Shark NAVIGATOR LIFT-AWAY PRO NV356Q Vacuum Cleaner Manual

The Shark NAVIGATOR LIFT-AWAY PRO NV356Q is a versatile upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal, Advanced Swivel Steering, a large-capacity dust cup, motorized brushroll for carpets, and a variety of attachments for above-floor cleaning. It is designed for deep cleaning on carpets and hard floors. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Indicators 6. Using Attachments 7. Lift-Away Mode 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, Handle with controls, Hose, Motorized floor nozzle, Dust cup with filter system, and various attachments.

Feature	Description
Lift-Away Technology	Detach the pod for portable, powerful cleaning above floors
Anti-Allergen Complete Seal	Traps 99.9% of dust and allergens inside the vacuum
Advanced Swivel Steering	Maneuvers easily around furniture and obstacles
Motorized Brushroll	Deep cleans carpets and agitates embedded dirt
Large Capacity Dust Cup	Reduces frequency of emptying
Fingertip Controls	On-handle buttons for power and brushroll on/off
Full-Size Attachments	Includes crevice tool, dusting brush, pet multi-tool, and upholstery tool
Washable Filters	Foam and felt filters are reusable
LED Lights on Nozzle	Illuminates dark areas under furniture
Floor Selector Switch	Adjusts settings for carpets or hard floors

Assembly & Setup

Unpack all parts from the box. Ensure all components are present and undamaged.

Attach the Handle: Align the handle with the slots on the main body and push down until it clicks securely into place.
Connect the Hose: Insert the end of the hose into the port on the front of the vacuum until it locks.
Install Floor Nozzle: Slide the nozzle onto the vacuum base until it clicks. Ensure the quick-release pedals are engaged.
Attach Wand (if detached): Insert the wand into the hose handle or the top of the Lift-Away pod.
Install Filters:Place the foam and felt filters into the dust cup assembly as shown in the quick-start guide.

WARNING! Do not plug in the vacuum until assembly is complete. Ensure all parts are securely connected to prevent detachment during use.

First-Time Use

Before first use, fully charge if cordless (if applicable), or for corded models, ensure you have a clear area and proper outlet.

Check Filters: Verify both foam and felt filters are correctly installed in the dust cup.

Clear Area: Pick up large debris, cords, and fragile objects from the floor.

Select Floor Setting: Use the switch on the floor nozzle to select "CARPET" or "HARD FLOOR".

Power On: Plug into a standard 120V outlet. Press the power button on the handle.

Test Suction & Brushroll: Engage the brushroll using the button on the handle. Ensure it spins freely.

Empty Dust Cup: After initial use, empty the dust cup to ensure optimal performance.

CAUTION! Keep hair, loose clothing, fingers, and feet away from openings and the brushroll.

Specifications

Model: NAVIGATOR LIFT-AWAY PRO NV356Q

Type: Corded Upright Vacuum with Lift-Away Pod

Technology: Anti-Allergen Complete Seal, Lift-Away

Motor: Advanced, high-torque

Dust Cup Capacity: XX liters (check manual)

Cord Length: XX feet

Attachments Included: Crevice Tool, Dusting Brush, Pet Multi-Tool, Upholstery Tool

Filters: Washable Foam & Felt Filter System

Power Source: 120V, 60Hz, AC

Weight: Approx. XX lbs

Controls and Indicators

Primary controls are located on the handle for easy access during cleaning.

On-Handle Controls:
Power Button: Turns the vacuum's suction motor on and off.
Brushroll On/Off: Activates or deactivates the motorized brushroll in the floor nozzle. Turn off for hard floors or delicate rugs.
Floor Selector Switch (on nozzle): Physically adjusts brushroll height/contact for carpets or hard floors.

Indicators:
Dust Cup Full Indicator: A window or marker shows when the dust cup needs emptying.
Filter Check Indicator: Reminder light or instruction to clean filters after a certain period (if equipped).
LED Lights (on nozzle): Illuminate automatically when the vacuum is powered on.

Using Attachments

For above-floor cleaning, detach the hose and wand, then connect the desired tool.

