The Shark NINJA STRATOS IZ400UK Series is a powerful corded stick vacuum cleaner featuring DuoClean PowerFins technology, Anti-Hair Wrap brushroll, LED headlights, a large dust cup, multiple cleaning modes, and versatile attachments for floors and above-floor cleaning. It is designed for home use with a 120V power supply. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Main vacuum body with motor, handle with controls, DuoClean PowerFins floor nozzle, Anti-Hair Wrap brushroll, LED headlights, dust cup with release button, wand, crevice tool, dusting brush, and upholstery tool.
| Feature | Description |
|---|---|
| DuoClean PowerFins | Dual-brushroll system for carpets and hard floors |
| Anti-Hair Wrap Technology | Prevents hair tangles on the brushroll |
| LED Headlights | Illuminates dark areas under furniture |
| Large Dust Cup | Easy-empty, hygienic dirt container |
| Cleaning Modes | Power mode, Eco mode, and Carpet Boost |
| Attachments | Crevice tool, dusting brush, upholstery tool included |
| Wand Release | Button to detach wand for above-floor cleaning |
| Power Button | Turns vacuum on/off |
| Mode Selector | Cycles through cleaning power modes |
| Cord Hook | For storing power cord |
Unpack all parts from the box. Ensure all components are present.
WARNING! Ensure the vacuum is unplugged during assembly. Do not force connections.
Plug in the vacuum. Press the power button to start.
CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.
Main controls located on the handle. Power Button: Turns vacuum on/off. Mode Button: Cycles through Power (max suction), Eco (balanced), Carpet Boost (auto-adjusts for carpets).
Indicators: LED lights show selected mode. Brushroll Indicator: LED on floor nozzle indicates brushroll is active.
Wand Release: Press to detach wand for above-floor cleaning. Dust Cup Release: Button to remove dust cup for emptying.
For above-floor cleaning: detach wand and attach tool directly to hose end.
Tip: Use the dusting brush for delicate surfaces and upholstery tool for furniture.
Regular maintenance ensures optimal performance.
WARNING! Always unplug vacuum before performing any maintenance. Do not use filters until completely dry.
Empty dust cup when full or after each use for best suction.
CAUTION! Empty dust cup outdoors or in a well-ventilated area to minimize dust.
Unplug and cool before storing. Wrap cord around cord hooks. Store in a dry place.
CAUTION! Do not store vacuum with a wet filter or damp dust cup. Keep away from heat sources.
This appliance complies with relevant safety standards. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. This product is intended for household use only.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Vacuum won't turn on | Not plugged in / power issue | Check power outlet and cord connection; ensure power button is pressed. |
| Loss of suction | Full dust cup / clog | Empty dust cup; check hose, wand, and nozzle for blockages; clean filters. |
| Brushroll not spinning | Debris wrap / obstruction | Turn off, unplug, and clear hair/debris from brushroll; ensure floor nozzle is attached correctly. |
| Vacuum overheats | Clogged filters / blockage | Turn off, unplug, and let cool. Clean filters and check for obstructions in air path. |
| LED lights not working | Connection issue | Ensure wand and nozzle are fully connected; lights may not function if brushroll is obstructed. |
Reset: Unplug vacuum for 60 minutes to reset thermal protection if overheated.
Service: 1-800-798-7398; sharkclean.com