Shark Navigator Lift-Away Pro NV390 Series Vacuum Cleaner Manual

The Shark Navigator Lift-Away Pro NV390 Series is a versatile upright vacuum cleaner featuring Lift-Away technology for portable deep cleaning, Anti-Allergen Complete Seal technology with a HEPA filter, powerful suction with brushroll shutoff, multiple cleaning modes (floor, above-floor, handheld), a large-capacity dust cup, and various attachments (crevice tool, pet multi-tool, dusting brush). Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes & Attachments 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, floor nozzle with brushroll, wand, hose, dust cup with HEPA filter, and accessory tools.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
Anti-Allergen Complete SealSealed system with HEPA filter traps 99.9% of dust and allergens
Brushroll ShutoffSwitch to turn off brushroll for delicate floors
Large Capacity Dust CupEasy-empty, no-touch dust cup
Power Cord25-foot cord with cord wrap
Cleaning ModesUpright, Lift-Away, Handheld
AttachmentsCrevice tool, pet multi-tool, dusting brush, upholstery tool
Fingertip ControlsOn/off, brushroll on/off, suction settings
Wand ReleaseButton to detach wand for above-floor cleaning
Floor SelectorSwitch for carpet or hard floor settings

Assembly & Setup

Unpack all parts and inspect for damage. Assemble on a flat surface.

  1. Attach the wand: Insert into the back of the vacuum until it clicks.
  2. Connect the hose: Attach hose end to the pod and secure.
  3. Install floor nozzle: Align nozzle with vacuum body and push until locked.
  4. Insert filter: Place HEPA filter into dust cup lid; ensure seal is tight.
  5. Attach accessories: Store tools on accessory holder or wand.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Plug into a standard 120V outlet; turn on power switch.

  1. Select floor setting: Use floor selector switch for carpet or hard floors.
  2. Adjust suction: Use suction control for different surfaces.
  3. Test Lift-Away: Press release button to detach pod for above-floor cleaning.
  4. Empty dust cup: Press release button to remove and empty cup after use.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Main controls located on handle and body. Handle: Power switch, suction control. Body: Brushroll on/off, floor selector, Lift-Away release button.

Settings: Carpet mode (brushroll on), Hard floor mode (brushroll on or off), Above-floor mode (Lift-Away detached), Handheld mode (with tools).

Suction control: Adjust for high-pile carpets or delicate rugs. Brushroll shutoff: Protects hard floors and area rugs. Lift-Away release: Press to detach pod for stairs and furniture.

Cleaning Modes & Attachments

Upright mode: For carpets and large floor areas. Lift-Away mode: Detach pod for stairs, furniture, under beds. Handheld mode: Use hose with attachments for detailed cleaning.

  1. Select attachment based on need: Crevice tool for tight spaces; pet tool for hair; dusting brush for surfaces.
  2. Attach tool to wand or hose end.
  3. Switch to appropriate mode (Lift-Away or handheld).

Tip: Use brushroll shutoff on hard floors to prevent scattering debris.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: After each use or when full.
  2. Clean filters: Rinse HEPA filter and foam filter every 3 months (air dry 24 hours).
  3. Check brushroll: Remove hair and debris regularly.
  4. Inspect hose and wand: Clear clogs if suction reduces.
  5. Store properly: Wrap cord; store attachments on holder.

WARNING! Unplug before maintenance. Do not use wet filters.

Regulatory Information

FCC Part 15: Class B device; complies with interference limits. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogged filterEmpty dust cup; clean filters; check hose for clogs.
Brushroll not spinningClog/obstructionTurn off and unplug; remove debris from brushroll.
Vacuum won't turn onPower cord/outletCheck plug; try different outlet; ensure switch is on.
Lift-Away not detachingRelease button stuckPress firmly; check for obstructions in latch.
OverheatingClogged filter/full dust cupClean filters; empty dust cup; let cool 60 minutes.

Reset: Unplug for 60 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com

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