Shark NV355CS Vacuum Cleaner Manual

The Shark NV355CS is a versatile upright vacuum cleaner featuring DuoClean technology, Anti-Allergen Complete Seal, LED headlights, and a detachable pod for above-floor cleaning. It includes a variety of attachments for different surfaces and is designed for deep cleaning carpets and hard floors. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean brushroll, Detachable pod, Hose and wand, On-board attachments, Power switch, Cord rewind button.

FeatureDescription
DuoClean TechnologyCombines bristle brushroll and soft roller for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Detachable PodLifts off for portable above-floor cleaning
On-Board AttachmentsIncludes crevice tool, dusting brush, and upholstery tool
Power SwitchTurns vacuum on/off
Cord RewindRetracts power cord with foot pedal
Brushroll On/OffSwitch to turn brushroll on for carpets or off for hard floors
Dust Cup ReleaseButton to empty dust cup
Height AdjustmentAdjusts cleaner head for different carpet heights

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach the handle: Insert handle into main body until it clicks into place.
  2. Connect the hose: Attach hose to the rear of the vacuum body.
  3. Install attachments: Store crevice tool, dusting brush, and upholstery tool on the caddy.
  4. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid injury.

First-Time Use

Plug in vacuum; follow these steps for initial operation.

  1. Select floor setting: Use height adjustment dial for carpet or hard floor.
  2. Turn on: Press power switch to start suction.
  3. Engage brushroll: For carpets, ensure brushroll is ON; for hard floors, turn OFF.
  4. Begin cleaning: Push vacuum forward and back in slow, overlapping strokes.
  5. Use attachments: Detach pod for above-floor cleaning with hose and tools.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Main controls located on handle and body. Handle: Power switch, Brushroll on/off. Body: Height adjustment dial, Cord rewind pedal, Dust cup release button.

Settings: Height adjustment (Low Pile, Medium Pile, High Pile, Hard Floor), Brushroll on/off (for carpets vs. hard floors), Suction power (single speed).

Accessories: Use hose wand for above-floor cleaning; attach tools for specific tasks (crevices, dusting, upholstery).

Using Attachments

Detach pod for above-floor cleaning with hose and tools.

  1. Detach pod: Press release button on back of vacuum and lift pod off.
  2. Connect hose: Attach hose to pod inlet.
  3. Select tool: Choose crevice tool, dusting brush, or upholstery tool.
  4. Attach tool: Click tool onto end of hose or extension wand.
  5. Begin cleaning: Turn on vacuum and guide tool over surfaces.

Tip: For high-reach areas, use extension wand between hose and tool.

Cleaning Modes

Supports multiple cleaning modes for different surfaces.

  1. Upright mode: For floor cleaning with brushroll engaged (carpets) or disengaged (hard floors).
  2. Above-floor mode: Detach pod to clean furniture, stairs, ceilings, and other elevated surfaces.
  3. Handheld mode: Remove pod and use with hose and tools for spot cleaning.
  4. Under-furniture mode: LED headlights illuminate dark areas; low-profile design fits under most furniture.

WARNING! Do not use vacuum to pick up liquids, sharp objects, or hot ashes.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button and empty when full or after each use.
  2. Clean filters: Remove and rinse HEPA filter every 3 months; air dry completely before reinstalling.
  3. Clear brushroll: Remove debris from brushroll regularly; cut tangled hair or strings with scissors.
  4. Check hose and attachments: Clear clogs with long, flexible object.
  5. Inspect power cord: Retract cord after use; check for damage.

CAUTION! Unplug vacuum before maintenance. Do not use damaged cords or filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower source/switchCheck power outlet; ensure cord is plugged in; press power switch firmly.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and tools for clogs; clean filters.
Brushroll not spinningDebris/tangleTurn off and unplug; remove brushroll and clear debris; ensure brushroll is ON.
Vacuum is noisyObstructionCheck for foreign objects in hose, wand, or brushroll area.
Dust escapingFilter not installedEnsure HEPA filter is properly installed and dry after washing.

Reset: Unplug for 10 minutes if motor overheats.

Service: 1-800-798-7398; sharkclean.com

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