Shark NAVIGATOR NV350W Vacuum Cleaner Manual

The Shark NAVIGATOR NV350W is an upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal technology with a HEPA filter, a motorized brushroll for carpets and hard floors, swivel steering for maneuverability, a large-capacity dust cup, and multiple attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Parts 6. Using the Vacuum 7. Using Attachments 8. Maintenance & Cleaning 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Upright body with Lift-Away pod, motorized brushroll, swivel steering, dust cup with HEPA filter, hose, wand, and cleaning attachments.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealSealed system with HEPA filter captures 99.9% of dust and allergens
Motorized BrushrollAutomatically adjusts between carpets and hard floors
Swivel SteeringProvides enhanced maneuverability around furniture
Large Dust CupHigh capacity for less frequent emptying
Attachments IncludedPet Multi-Tool, Crevice Tool, Upholstery Tool
Power SwitchTurns vacuum on/off
Brushroll On/OffDisengages brushroll for hard floors
Height AdjustmentMultiple settings for different carpet pile heights
Wand ReleaseButton to extend wand for above-floor cleaning

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach handle: Insert handle into upright body until it clicks into place.
  2. Install wand: Insert wand into hose port on the vacuum body.
  3. Attach hose: Connect hose to the wand and the vacuum pod.
  4. Install filter: Place HEPA filter into the dust cup assembly.
  5. Plug into electrical outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before first use, perform a quick test to ensure proper operation.

  1. Plug in power cord to a standard 120V outlet.
  2. Turn on power switch; listen for normal motor sound.
  3. Test brushroll: Engage and disengage brushroll on a hard floor.
  4. Test Lift-Away: Press release button to detach pod.
  5. Empty dust cup: Ensure it is empty before use.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Parts

Main controls located on handle and body.

Handle: Power switch, brushroll on/off button, wand release button. Body: Lift-Away release button, height adjustment lever, dust cup release button.

Parts: Upright body, Lift-Away pod, motorized brushroll, hose, extension wand, HEPA filter, dust cup, Pet Multi-Tool, Crevice Tool, Upholstery Tool.

Using the Vacuum

For carpets and hard floors.

  1. Plug in and turn on power switch.
  2. Adjust height: Use lever for low, medium, or high pile carpets.
  3. Engage brushroll: For carpets, ensure brushroll is on. For hard floors, turn brushroll off.
  4. Vacuum in forward and backward motions, using swivel steering to navigate.
  5. Use Lift-Away: Press release button to detach pod for stairs, furniture, or above-floor cleaning.

Tip: Empty dust cup when it reaches the MAX fill line for optimal performance.

Using Attachments

Attach tools to wand or hose for specialized cleaning.

  1. Detach pod or use hose directly.
  2. Select attachment: Pet Multi-Tool for pet hair, Crevice Tool for tight spaces, Upholstery Tool for furniture.
  3. Connect to end of wand or hose.
  4. Turn on vacuum and clean targeted area.

WARNING! Do not use attachments to pick up sharp objects or liquids.

Maintenance & Cleaning

Regular maintenance ensures peak performance.

  1. Empty dust cup: Press release button, empty contents into trash.
  2. Clean filter: Remove HEPA filter, tap off dust, rinse with cold water every 3 months (air dry completely).
  3. Clear brushroll: Turn off and unplug, remove debris from brushroll with scissors or tool.
  4. Check hose and wand for clogs; remove obstructions if needed.

CAUTION! Always unplug vacuum before maintenance. Do not operate with wet filter.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and brushroll for clogs; clean filter.
Brushroll not spinningEngagement setting/obstructionEnsure brushroll is on; clear debris from brushroll; check for belt damage.
Vacuum tipping overHeight settingAdjust height lever to appropriate setting for floor type.
Unusual noiseObstruction in airpathTurn off and unplug; inspect hose, wand, and brushroll for blockages.

Reset: Unplug for 10 minutes, then restart.

Service: 1-800-798-7398; sharkclean.com

Shark NAVIGATOR NV350W Vacuum Cleaner Manual © - All Rights Reserved 2025