Shark Navigator NV27CH Vacuum Cleaner Manual

The Shark Navigator NV27CH is a lightweight, upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal, a HEPA filter, swivel steering, and a motorized brushroll. It is designed for deep carpet cleaning and above-floor cleaning with versatile attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Lift-Away Mode 8. Maintenance & Cleaning 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Upright vacuum body, Lift-Away pod, wand, motorized floor nozzle, crevice tool, dusting brush, upholstery tool, and HEPA filter.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
HEPA FilterCaptures fine particles and allergens
Swivel SteeringManeuvers easily around furniture and obstacles
Motorized BrushrollDeep cleans carpets and agitates embedded dirt
Dust CupLarge capacity, easy-empty container
Adjustable HandleCustomizable height for user comfort
AttachmentsCrevice tool, dusting brush, upholstery tool included
Power SwitchTurns vacuum on/off
Brushroll On/OffDisengages brushroll for hard floors

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach the wand: Insert wand into upright body until it clicks.
  2. Connect the hose: Attach hose to pod and wand connection points.
  3. Install floor nozzle: Slide nozzle onto wand until it locks.
  4. Insert HEPA filter: Place filter into back of dust cup.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from moving parts.

First-Time Use

Plug in vacuum; ensure all parts are securely connected.

  1. Select floor setting: Use dial on floor nozzle for carpet or hard floor.
  2. Turn on: Press power switch to ON position.
  3. Adjust handle height: Set to comfortable position for your height.
  4. Begin vacuuming: Push vacuum forward and back in overlapping strokes.
  5. Empty dust cup: Press release button and empty when full.

CAUTION! Do not vacuum large objects, liquids, or hot ashes.

Specifications

Controls and Settings

Main controls located on handle and body.

Handle: Power switch, brushroll on/off button, handle height adjustment.

Body: Lift-Away release button, dust cup release, hose connection point.

Settings: Carpet/Hard floor dial on nozzle, suction control (if applicable).

Using Attachments

For above-floor cleaning: stairs, upholstery, ceilings, blinds.

  1. Detach Lift-Away pod: Press release button and lift pod from base.
  2. Select attachment: Connect crevice tool, dusting brush, or upholstery tool to hose.
  3. Turn on vacuum: Use power switch on pod.
  4. Clean targeted areas: Move attachment over surface.

Tip: Use dusting brush for delicate surfaces and crevice tool for tight spaces.

Lift-Away Mode

Enables portable cleaning without the floor nozzle.

  1. Press Lift-Away release button on back of vacuum.
  2. Lift pod away from floor nozzle and wand.
  3. 3. Attach desired tool directly to hose or wand.
  4. Carry pod to clean stairs, furniture, or other above-floor areas.
  5. Return pod to base: Align and press down until it clicks.

WARNING! Ensure pod is securely locked into base before upright vacuuming.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty contents into trash.
  2. Clean filter: Rinse HEPA filter under cold water every month; air dry 24 hours.
  3. Clear brushroll: Remove debris wrapped around brushroll; check for blockages.
  4. Inspect hose and attachments: Remove clogs with long object.

CAUTION! Unplug vacuum before maintenance. Do not use damaged parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, nozzle, and filter for blockages.
Brushroll not spinningDebris/obstructionUnplug vacuum; clear brushroll of hair and debris.
Vacuum won't turn onPower source/switchCheck outlet and power cord; ensure switch is ON.
Unusual noiseForeign objectTurn off and unplug; inspect for and remove object in hose or nozzle.
HEPA filter issueWet/damaged filterEnsure filter is completely dry before reinserting; replace if damaged.

Reset: Unplug for 10 minutes; plug back in.

Service: 1-800-798-7398; sharkclean.com

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