Shark Navigator Pet Pro ZERO-M ZU60 Series Vacuum Cleaner Manual

The Shark Navigator Pet Pro ZERO-M ZU60 Series is a powerful upright vacuum cleaner designed for homes with pets. It features Anti-Allergen Complete Seal Technology with a HEPA filter, Zero-M self-cleaning brushroll that removes hair wrap, Lift-Away functionality for portable cleaning, and a Pet Power Brush for furniture and stairs. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Dust Cup, Zero-M Self-Cleaning Brushroll, Lift-Away Pod, Handle with controls, Hose, Wand, and Pet Power Brush attachment.

FeatureDescription
Zero-M Self-Cleaning BrushrollAutomatically removes hair wrap from the brushroll during use
Anti-Allergen Complete SealHEPA filter and sealed system trap 99.9% of dust and allergens
Lift-Away PodDetachable canister for portable above-floor cleaning
Pet Power BrushMotorized brush for removing pet hair from upholstery and stairs
Fingertip ControlsOn/Off, Brushroll On/Off, and Suction Power settings on handle
Large Capacity Dust CupEasy-empty, bagless dust cup with no-touch emptying
Advanced Swivel SteeringManeuvers easily around furniture and obstacles
LED HeadlightsIlluminate dark areas under furniture
Wand & HoseExtendable for high-reach cleaning
Accessory StorageOn-board storage for Pet Power Brush and crevice tool

Assembly & Setup

Unpack all parts from the box and inspect for damage.

  1. Attach the Handle: Insert the handle into the top of the vacuum body until it clicks into place.
  2. Install the Wand: Insert the wand into the hose connection port on the front of the vacuum.
  3. Attach the Floor Nozzle: Connect the floor nozzle to the wand by aligning the arrows and pushing until it clicks.
  4. Install Filters: Remove the dust cup, install the pre-motor foam and felt filters, then install the HEPA filter in the back compartment.
  5. Store Attachments: Clip the Pet Power Brush and crevice tool onto the on-board storage clips.

WARNING! Ensure the vacuum is unplugged during assembly. Do not force parts together.

First-Time Use

Plug the power cord into a standard 120V outlet.

  1. Power On: Press the power button on the handle. The LED headlights will illuminate.
  2. Select Mode: For carpets, ensure the brushroll is ON (default). For hard floors or delicate rugs, press the brushroll button to turn it OFF.
  3. Adjust Suction: Use the suction power slider on the handle for maximum cleaning or reduced power for delicate area rugs.
  4. Begin Cleaning: Push the vacuum forward and back in slow, overlapping strokes.
  5. Empty Dust Cup: When the dust cup is full, press the release button to detach and empty into trash.

CAUTION! Keep hair, loose clothing, fingers, and feet away from openings and moving parts.

Specifications

Controls and Settings

All controls are located on the handle for easy access.

Power Button: Turns the vacuum motor on and off.
Brushroll On/Off Button: Activates or deactivates the brushroll for carpets or hard floors.
Suction Power Slider: Adjusts suction from MAX for deep cleaning to MIN for delicate rugs.
Lift-Away Release Button: Located on the body, detaches the pod for portable cleaning.
Dust Cup Release Button: On the back of the dust cup for easy removal.

LED Indicators: Headlights turn on automatically when the vacuum is powered.

Using Attachments

Detach the Lift-Away pod or use the wand for above-floor cleaning.

  1. For Lift-Away Mode: Press the release button on the vacuum body to detach the pod. Carry it to clean stairs, furniture, or tight spaces.
  2. To Use the Pet Power Brush: Attach it directly to the hose or wand. Turn on the vacuum; the motorized brush will spin to lift embedded pet hair.
  3. For Crevices & Upholstery: Attach the crevice tool or upholstery tool to the wand or hose.
  4. For Dusting: Use the soft dusting brush on blinds, shelves, and electronics.

Tip: Ensure the vacuum is turned off before switching attachments.

Cleaning Modes

Three primary cleaning modes: Upright, Lift-Away, and Above-Floor.

  1. Upright Mode: Use for large carpeted and hard floor areas. The swivel steering provides maneuverability.
  2. Lift-Away Mode: Detach the pod to clean stairs, under furniture, inside cars, and on upholstery.
  3. Above-Floor Mode: Use the wand and hose with attachments for ceilings, curtains, and high-reach areas.
  4. Zero-M Brushroll Cleaning: The brushroll automatically cleans hair wrap during operation. For maintenance, periodically check and remove any debris.

WARNING! Do not use the vacuum to pick up liquids, large objects, or hot ashes.

Maintenance

Regular maintenance ensures optimal performance.

TaskFrequencyInstructions
Empty Dust CupAfter each use or when fullPress release button, hold over trash, and push bottom door open.
Clean FiltersEvery monthRinse pre-motor foam/felt filters with cold water. Air dry for 24 hours.
Replace HEPA FilterEvery 12-18 monthsRemove old filter from back compartment and insert new one.
Check BrushrollEvery 3 monthsRemove floor nozzle, clear any debris from brushroll ends and belt area.
Inspect Hose & WandEvery 6 monthsCheck for clogs or damage; clear obstructions with a long object.

Care & Storage

Unplug the vacuum before cleaning or maintenance. Store in a cool, dry place.

  1. Wind the power cord around the cord hooks on the back.
  2. Store all attachments on the onboard clips or in a dedicated bag.
  3. Wipe the exterior with a dry or slightly damp cloth. Do not use abrasive cleaners.
  4. Ensure all filters are completely dry before reinstalling.

CAUTION! Do not store the vacuum with a wet dust cup or filters, as this can cause mold and odors.

Regulatory Information

This appliance complies with FCC Part 15 Subpart B. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark, Navigator, Zero-M, and Anti-Allergen Complete Seal are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onNo power, faulty outletCheck if plugged in; try another outlet; check house circuit breaker.
Loss of suctionFull dust cup, clog, dirty filtersEmpty dust cup; check hose, wand, and nozzle for clogs; clean or replace filters.
Brushroll not spinningBrushroll off, clog, belt issuePress brushroll ON button; clear debris from brushroll ends; inspect belt for wear.
Hair wrap on brushrollZero-M system needs clearingTurn off and unplug. Use scissors to cut and remove any wrapped hair from brushroll ends.
Vacuum overheatsClogged filters, full dust cupTurn off and let cool. Empty dust cup and clean all filters. Check for blockages.
Unusual noiseForeign object in brushroll or hoseTurn off and unplug. Inspect brushroll chamber, hose, and wand for obstructions.

Reset: If the vacuum overheats, it may shut off automatically. Unplug, let cool for 45-60 minutes, empty dust cup, clean filters, and remove any clogs before restarting.

Service: 1-800-798-7398; sharkclean.com

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