Shark Navigator NV27GR Vacuum Cleaner Manual

The Shark Navigator NV27GR is a lightweight, upright vacuum cleaner featuring Lift-Away technology for portable cleaning, Anti-Allergen Complete Seal Technology with a HEPA filter, a motorized brushroll for carpets and hard floors, a large-capacity dust cup, swivel steering for maneuverability, and multiple cleaning modes. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes & Attachments 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Upright vacuum body, Lift-Away pod, motorized floor nozzle, wand, hose, crevice tool, dusting brush, upholstery tool, HEPA filter, and washable foam filter.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealSealed system with HEPA filter captures 99.9% of dust and allergens
Motorized BrushrollAutomatically adjusts between carpets and hard floors
Swivel SteeringEnhanced maneuverability around furniture and obstacles
Large Dust CupEasy-to-empty, no bags required
Cleaning ModesUpright, Lift-Away, Handheld
Power SwitchTurns vacuum on/off
Brushroll On/OffDisengages brushroll for delicate rugs or hard floors
Height AdjustmentManual settings for different carpet pile heights
AttachmentsCrevice tool, dusting brush, upholstery tool included

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach the wand: Insert the wand into the socket on the vacuum body until it clicks.
  2. Connect the hose: Attach the hose end to the port on the vacuum body.
  3. Install floor nozzle: Slide the motorized nozzle onto the front of the vacuum until it locks.
  4. Insert filters: Place the foam filter and HEPA filter into their designated slots in the dust cup.
  5. Plug into a standard 120V AC outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from moving parts.

First-Time Use

Before cleaning, perform a quick check.

  1. Ensure all filters are installed correctly and dust cup is empty.
  2. Plug in the power cord to an outlet.
  3. Select cleaning mode: Upright for floors, Lift-Away for stairs/above-floor, or handheld with attachments.
  4. Adjust height setting if needed for carpet thickness.
  5. Turn on using the power switch and begin cleaning.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.

Specifications

Controls and Settings

Main controls located on the vacuum body.

On-Body Controls: POWER switch, BRUSHROLL ON/OFF button, HEIGHT ADJUSTMENT lever, LIFT-AWAY release button.

Upright Mode: Use for floor cleaning. Lift-Away Mode: Press release button to detach pod for portable cleaning. Handheld Mode: Remove wand and attach tools for spot cleaning. Brushroll Control: Turn off for hard floors or delicate rugs. Height Adjustment: Set lever to appropriate setting (Low, Medium, High) for carpet pile.

Cleaning Modes & Attachments

Three primary cleaning modes for versatile use.

  1. Upright Mode: For carpets and large floor areas. Engage brushroll for deep cleaning.
  2. Lift-Away Mode: Detach pod to clean stairs, upholstery, under furniture. Use hose and wand.
  3. Handheld Mode: Use with attachments (crevice tool, dusting brush, upholstery tool) for detailed cleaning.

Tip: Always turn off and unplug vacuum before changing modes or attachments.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button, remove cup, and empty debris into trash.
  2. Clean filters: Rinse foam filter monthly; tap HEPA filter to remove dust. Replace HEPA filter every 12 months.
  3. Clear brushroll: Turn off, unplug, and remove any wrapped hair or fibers from brushroll.
  4. Check for clogs: Inspect hose, wand, and nozzle if suction decreases.
  5. Store properly: Wrap cord around cord hooks; store in a dry place.

WARNING! Do not operate without filters installed. Ensure all parts are completely dry before reassembly.

Regulatory Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that it does not cause harmful interference. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower outlet, cordCheck outlet; ensure cord is plugged in securely at both ends.
Loss of suctionFull dust cup, clog, dirty filtersEmpty dust cup; check hose/wand for blockages; clean or replace filters.
Brushroll not spinningBrushroll off, obstructionEnsure brushroll is ON; clear any debris wrapped around brushroll.
Vacuum is difficult to pushHeight setting, brushrollAdjust height lever; turn off brushroll for hard floors.
Lift-Away pod not detachingRelease button not fully pressedPress and hold release button while lifting pod away from base.

Reset: Unplug for 60 seconds, then plug back in.

Service: 1-800-798-7398; sharkclean.com

Shark Navigator NV27GR Vacuum Cleaner Manual © - All Rights Reserved 2025