Shark NV355C Vacuum Cleaner Manual

The Shark NV355C is a versatile upright vacuum cleaner featuring DuoClean PowerFins technology, Anti-Allergen Complete Seal with HEPA filter, LED headlights, Lift-Away capability for above-floor cleaning, and a variety of attachments for comprehensive cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Maintenance & Cleaning 8. Storage & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: DuoClean PowerFins brushroll, Anti-Allergen Complete Seal system, HEPA filter, LED headlights, Lift-Away canister, crevice tool, dusting brush, pet multi-tool, and upholstery tool.

FeatureDescription
DuoClean PowerFinsCombines soft brushroll for fine debris and PowerFins for deep carpet cleaning
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
HEPA FilterCaptures 99.97% of particles down to 0.3 microns
LED HeadlightsIlluminates dark areas under furniture
Lift-Away CanisterDetachable for portable above-floor cleaning
Power SwitchTurns vacuum on/off
Brushroll On/OffEnables/disables brushroll for hard floors
Height AdjustmentAdjusts for different carpet heights
Dust Cup ReleaseButton to empty dust cup
Attachment DockStores tools on vacuum body

Assembly & Setup

Unpack and inspect all components. Assemble before first use.

  1. Attach handle: Insert handle into body until it clicks securely.
  2. Install wand: Insert wand into hose connector until locked.
  3. Attach floor nozzle: Connect floor nozzle to wand or Lift-Away canister.
  4. Mount attachments: Place tools onto attachment dock.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid injury.

First-Time Use

Prepare vacuum for initial cleaning session.

  1. Check filters: Ensure HEPA filter and foam filter are properly installed.
  2. Select surface setting: Adjust height dial for carpet type (low/medium/high).
  3. Power on: Press power switch; LED lights will illuminate.
  4. Begin cleaning: Push vacuum forward and back in overlapping strokes.
  5. Use Lift-Away: Detach canister for stairs, furniture, or above-floor cleaning.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Main controls located on handle and body.

Handle: Power switch, brushroll on/off button, height adjustment dial.

Body: Dust cup release button, hose release lever, attachment dock.

Settings: Height adjustment (low for bare floors, medium for low-pile carpets, high for thick carpets). Brushroll on/off (use "off" for hard floors to prevent scattering debris). LED lights automatically turn on when vacuum is powered.

Using Attachments

Accessories for specialized cleaning tasks.

  1. Crevice tool: For tight spaces, corners, and along edges.
  2. Dusting brush: For delicate surfaces, blinds, and lampshades.
  3. Pet multi-tool: Combines bristles and upholstery tool for pet hair.
  4. Upholstery tool: For sofas, chairs, and car interiors.

Tip: Attach tools directly to hose or wand for above-floor cleaning.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty when cup is full.
  2. Clean filters: Rinse HEPA and foam filters monthly; air dry completely before reinstalling.
  3. Clear brushroll: Remove debris wrapped around brushroll regularly.
  4. Check blockages: Inspect hose, wand, and nozzle for obstructions.
  5. Wipe exterior: Use dry cloth to clean vacuum body.

WARNING! Always unplug vacuum before maintenance. Do not use damaged filters.

Storage & Care

Store vacuum properly to prolong lifespan.

Wrap cord around cord hooks. Store attachments on dock. Keep in dry, cool area away from heat sources. Avoid storing with full dust cup.

CAUTION! Do not store vacuum with wet filters. Keep out of reach of children.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup, clogged filters, blockageEmpty dust cup; clean filters; check hose and nozzle for obstructions.
Brushroll not spinningBrushroll off setting, tangled debrisTurn brushroll on; clear hair and strings from brushroll.
Vacuum won't turn onPower cord not plugged in, tripped circuitCheck power connection; try different outlet; reset circuit breaker.
LED lights not workingBulb issue, power problemEnsure vacuum is on; contact support if lights remain off.
Attachments not staying onImproper connection, worn partsReattach firmly; ensure locking mechanism engages.

Reset: Unplug for 1 minute, then restart.

Service: 1-800-798-7398; sharkclean.com

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