Shark NV350Q Vacuum Cleaner Manual

The Shark NV350Q is a versatile upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal, a HEPA filter, motorized brushroll for carpets and hard floors, and multiple attachments for above-floor cleaning. It includes a dust cup, crevice tool, pet multi-tool, and upholstery tool. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Lift-Away Mode 8. Maintenance & Cleaning 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Upright vacuum with Lift-Away pod, motorized brushroll, HEPA filter, dust cup, hose, wand, and attachments.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
HEPA FilterCaptures fine particles and allergens
Motorized BrushrollDeep cleans carpets and hard floors; on/off switch
Dust CupEasy-empty, bagless container
Crevice ToolFor tight spaces and corners
Pet Multi-ToolCombines bristles and crevice for pet hair
Upholstery ToolFor furniture and stairs
Power SwitchTurns vacuum on/off
Brushroll On/OffDisengages brushroll for hard floors

Assembly & Setup

Unpack and inspect contents. Assemble before first use.

  1. Attach handle: Insert handle into upright body until it clicks.
  2. Connect hose: Attach hose to front of vacuum; ensure secure connection.
  3. Install wand: Insert wand into hose handle.
  4. Attach tools: Store tools on dock or attach as needed.
  5. Plug into AC power.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from brushroll.

First-Time Use

Before cleaning, prepare vacuum and area.

  1. Check filter: Ensure HEPA filter is installed correctly.
  2. Empty dust cup: Ensure it is empty before use.
  3. Select mode: Choose upright or Lift-Away mode.
  4. Adjust height: Set carpet height dial if applicable.
  5. Turn on: Press power switch; select brushroll setting.

CAUTION! Do not vacuum large objects, liquids, or hot ashes.

Specifications

Controls and Settings

Main controls located on handle and body.

Handle: Power switch, brushroll on/off button, suction control (if applicable).

Body: Lift-Away release button, height adjustment dial (for carpets), dust cup release.

Settings: Upright mode for floors; Lift-Away mode for above-floor cleaning; brushroll on for carpets, off for hard floors; suction control for delicate surfaces.

Using Attachments

Attach tools to wand or hose for specialized cleaning.

  1. Detach wand: Remove from upright body.
  2. Select tool: Attach crevice, pet multi-tool, or upholstery tool to wand end.
  3. Clean: Use for stairs, furniture, tight spaces, or pet hair.
  4. Return tools: Store on dock when not in use.

Tip: For pet hair, use pet multi-tool with brushroll off.

Lift-Away Mode

Detach pod for portable cleaning.

  1. Press release: Press Lift-Away button on back of vacuum.
  2. Lift pod: Remove pod from upright base.
  3. 3. Attach hose: Use hose and wand with pod for above-floor cleaning.
  4. Clean: Carry pod to clean stairs, furniture, or ceilings.
  5. Reattach: Place pod back onto base until it clicks.

WARNING! Ensure pod is securely attached before using in upright mode.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty after each use.
  2. Clean filter: Remove HEPA filter; tap gently or rinse (if washable) every month.
  3. Check brushroll: Remove debris from brushroll regularly.
  4. Inspect hose: Clear clogs if suction reduces.

CAUTION! Unplug before maintenance. Allow filter to dry completely before reinserting.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and inlet for clogs.
Brushroll not spinningDebris/switchClear debris from brushroll; ensure brushroll switch is on.
Vacuum overheatingClog/filterCheck for clogs; clean filter; allow to cool for 60 minutes.
Lift-Away pod not detachingRelease buttonPress release button firmly; ensure pod is not obstructed.

Reset: Unplug for 60 minutes if overheating occurs.

Service: 1-800-798-7398; www.sharkclean.com

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