The Shark Navigator Pet Plus NV251 Series is a lightweight, upright vacuum cleaner designed for homes with pets. It features a Lift-Away® pod for portable cleaning above the floor, an Anti-Allergen Complete Seal™ with a HEPA filter, a motorized brushroll for deep carpet cleaning and pet hair removal, a large-capacity dust cup, and various attachments for versatile cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Upright vacuum body, Lift-Away® pod, Motorized brushroll, Dust cup with HEPA filter, Hose, Wand, and various cleaning attachments.
| Feature | Description |
|---|---|
| Lift-Away® Technology | Detachable pod for portable cleaning above floors and stairs |
| Anti-Allergen Complete Seal™ | Sealed system with HEPA filter to trap 99.9% of dust and allergens |
| Motorized Pet Power Brush | Deep cleans carpets and removes embedded pet hair |
| Large Capacity Dust Cup | Easy-to-empty, no bags required |
| Fingertip Controls | On-board controls for power, brushroll on/off, and suction settings |
| Under-Appliance Wand | Cleans under furniture and appliances |
| Crevice Tool | For tight spaces and corners |
| Dusting Brush | For delicate surfaces and dusting |
| Pet Multi-Tool | Combines bristle brush and upholstery tool for pet hair |
| Storage Caddy | Holds all attachments on the vacuum |
Unpack all parts and inspect for damage. Assemble before first use.
WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.
Before cleaning, perform a quick check of all connections and settings.
CAUTION! Keep hair, loose clothing, and fingers away from moving parts and openings.
Main controls located on the handle and body. Handle: Power button, Suction control slider. Body: Brushroll on/off button, Floor selector switch (for carpet/hard floor), Lift-Away release button.
Settings Overview: Power: Turns vacuum on/off. Suction Control: Adjusts suction power (Low/High). Brushroll: Engages/disengages motorized brushroll for carpets. Floor Selector: Raises/lowers nozzle for different floor types. Lift-Away: Releases pod for portable cleaning.
Attachments connect to the hose or wand for specialized cleaning.
Tip: Store attachments on the onboard caddy for easy access.
Two primary cleaning modes: Upright and Lift-Away.
WARNING! Do not use the motorized brushroll on hard floors without raising the selector; it may cause damage.
Regular maintenance ensures optimal performance and longevity.
Empty Dust Cup: Press release button and empty when full. Clean Filters: Rinse HEPA filter and foam filter every 3 months (air dry completely). Check Brushroll: Regularly remove hair and debris wrapped around brushroll. Inspect Hose & Nozzle: Clear any blockages. Store Properly: Store in a dry place, wrap cord around cord hooks.
CAUTION! Unplug vacuum before performing any maintenance. Ensure all parts are completely dry before reassembly.
Read all instructions before use. Keep vacuum away from water and wet surfaces. Do not use with damaged cord or plug. Do not pick up hot ashes, coals, toxic or flammable materials. Do not use without filters installed. Keep vacuum moving while in use to avoid damaging carpets.
This appliance complies with FCC Part 15. Changes not approved by SharkNinja may void user authority. Copyright © SharkNinja Operating LLC. Shark, Navigator, Lift-Away, and Anti-Allergen Complete Seal are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup, clogged filter or hose | Empty dust cup; check and clean filters; clear hose or nozzle blockage. |
| Brushroll not spinning | Obstruction, belt issue, or mode setting | Clear debris from brushroll; check belt for wear; ensure brushroll is turned on. |
| Vacuum won't turn on | Power source, cord, or internal fault | Check outlet and plug; inspect cord for damage; contact customer service. |
| Loud noise or burning smell | Blockage or motor issue | Immediately turn off and unplug; check for and clear obstructions. |
| Pet hair not picking up | Full dust cup, clogged brushroll | Empty dust cup; clean brushroll of wrapped hair; use Pet Power Brush attachment. |
Reset: Unplug for 60 seconds, then plug back in.
Service: 1-800-798-7398; sharkclean.com