Shark Navigator Lift-Away Pro NV358QBK Series Vacuum Cleaner Manual

The Shark Navigator Lift-Away Pro NV358QBK Series is a versatile upright vacuum cleaner featuring Lift-Away technology for portable cleaning, Anti-Allergen Complete Seal Technology with a HEPA filter, powerful suction, a motorized brushroll for carpets, a large-capacity dust cup, multiple cleaning modes (floor, above-floor, handheld), swivel steering, and various attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Parts 6. Cleaning Modes 7. Using Attachments 8. Maintenance 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, motorized floor nozzle, dust cup with HEPA filter, hose, wand, and accessory attachments.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
Anti-Allergen Complete SealSealed system with HEPA filter traps 99.9% of dust and allergens
Motorized BrushrollDeep cleans carpets and agitates debris
Large Capacity Dust CupEasy-empty, no bags required
Swivel SteeringManeuvers easily around furniture and obstacles
Cleaning ModesUpright, Lift-Away, Handheld
AttachmentsIncludes crevice tool, dusting brush, pet multi-tool
Power SwitchTurns vacuum on/off
Brushroll On/OffDisengages brushroll for hard floors
Suction ControlAdjusts suction power for different surfaces

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach the wand: Insert the wand into the hose port on the vacuum body until it clicks.
  2. Connect the hose: Attach the hose end to the wand connector.
  3. Attach floor nozzle: Align the floor nozzle with the vacuum body and push until it locks.
  4. Install filters: Ensure pre-motor and post-motor HEPA filters are correctly seated.
  5. Plug into a standard 120V AC outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before cleaning, perform a quick check.

  1. Clear area: Remove large debris or obstacles from floor.
  2. Check filters: Ensure filters are installed and clean.
  3. Select mode: Choose upright for floors or Lift-Away for above-floor cleaning.
  4. Adjust settings: Use brushroll on/off for carpets vs. hard floors; adjust suction as needed.
  5. Begin cleaning: Turn on power switch and push vacuum forward.

CAUTION! Do not vacuum wet spills, burning materials, or sharp objects. Keep hair and loose clothing away from brushroll.

Specifications

Controls and Parts

Main controls located on vacuum body. Front Panel: POWER switch, BRUSHROLL ON/OFF, SUCTION CONTROL slider.

Key Parts: Lift-Away release button, dust cup release, hose quick-release, wand release, accessory holder.

Upright Mode: For floor cleaning. Lift-Away Mode: Press release button to detach pod for stairs, furniture, etc. Handheld Mode: Remove pod and attach tools directly to hose. Settings: Adjust suction for high/low pile carpets; turn brushroll off for hard floors.

Cleaning Modes

Three primary modes for versatile cleaning.

  1. Upright Mode: For carpets and large floor areas. Ensure floor nozzle is attached.
  2. Lift-Away Mode: Press release button to detach pod; carry for above-floor cleaning like stairs, curtains, and ceilings.
  3. Handheld Mode: Detach pod, remove wand, attach tools directly to hose for spot cleaning and tight spaces.

Tip: Use lower suction on delicate rugs to prevent bunching.

Using Attachments

Attachments enhance cleaning for specific tasks.

  1. Crevice Tool: For tight spaces like between cushions and along baseboards.
  2. Dusting Brush: For delicate surfaces like blinds, lampshades, and keyboards.
  3. Pet Multi-Tool: Combines bristles and suction for pet hair on furniture and stairs.
  4. Upholstery Tool: For sofas, mattresses, and car interiors.

To attach: Insert tool into end of hose or wand until it clicks. To remove: Press release button and pull.

WARNING! Do not use attachments to pick up hard or sharp objects that may damage the tool or hose.

Maintenance

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty when cup is full or after each use.
  2. Clean filters: Rinse pre-motor foam filter and post-motor HEPA filter every 3 months (air dry completely for 24 hours before reinstalling).
  3. Check brushroll: Remove debris like hair and strings regularly; press release tabs to remove brushroll for deep cleaning.
  4. Inspect hose and attachments: Clear clogs using a long, flexible object.
  5. Check belt: Replace if worn or stretched (typically every 6-12 months).

CAUTION! Always unplug vacuum before maintenance. Do not operate with wet filters.

Care & Storage

Store in a cool, dry place. Wrap cord around cord hooks.

CAUTION! Do not store with wet filters. Keep away from heat sources and direct sunlight.

Regulatory Information

This vacuum cleaner complies with relevant safety standards. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup, clogged filter/hose, full brushrollEmpty dust cup; check and clean filters, hose, and brushroll.
Brushroll not spinningDebris wrapped around brushroll, belt brokenClean brushroll; inspect and replace belt if necessary.
Vacuum won't turn onPower outlet issue, cord not plugged inCheck outlet; ensure cord is securely plugged into vacuum and wall.
Lift-Away pod not detachingRelease button not fully pressedPress release button firmly while lifting pod.
Unusual noiseObstruction in hose or nozzle, loose partTurn off and unplug; check for and remove obstructions; ensure all parts are secure.

Reset: Unplug for 60 seconds, then plug back in.

Service: 1-800-798-7398; sharkclean.com

Shark Navigator Lift-Away Pro NV358QBK Series Vacuum Cleaner Manual © - All Rights Reserved 2025