Shark NV350WC Vacuum Cleaner Manual

The Shark NV350WC is a versatile upright vacuum cleaner featuring DuoClean PowerFins technology, Anti-Allergen Complete Seal, LED headlights, a large-capacity dust cup, and multiple cleaning modes for carpets and hard floors. It includes a detachable pod for above-floor cleaning, a variety of attachments, and a swivel steering mechanism for easy maneuverability. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes & Surfaces 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean PowerFins brushroll, detachable cleaning pod, LED headlights, dust cup with release button, handle with controls, hose, and accessory storage.

FeatureDescription
DuoClean PowerFins TechnologyDual brushrolls for deep carpet cleaning and hard floor debris pickup
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Large Capacity Dust CupEasy-to-empty, bagless dust cup with one-touch release
Swivel SteeringProvides enhanced maneuverability around furniture
Detachable PodConverts to a portable canister for above-floor cleaning
Cleaning Mode SelectorSwitch between settings for carpets and hard floors
Accessory StorageIntegrated storage for crevice tool, upholstery tool, and dusting brush
Wand Release PedalFoot pedal to detach the wand for above-floor cleaning
Power Cord HookBuilt-in cord wrap for easy storage

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat, stable surface.

  1. Attach the handle: Align the handle with the main body and push down until it clicks into place.
  2. Install the hose: Connect the hose to the port on the front of the vacuum until it locks.
  3. Attach the wand: Insert the wand into the hose connector and push until secure.
  4. Store accessories: Place the crevice tool, upholstery tool, and dusting brush in the built-in storage clips.
  5. Plug into a standard 120V AC power outlet.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before first use, ensure all parts are securely assembled.

  1. Power on: Plug in the vacuum and press the power button on the handle.
  2. Select cleaning mode: Use the floor selector switch to choose between "Carpet" and "Hard Floor" settings.
  3. Adjust suction: For delicate rugs, use the "Low" suction setting if available via the control panel.
  4. Test attachments: Detach the pod by pressing the release pedal and connect desired tools for above-floor cleaning.

CAUTION! Do not vacuum large, hard objects or liquids. Keep hair, strings, and cords away from the brushroll.

Specifications

Controls and Settings

Main controls located on the handle and body. Handle: POWER button, suction control. Body: Floor selector switch, wand release pedal, dust cup release button.

Indicator Lights: LED headlights activate automatically; filter check light alerts when filter needs cleaning.

Cleaning Modes: CARPET (agitator brushroll on), HARD FLOOR (brushroll off for debris pickup). Suction Control: Adjust suction power for different surfaces. Pod Release: Press foot pedal to detach cleaning pod for handheld use.

Using Attachments

For above-floor cleaning, detach the pod and connect tools to the hose.

  1. Detach pod: Step on the wand release pedal and lift the pod away from the main body.
  2. Connect tool: Insert desired attachment (crevice tool, upholstery tool, dusting brush) into the end of the hose or wand.
  3. Clean: Use the handheld pod to clean stairs, furniture, ceilings, and other above-floor surfaces.
  4. Reattach: Align the pod with the main body and push down until it clicks back into place.

Tip: Store attachments on the built-in storage clips when not in use for easy access.

Cleaning Modes & Surfaces

Optimize cleaning for different floor types and debris.

  1. Carpets: Use "Carpet" mode for deep cleaning; the PowerFins brushroll agitates fibers to remove embedded dirt.
  2. Hard Floors: Switch to "Hard Floor" mode; the soft brushroll gently captures debris without scattering.
  3. Area Rugs: Use "Low Suction" setting if available to prevent fringe or delicate fibers from being pulled in.
  4. Above-Floor: Use detachable pod with appropriate attachments for furniture, drapes, blinds, and ceilings.
  5. Under Furniture: LED headlights automatically illuminate dark spaces for thorough cleaning.

WARNING! Do not use on wet surfaces. Always turn off and unplug before changing modes or attachments.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

  1. Empty dust cup: Press release button and empty when full; do not overfill.
  2. Clean filters: Remove and wash HEPA filter and pre-motor filter every 3 months (or as needed) with cold water; air dry completely for 24 hours before reinstalling.
  3. Clear brushroll: Regularly remove hair and fibers wrapped around the brushroll using the included cleaning tool or scissors.
  4. Check for blockages: Inspect hose, wand, and nozzle for clogs if suction decreases.
  5. Store properly: Wrap power cord around hooks and store in a dry place.

CAUTION! Always unplug the vacuum before performing any maintenance. Do not use damaged filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398. This product is covered by a 5-year limited warranty. Refer to warranty card for details.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower source/plugCheck power outlet; ensure plug is securely connected; try a different outlet.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for blockages; clean filters.
Brushroll not spinningObstruction/modeClear hair and debris from brushroll; ensure selector is in "Carpet" mode.
Vacuum is difficult to pushHeight setting/clogAdjust floor selector to correct setting; check for blockages in nozzle.
Dust escaping from vacuumFilter not installedEnsure all filters are correctly installed and dry; check dust cup seal.
LED lights not workingConnection/obstructionCheck headlight connection; clear debris from sensor area.

Reset: Unplug for 60 seconds, then plug back in to reset electronic controls.

Service: 1-800-798-7398; sharkclean.com

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