Shark NH15W Vacuum Cleaner Manual

The Shark NH15W is a versatile upright vacuum cleaner designed for deep cleaning on carpets and hard floors. It features a powerful motor, advanced swivel steering, a HEPA filtration system, multiple cleaning modes, a detachable canister for portable cleaning, and various attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Upright body with motorized brush roll, Detachable pod, Swivel steering handle, HEPA filter, Dust cup, On-board attachment storage.

FeatureDescription
Motorized Brush RollDeep cleans carpets and agitates debris
Swivel SteeringProvides maneuverability around furniture
HEPA FiltrationCaptures 99.9% of dust and allergens
Detachable PodConverts to a portable canister for stairs and above-floor cleaning
Cleaning ModesCarpet, Hard Floor, and Bare Floor settings
On-Board ToolsIncludes crevice tool, dusting brush, and upholstery tool
Power Cord25-foot retractable cord with storage hooks
Dust CupEasy-empty, bagless design
Handle ControlsPower switch, brush roll on/off, suction adjustment
WheelsLarge rear wheels for easy movement

Assembly & Setup

Unpack and inspect all parts. Assemble on a flat surface.

  1. Attach the handle: Insert the handle into the upright body until it clicks securely.
  2. Install the hose: Connect the hose to the port on the detachable pod.
  3. Attach tools: Store the crevice tool, dusting brush, and upholstery tool on the provided clips.
  4. Install filters: Place the pre-motor and HEPA filters into their designated slots.
  5. Plug into a standard 120V AC outlet.

WARNING! Ensure all parts are securely connected before use. Keep fingers away from brush roll during assembly.

First-Time Use

Power on the vacuum; select the appropriate cleaning mode.

  1. Select floor type: Use the floor selector switch (Carpet/Hard Floor).
  2. Adjust suction: Use the suction control on the handle for delicate rugs.
  3. Begin cleaning: Push vacuum forward on carpets; pull back for deeper pile.
  4. Empty dust cup: Press release button and empty contents into trash.
  5. Detach pod: Press the release button to convert to portable mode for stairs or furniture.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and strings away from brush roll.

Specifications

Controls and Settings

Access controls via handle and body. Handle: POWER ON/OFF, SUCTION CONTROL, BRUSH ROLL ON/OFF. Body: FLOOR SELECTOR (Carpet/Hard Floor), DUST CUP RELEASE, POD RELEASE.

Indicator Lights: Filter check light, Brush roll jam indicator.

Suction Control: Adjust for delicate rugs or maximum power. Brush Roll: Turn off for hard floors to prevent scattering debris. Floor Selector: Raises or lowers brush roll for optimal cleaning.

Using Attachments

Detach pod and connect tools for above-floor cleaning.

  1. Detach pod: Press release button on body.
  2. Select tool: Attach crevice tool, dusting brush, or upholstery tool to hose end.
  3. Clean: Use crevice tool for tight spaces; dusting brush for shelves; upholstery tool for furniture.
  4. Reattach: Return pod to upright body until it clicks.

Tip: Ensure pod is securely attached before resuming upright vacuuming.

Cleaning Modes

Supports Carpet, Hard Floor, and Bare Floor cleaning.

  1. Carpet Mode: Brush roll on, floor selector set to "Carpet" for deep cleaning.
  2. Hard Floor Mode: Brush roll on, floor selector set to "Hard Floor" for gentle agitation.
  3. Bare Floor Mode: Brush roll off, suction max for debris pickup without scattering.
  4. Above-Floor Mode: Use detachable pod with attachments for furniture and stairs.

WARNING! Do not use carpet mode on delicate rugs or hard floors without adjusting settings.

Maintenance & Care

Unplug before maintenance. Regularly empty dust cup, clean filters, and check brush roll.

  1. Empty dust cup: Press release button; empty contents; rinse with water if needed (air dry completely).
  2. Clean filters: Remove pre-motor and HEPA filters; tap to remove dust; rinse every 3 months (air dry 24 hours).
  3. Clear brush roll: Use scissors to cut away hair and strings; remove debris from ends.
  4. Inspect hose: Check for clogs; use a long object to clear obstructions.

CAUTION! Do not use vacuum without filters. Ensure all parts are completely dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogged filterEmpty dust cup; clean filters; check hose for clogs.
Brush roll not spinningJam/obstructionTurn off and unplug; clear hair and debris from brush roll.
Vacuum won't turn onPower cord/outletCheck power cord connection; try different outlet; ensure ON/OFF switch is engaged.
OverheatingClogged filter/full dust cupAllow vacuum to cool; empty dust cup; clean filters.
Detachable pod not lockingMisalignment/debrisEnsure pod is aligned properly; clean locking mechanism.

Reset: Unplug for 30 minutes if overheating occurs.

Service: 1-800-798-7398; www.sharkclean.com

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