Shark NP320 Series Vacuum Cleaner Manual

The Shark NP320 Series is a versatile upright vacuum cleaner featuring DuoClean technology, Anti-Allergen Complete Seal, LED headlights, and a multi-surface brushroll. It is designed for deep carpet cleaning and gentle hard floor care. This manual covers safety, features, assembly, operation, maintenance, and troubleshooting for optimal performance.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes 7. Maintenance & Care 8. Accessories 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: DuoClean floor nozzle, LED headlights, Anti-Allergen Complete Seal filtration, power switch, brushroll control, wand release, dust cup release.

FeatureDescription
DuoClean TechnologyCombines a bristle brushroll for carpets and a soft brushroll for hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates debris under furniture and in dark areas
Power SwitchTurns vacuum on/off
Brushroll ControlEnables/disables brushroll for hard floors or area rugs
Wand ReleaseDetaches wand for above-floor cleaning
Dust Cup ReleaseEmpties dust cup easily
Multi-Surface SettingsAdjusts suction for carpets, hard floors, and delicate rugs
Large Capacity Dust CupHolds debris for longer cleaning sessions
Accessory StorageBuilt-in caddy for crevice tool and upholstery tool

Assembly & Setup

Unpack and inspect contents. Assemble vacuum before first use.

  1. Attach handle: Insert handle into body until it clicks into place.
  2. Attach wand: Insert wand into handle and secure with locking mechanism.
  3. Attach floor nozzle: Connect floor nozzle to wand until it clicks.
  4. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers clear of moving parts.

First-Time Use

Plug in vacuum; follow these steps for initial operation.

  1. Select surface setting: Use dial on handle for carpet, hard floor, or area rug.
  2. Turn on power: Press power switch; LED headlights will illuminate.
  3. Begin cleaning: Push vacuum forward and back in overlapping strokes.
  4. Empty dust cup: Press release button to empty when full.

CAUTION! Do not vacuum large objects, liquids, or hot ashes.

Specifications

Controls and Settings

Access controls via handle and body. Handle: Power switch, surface dial, brushroll on/off. Body: Dust cup release, wand release, accessory storage.

Surface Dial: CARPET (max suction), HARD FLOOR (balanced suction), AREA RUG (gentle suction). Brushroll Control: Turn off for hard floors or delicate rugs. LED Headlights: Automatically turn on when vacuum is powered.

Cleaning Modes

Use appropriate mode for each surface type.

  1. Turn off vacuum and unplug before switching modes.
  2. Select surface dial setting (CARPET, HARD FLOOR, AREA RUG).
  3. Enable/disable brushroll as needed.
  4. For above-floor cleaning, detach wand and attach desired accessory.

Tip: Regularly empty dust cup to maintain suction power.

Maintenance & Care

Supports regular maintenance for optimal performance.

  1. Empty dust cup: Press release button; empty into trash.
  2. Clean filters: Remove and rinse HEPA filter monthly; air dry completely.
  3. Check brushroll: Remove debris wrapped around brushroll regularly.
  4. Inspect hose and wand: Clear any blockages.
  5. Store properly: Wrap cord around cord hooks; store in dry place.

WARNING! Unplug vacuum before maintenance. Do not use damaged parts.

Accessories

Includes crevice tool, upholstery tool, and dusting brush. Store in built-in caddy. Attach to wand for above-floor cleaning.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck power cord connection; try different outlet.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose and wand for blockages.
Brushroll not spinningDebris/wrapTurn off vacuum; remove debris from brushroll.
Vacuum overheatingClog/filterUnplug; let cool; check for clogs; clean filter.
LED headlights not workingPower/connectionEnsure vacuum is on; check power connection.

Reset: Unplug for 30 minutes; plug back in.

Service: 1-800-798-7398; www.sharkclean.com

Shark NP320 Series Vacuum Cleaner Manual © - All Rights Reserved 2025