll regularly.
  4. Check for clogs: Inspect hose, nozzle, and attachments if suction decreases.
  5. Store properly: Wrap cord around cord hooks; store in dry area.

CAUTION! Unplug vacuum before maintenance. Do not use water on electrical parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. Shark and DuoClean are registered trademarks. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try different outlet; ensure POWER is pressed.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, nozzle, and filters for clogs.
Brush roll not spinningDebris/switch settingClear debris from brush roll; ensure brush roll switch is ON.
Vacuum tipping overFloor settingAdjust floor selector to correct setting (carpet/hard floor).
Dust escaping from vacuumFilter installationEnsure filters are properly installed and clean.

Reset: Unplug for 60 seconds; plug back in.

Service: 1-800-798-7398; sharkclean.com

Shark NV360 Vacuum Cleaner Manual © - All Rights Reserved 2025