Shark Navigator NV20 Series Vacuum Cleaner Manual

The Shark Navigator NV20 Series is a versatile upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal technology with a HEPA filter, a motorized brushroll for carpets and hard floors, swivel steering for maneuverability, multiple cleaning modes, and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes & Attachments 7. Maintenance & Cleaning 8. Storage & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, motorized floor nozzle, extension wand, dust cup with HEPA filter, crevice tool, dusting brush, and upholstery tool.

FeatureDescription
Lift-Away TechnologyDetachable pod for above-floor cleaning
Anti-Allergen Complete SealSealed system with HEPA filter captures 99.9% of dust and allergens
Motorized BrushrollAutomatically adjusts between carpets and hard floors
Swivel SteeringEnhanced maneuverability around furniture
Large Capacity Dust CupEasy-empty, no bags required
Cleaning Mode SelectorSwitch between carpet, hard floor, and bare floor settings
Power ButtonTurns vacuum on/off
Brushroll On/OffDisengages brushroll for delicate surfaces
Wand Release PedalQuickly detaches extension wand
Handle ControlsConvenient buttons for power and brushroll

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach handle: Insert handle into top of vacuum body until it clicks into place.
  2. Connect hose: Attach hose to front of vacuum body and secure.
  3. Install floor nozzle: Insert wand into floor nozzle until it locks.
  4. Attach extension wand: Connect wand to hose end.
  5. Install tools: Store crevice tool, dusting brush, and upholstery tool on dock.
  6. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Before cleaning, perform initial setup.

  1. Check filters: Ensure HEPA filter and pre-motor filter are properly installed.
  2. Select cleaning mode: Turn dial on floor nozzle to appropriate setting (carpet/hard floor).
  3. Power on: Press power button on handle.
  4. Adjust height: For carpets, ensure floor nozzle glides smoothly.
  5. Test attachments: Use crevice tool and dusting brush for above-floor cleaning.

CAUTION! Do not vacuum large debris, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.

Specifications

Controls and Settings

Main controls located on handle and floor nozzle.

Handle: Power button, brushroll on/off button. Floor Nozzle: Cleaning mode selector (carpet, hard floor, bare floor), height adjustment lever. Body: Wand release pedal, dust cup release button, hose release latch.

Settings: Carpet mode (brushroll active), hard floor mode (brushroll active, reduced suction), bare floor mode (brushroll off). Lift-Away: Press release button to detach pod for portable cleaning.

Cleaning Modes & Attachments

Use appropriate mode and attachment for each surface.

  1. Upright mode: For floor cleaning with floor nozzle attached.
  2. Lift-Away mode: Detach pod for stairs, furniture, and above-floor cleaning.
  3. Attachments: Crevice tool for tight spaces; dusting brush for shelves; upholstery tool for sofas.
  4. Extension wand: Use with attachments for extended reach.

Tip: Turn off brushroll when cleaning delicate rugs or hard floors to prevent scattering debris.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty when cup is full.
  2. Clean filters: Rinse HEPA filter and pre-motor filter every 3 months (air dry 24 hours).
  3. Clear brushroll: Remove debris and hair from brushroll monthly.
  4. Check blockages: Inspect hose, wand, and nozzle for clogs.
  5. Inspect belt: Replace if worn or stretched (every 6-12 months).

WARNING! Unplug vacuum before maintenance. Do not use damaged filters.

Storage & Care

Store in a cool, dry place. Wrap cord around hooks.

CAUTION! Do not store with wet filters. Keep away from heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup, clogged filter or hoseEmpty dust cup; clean filters; check for blockages in hose and nozzle.
Brushroll not spinningDebris wrapped around brushroll, worn beltClear brushroll of debris; inspect and replace belt if necessary.
Vacuum won't turn onPower cord not plugged in, tripped outletEnsure plug is secure; try different outlet; check household fuse.
Unusual noiseObject stuck in brushroll or hoseTurn off and unplug; inspect brushroll, hose, and floor nozzle for obstructions.
Vacuum overheatingClogged filter, blocked airflowClean filters; ensure dust cup is empty; allow vacuum to cool for 45 minutes.

Reset: Unplug for 45 minutes to reset thermal protector.

Service: 1-800-798-7398; www.sharkclean.com

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