Shark NV350NZ Vacuum Cleaner Manual

The Shark NV350NZ is a versatile upright vacuum cleaner featuring DuoClean PowerFins technology, Anti-Allergen Complete Seal, LED headlights, a large-capacity dust cup, and multiple cleaning modes for carpets and hard floors. It includes a detachable pod for above-floor cleaning, a variety of attachments, and a swivel steering head for easy maneuverability. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean PowerFins brushroll, LED headlights, detachable pod, dust cup, hose, wand, and various attachments.

FeatureDescription
DuoClean PowerFinsDual brushroll system for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Large Capacity Dust CupEasy-to-empty, bagless dust cup
Swivel SteeringManeuvers easily around furniture and obstacles
Detachable PodConverts to a portable canister for above-floor cleaning
Cleaning ModesAdjustable suction settings for different surfaces
Attachments IncludedCrevice tool, dusting brush, upholstery tool, pet multi-tool
Power CordLong power cord for extended reach
Washable FiltersEasy to clean and maintain

Assembly & Setup

Unpack and inspect all contents. Assemble according to instructions.

  1. Attach the handle: Insert the handle into the main body until it clicks into place.
  2. Install the wand: Insert the wand into the hose connector on the back of the vacuum.
  3. Attach the hose: Connect the hose to the port on the front of the vacuum.
  4. Attach desired tool: Select an attachment and connect it to the end of the wand or hose.
  5. Plug into AC power.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid injury.

First-Time Use

Before first use, ensure all parts are securely assembled.

  1. Check filters: Ensure both pre-motor and post-motor filters are installed correctly.
  2. Empty dust cup: Ensure dust cup is empty before use.
  3. Select cleaning mode: Use the mode selector switch for carpet or hard floor settings.
  4. Begin vacuuming: Press the power button and push vacuum forward on floor.
  5. Use attachments: Detach pod for above-floor cleaning as needed.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll while vacuum is running.

Specifications

Controls and Settings

Main controls located on handle and body. Handle: Power button, mode selector switch. Body: Dust cup release, hose release, brushroll access.

Mode Selector: CARPET (for medium to high pile carpets), HARD FLOOR (for hard surfaces), BOOST (for maximum suction on tough messes).

Power Button: Turns vacuum on/off. Dust Cup Release: Button to remove dust cup for emptying. Hose Release: Button to detach hose for above-floor cleaning. Brushroll Access: Lever to lift foot for cleaning brushroll.

Using Attachments

For above-floor cleaning, detach the pod from the main vacuum body.

  1. Press hose release button to detach hose from vacuum.
  2. Connect desired attachment to end of hose or wand.
  3. Use power button on handle to turn suction on/off.
  4. Common uses: Crevice tool for tight spaces, dusting brush for shelves, upholstery tool for furniture, pet multi-tool for pet hair.

Tip: Ensure attachment is securely clicked into place before use.

Cleaning Modes

Select appropriate mode for surface being cleaned.

  1. Carpet Mode: Use for medium to high pile carpets. Automatically adjusts brushroll speed.
  2. Hard Floor Mode: Use for hard surfaces like wood, tile, laminate. Slows brushroll to prevent scattering debris.
  3. Boost Mode: Provides maximum suction for concentrated messes like pet hair or embedded dirt.
  4. To switch modes: Press mode selector button while vacuum is running or paused.

WARNING! Do not use hard floor mode on carpets as it may reduce cleaning effectiveness.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button and empty when full or after each use.
  2. Clean filters: Remove and rinse pre-motor and post-motor filters monthly. Allow to dry completely before reinserting.
  3. Clear brushroll: Lift foot using brushroll access lever and remove any tangled hair or debris.
  4. Check for blockages: Inspect hose, wand, and attachments if suction decreases.
  5. Store properly: Wrap cord around cord hooks and store in a dry place.

CAUTION! Unplug vacuum before performing any maintenance. Do not use vacuum without filters installed.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck power cord is plugged in; try different outlet; check circuit breaker.
Loss of suctionFull dust cup/blockageEmpty dust cup; check hose, wand, and attachments for blockages; clean filters.
Brushroll not spinningTangled debris/modeTurn off and unplug; clear brushroll of hair and debris; ensure in correct mode.
Vacuum is loudBlockage/filterCheck for blockages in hose or attachments; ensure filters are clean and properly seated.
Dust cup not seating properlyMisaligned/fullEmpty dust cup; ensure it is aligned correctly and clicks into place.

Reset: Unplug vacuum for 60 seconds, then plug back in.

Service: 1-800-798-7398; sharkclean.com

Shark NV350NZ Vacuum Cleaner Manual © - All Rights Reserved 2025