Shark NR120C Vacuum Cleaner Manual

The Shark NR120C is a versatile upright vacuum cleaner featuring powerful suction, a HEPA filtration system, multiple cleaning modes (carpet, hard floor, above-floor), a detachable canister for portable cleaning, LED headlights, a large-capacity dust cup, and a variety of specialized attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Safety Information 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Upright vacuum body, detachable pod, motorized brush roll, HEPA filter, dust cup, crevice tool, dusting brush, upholstery tool, and power cord.

FeatureDescription
Motorized Brush RollDeep cleans carpets and agitates embedded dirt
HEPA Filtration SystemCaptures 99.9% of dust and allergens
Detachable PodConverts to a portable canister for above-floor cleaning
LED HeadlightsIlluminates hidden dirt under furniture
Large Dust Cup1.2-quart capacity with easy-empty mechanism
Cleaning ModesCarpet, Hard Floor, and Above-Floors settings
Power Cord25-foot length for extended reach
Specialized AttachmentsCrevice tool, dusting brush, upholstery tool included
Brush Roll ControlOn/Off switch for hard floor protection
Wand ReleaseQuick-release button for detaching the wand

Assembly & Setup

Unpack all components and inspect for damage.

  1. Attach the handle: Align handle with upright body until it clicks into place.
  2. Install the wand: Insert wand into the upper body until secure.
  3. Attach hose: Connect hose to the port on the back of the vacuum.
  4. Attach floor nozzle: Slide nozzle onto the lower body until it locks.
  5. Store attachments: Place crevice tool, dusting brush, and upholstery tool in designated caddy slots.

WARNING! Ensure all parts are securely connected before use to prevent injury or damage.

First-Time Use

Plug into a standard 120V outlet and turn on the power switch.

  1. Select cleaning mode: Use the dial to choose Carpet, Hard Floor, or Above-Floors.
  2. Adjust height (if applicable): Some models have automatic height adjustment.
  3. Test suction: Run vacuum on a small area to ensure proper operation.
  4. Empty dust cup: After first use, empty dust cup to maintain suction.

CAUTION! Keep cord away from rotating brush roll. Do not vacuum large objects.

Specifications

Controls and Settings

Main controls located on handle and body.

Handle Controls: Power switch, brush roll on/off, cleaning mode dial.

Body Features: Dust cup release, wand release, hose port, attachment holder.

Cleaning Modes: Carpet (activates brush roll), Hard Floor (brush roll optional), Above-Floors (detach pod). Suction Control: Automatic adjustment based on floor type. Brush Roll Control: Turn off for hard floors to prevent scattering debris. Power Cord: Retractable cord winder on back.

Using Attachments

Detach pod for above-floor cleaning.

  1. Press wand release button to detach wand.
  2. Attach desired tool: Insert crevice tool, dusting brush, or upholstery tool into wand end.
  3. Use hose: For tight spaces, use hose directly with attachments.
  4. Return to upright: Reattach wand and pod when finished.

Tip: Use crevice tool for corners, dusting brush for shelves, upholstery tool for furniture.

Cleaning Modes

Three primary modes for different surfaces.

  1. Carpet Mode: Activates motorized brush roll for deep cleaning.
  2. Hard Floor Mode: Suction only or with brush roll off to avoid scattering.
  3. Above-Floors Mode: Detach pod to clean stairs, furniture, and ceilings.
  4. LED Lights: Automatically illuminate in low-light areas.
  5. Adjust Suction: Automatic based on floor type; manual override not available.

WARNING! Do not use hard floor mode on thick carpets; may reduce suction.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: When full or after each use; press release button.
  2. Clean filter: Rinse HEPA filter under cold water every 3 months; air dry 24 hours.
  3. Clear brush roll: Remove hair and debris from brush roll regularly.
  4. Check for blockages: Inspect hose, wand, and nozzle for clogs.
  5. Store properly: Wind cord, store attachments, keep in dry place.

CAUTION! Unplug before maintenance. Do not use damaged parts.

Safety Information

Read all instructions before use.

WARNING! Electric shock hazard. Do not immerse in water.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com or contact 1-800-798-7398. Model NR120C conforms to UL standards.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup or clogEmpty dust cup; check hose, wand, and nozzle for blockages.
Brush roll not spinningHair/debris wrap or belt issueClear brush roll of obstructions; check belt for wear.
Vacuum won't turn onPower source or switchEnsure plug is secure; check outlet; verify power switch is on.
OverheatingClog or full filterClean filter; remove blockages; let cool for 60 minutes.
Unusual noiseForeign object in brush roll or motorTurn off and inspect brush roll and intake for objects.

Reset: Unplug for 60 minutes to reset thermal protector.

Service: 1-800-798-7398; sharkclean.com

Shark NR120C Vacuum Cleaner Manual © - All Rights Reserved 2025