Enter Lift-Away Mode: Press the release button to detach the pod from the vacuum base.

Select Attachment: Choose the tool for the job (crevice, dusting brush, etc.).

Connect: Insert the attachment into the end of the wand or directly into the hose handle.

Clean: Use the handheld pod to clean furniture, stairs, ceilings, and other surfaces.

Return to Upright: Reattach the pod to the main body until it clicks to resume floor cleaning.

Tip: The Pet Multi-Tool combines a motorized brush for pet hair with a crevice tool.

Lift-Away Mode

This feature converts the vacuum into a powerful, portable cleaning unit.

Ensure the vacuum is upright and powered OFF.

Locate the Lift-Away release button, usually on the back of the pod.

Press and hold the release button.

Lift the pod (containing the motor and dust cup) away from the floor nozzle and base.

Carry the pod by its handle. The hose remains connected, providing suction to the attachments.

To reattach, align the pod with the guide rails on the base and slide it down until it clicks firmly into place.

WARNING! Do not lift the vacuum by the hose or wand. Always use the designated handle.

Maintenance & Care

Regular maintenance ensures peak performance and longevity.

Empty Dust Cup Frequently: Press the release button to remove the dust cup. Empty contents into trash. Do not overfill.

Clean Filters Monthly: Remove foam and felt filters. Rinse under lukewarm water until water runs clear. Let air dry for AT LEAST 24 hours completely before reinstalling.

Clear Brushroll Entanglement: Turn off and unplug. Use scissors to carefully cut and remove hair, strings, or fibers wrapped around the brushroll.

Check for Blockages: If suction is lost, check the hose, wand, nozzle, and dust cup inlet for clogs.

Inspect Belt (if applicable): Periodically check the drive belt for wear or damage and replace if necessary.

CAUTION! Never use the vacuum without all filters installed and completely dry. Do not immerse the main body, motor, or electrical parts in water.

Regulatory Information

This appliance complies with FCC Part 15 Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark, Navigator, and Lift-Away are trademarks of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom Possible Cause Corrective Action

Vacuum won't turn on Not plugged in; faulty outlet; power switch Check plug and outlet; ensure power button is pressed.

Loss of suction Full dust cup; clog; dirty filters Empty dust cup; check for blockages in hose, nozzle, and wand; wash and dry filters.

Brushroll not spinning Brushroll off; entanglement; belt issue Press brushroll on/off button; clear debris from brushroll; inspect/replace belt.

Vacuum is difficult to push Height setting too low; clogged nozzle; full dust cup Adjust floor selector to correct setting; check nozzle for blockages; empty dust cup.

Lift-Away pod won't detach Release button not fully engaged; misaligned Ensure vacuum is upright; press release button firmly; check for obstructions in the docking rails.

Unusual noise or smell Object stuck in impeller; motor issue Turn off and unplug immediately. Check for obstructions in the suction path. Contact customer service if smell persists.

Reset: Unplug the vacuum for 60 seconds, then plug back in to reset the thermal protector (if it has overheated).

Service: For repairs not covered in this manual, contact SharkNinja Customer Service at 1-800-798-7398 or sharkclean.com.

Shark NAVIGATOR LIFT-AWAY PRO NV356Q Vacuum Cleaner Manual © - All Rights Reserved 2025

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Not plugged in; faulty outlet; power switch	Check plug and outlet; ensure power button is pressed.
Loss of suction	Full dust cup; clog; dirty filters	Empty dust cup; check for blockages in hose, nozzle, and wand; wash and dry filters.
Brushroll not spinning	Brushroll off; entanglement; belt issue	Press brushroll on/off button; clear debris from brushroll; inspect/replace belt.
Vacuum is difficult to push	Height setting too low; clogged nozzle; full dust cup	Adjust floor selector to correct setting; check nozzle for blockages; empty dust cup.
Lift-Away pod won't detach	Release button not fully engaged; misaligned	Ensure vacuum is upright; press release button firmly; check for obstructions in the docking rails.
Unusual noise or smell	Object stuck in impeller; motor issue	Turn off and unplug immediately. Check for obstructions in the suction path. Contact customer service if smell persists.