Shark NINJA STRATOS IZ400UK Series Vacuum Cleaner Manual

The Shark NINJA STRATOS IZ400UK Series is a powerful corded stick vacuum cleaner featuring DuoClean PowerFins technology, Anti-Hair Wrap brushroll, LED headlights, a large dust cup, multiple cleaning modes, and versatile attachments for floors and above-floor cleaning. It is designed for home use with a 120V power supply. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Modes 6. Using Attachments 7. Cleaning & Maintenance 8. Emptying the Dust Cup 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, handle with controls, DuoClean PowerFins floor nozzle, Anti-Hair Wrap brushroll, LED headlights, dust cup with release button, wand, crevice tool, dusting brush, and upholstery tool.

FeatureDescription
DuoClean PowerFinsDual-brushroll system for carpets and hard floors
Anti-Hair Wrap TechnologyPrevents hair tangles on the brushroll
LED HeadlightsIlluminates dark areas under furniture
Large Dust CupEasy-empty, hygienic dirt container
Cleaning ModesPower mode, Eco mode, and Carpet Boost
AttachmentsCrevice tool, dusting brush, upholstery tool included
Wand ReleaseButton to detach wand for above-floor cleaning
Power ButtonTurns vacuum on/off
Mode SelectorCycles through cleaning power modes
Cord HookFor storing power cord

Assembly & Setup

Unpack all parts from the box. Ensure all components are present.

  1. Attach the wand: Insert the wand into the main body until it clicks.
  2. Attach the floor nozzle: Connect the DuoClean nozzle to the wand end until secure.
  3. Attach the handle: Slide the handle onto the top of the wand and lock in place.
  4. Plug into a standard 120V AC wall outlet.

WARNING! Ensure the vacuum is unplugged during assembly. Do not force connections.

First-Time Use

Plug in the vacuum. Press the power button to start.

  1. Select cleaning mode: Press the mode button to cycle through Power, Eco, and Carpet Boost.
  2. Begin vacuuming: Push the vacuum forward on floors; the brushroll will engage automatically.
  3. Use attachments: Detach the wand by pressing the release button and attach desired tool.
  4. Empty dust cup: Press the release button to remove and empty when full.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Modes

Main controls located on the handle. Power Button: Turns vacuum on/off. Mode Button: Cycles through Power (max suction), Eco (balanced), Carpet Boost (auto-adjusts for carpets).

Indicators: LED lights show selected mode. Brushroll Indicator: LED on floor nozzle indicates brushroll is active.

Wand Release: Press to detach wand for above-floor cleaning. Dust Cup Release: Button to remove dust cup for emptying.

Using Attachments

For above-floor cleaning: detach wand and attach tool directly to hose end.

  1. Turn off and unplug vacuum before changing attachments.
  2. Press wand release button to separate wand from floor nozzle.
  3. Attach crevice tool, dusting brush, or upholstery tool to the hose end.
  4. Plug in and turn on to use.

Tip: Use the dusting brush for delicate surfaces and upholstery tool for furniture.

Cleaning & Maintenance

Regular maintenance ensures optimal performance.

  1. Check brushroll: Regularly remove debris wrapped around brushroll.
  2. Clean filters: Rinse foam and felt filters with water monthly; air dry completely.
  3. Inspect hose and wand: Clear any blockages.
  4. Wipe exterior: Use a dry cloth to clean vacuum body.

WARNING! Always unplug vacuum before performing any maintenance. Do not use filters until completely dry.

Emptying the Dust Cup

Empty dust cup when full or after each use for best suction.

  1. Turn off and unplug vacuum.
  2. Press dust cup release button and lift cup out.
  3. Hold over trash bin; press bottom latch to open door and empty contents.
  4. Close door and reinsert dust cup until it clicks.

CAUTION! Empty dust cup outdoors or in a well-ventilated area to minimize dust.

Care & Storage

Unplug and cool before storing. Wrap cord around cord hooks. Store in a dry place.

CAUTION! Do not store vacuum with a wet filter or damp dust cup. Keep away from heat sources.

Regulatory Information

This appliance complies with relevant safety standards. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. This product is intended for household use only.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onNot plugged in / power issueCheck power outlet and cord connection; ensure power button is pressed.
Loss of suctionFull dust cup / clogEmpty dust cup; check hose, wand, and nozzle for blockages; clean filters.
Brushroll not spinningDebris wrap / obstructionTurn off, unplug, and clear hair/debris from brushroll; ensure floor nozzle is attached correctly.
Vacuum overheatsClogged filters / blockageTurn off, unplug, and let cool. Clean filters and check for obstructions in air path.
LED lights not workingConnection issueEnsure wand and nozzle are fully connected; lights may not function if brushroll is obstructed.

Reset: Unplug vacuum for 60 minutes to reset thermal protection if overheated.

Service: 1-800-798-7398; sharkclean.com

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