Shark NV355 Series Vacuum Cleaner Manual

The Shark NV355 Series is a versatile upright vacuum cleaner featuring DuoClean technology, Anti-Allergen Complete Seal, LED headlights, a large-capacity dust cup, and multiple cleaning modes for carpets and hard floors. It includes a powered lift-away pod, a variety of attachments, and a washable filter system. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean brushroll, Powered Lift-Away pod, Dust cup with Anti-Allergen seal, Handle with controls, Hose, and various attachments.

Feature	Description
DuoClean Technology	Combines bristle brushroll and soft roller for carpets and hard floors
Anti-Allergen Complete Seal	Traps 99.9% of dust and allergens inside the vacuum
LED Headlights	Illuminates dark areas under furniture
Powered Lift-Away	Detachable pod for above-floor cleaning
Large Dust Cup	Easy-empty, bagless design
Washable Filters	Foam and felt filters; washable for maintenance
Cleaning Modes	CARPET, HARD FLOOR, and LIFT-AWAY modes
Attachments	Crevice tool, dusting brush, pet multi-tool, upholstery tool
Power Switch	Turns vacuum on/off
Brushroll Control	Engages/disengages brushroll for different surfaces

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

Attach handle: Insert handle into main body until it clicks into place.
Connect hose: Attach hose to the front of the vacuum; ensure secure connection.
Install attachments: Store attachments on holder; attach tools as needed.
Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid injury.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

Select surface type: Use CARPET mode for carpets; HARD FLOOR for hard surfaces.
Adjust height: Vacuum auto-adjusts; manual override available for thick carpets.
Empty dust cup: Check dust cup before use; empty if necessary.
Test attachments: Try pet multi-tool or crevice tool for specific cleaning needs.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll. Do not vacuum wet surfaces.

Specifications

Model: Shark NV355 Series.
Technology: DuoClean with Anti-Allergen Complete Seal.
Power: Corded electric; 120V AC, 60Hz.
Dust Cup Capacity: 1.5 quarts.
Filters: Washable foam and felt filters.
Attachments: Crevice tool, dusting brush, pet multi-tool, upholstery tool.
Cord Length: 25 feet.
Weight: 15 lbs.
Warranty: 5-year limited warranty.

Controls and Settings

Main controls located on handle. Power Switch: Turns vacuum on/off. Brushroll Control: Toggles brushroll on/off for carpets or hard floors. Mode Selector: Switch between CARPET, HARD FLOOR, and LIFT-AWAY modes.

Indicator Lights: LED lights show power status and filter maintenance reminders.

Height Adjustment: Auto-adjusts; manual lever for thick carpets. Dust Cup Release: Button to remove dust cup for emptying. Hose Release: Button to detach hose for above-floor cleaning.

Using Attachments

Attachments stored on vacuum; connect to hose for above-floor cleaning.

Detach hose: Press hose release button; pull hose from vacuum.
Select attachment: Choose crevice tool, dusting brush, pet multi-tool, or upholstery tool.
Connect attachment: Push attachment onto end of hose until it clicks.
Clean: Use attachment for stairs, furniture, corners, or pet hair.

Tip: Ensure vacuum is turned off when changing attachments.

Cleaning Modes

Three primary modes for different cleaning needs.

CARPET Mode: Brushroll engaged; auto-adjusts height for deep carpet cleaning.
HARD FLOOR Mode: Brushroll disengaged; soft roller active for hard surfaces.
LIFT-AWAY Mode: Detach pod for portable cleaning; use with attachments.
Brushroll Control: Manually turn brushroll on/off as needed.

WARNING! Do not use CARPET mode on hard floors; may cause damage. Always select correct mode.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: Press release button; empty when full or after each use.
Clean filters: Remove foam and felt filters; rinse with water monthly; air dry completely.
Check brushroll: Remove debris wrapped around brushroll; clear obstructions.
Inspect hose: Remove clogs; ensure airflow is not restricted.

CAUTION! Unplug vacuum before maintenance. Do not use damaged parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power cord/outlet	Check power cord connection; try different outlet; ensure power switch is on.
Loss of suction	Full dust cup/clog	Empty dust cup; check hose and attachments for clogs; clean filters.
Brushroll not spinning	Debris/obstruction	Turn off vacuum; remove debris from brushroll; ensure brushroll control is on.
Vacuum overheating	Clog/filter	Check for clogs; clean filters; allow vacuum to cool for 30 minutes.
Unusual noise	Foreign object	Turn off vacuum; inspect brushroll, hose, and dust cup for objects.

Reset: Unplug vacuum for 10 minutes; plug back in.

Service: 1-800-798-7398; sharkclean.com