Shark NAVIGATOR LIFT-AWAY PRO NV355 Vacuum Cleaner Manual

The Shark NAVIGATOR LIFT-AWAY PRO NV355 is a versatile upright vacuum cleaner featuring Lift-Away technology for portable deep cleaning, Anti-Allergen Complete Seal Technology with a HEPA filter, a motorized brushroll for carpets, a powered hand tool for above-floor cleaning, multiple surface settings, a large-capacity dust cup, and various attachments for comprehensive home cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, Powered hand tool, Motorized floor nozzle, Extension wand, Dust cup with HEPA filter, Various cleaning attachments.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
Anti-Allergen Complete SealHEPA filter traps 99.9% of dust and allergens
Motorized BrushrollDeep cleans carpets and agitates debris
Powered Hand ToolMotorized attachment for upholstery and stairs
Surface SelectorSwitch between carpets and hard floors
Large Capacity Dust CupEasy-to-empty, bagless container
ON/OFF SwitchPowers the vacuum cleaner on and off
Brushroll On/OffDisengages brushroll for hard floors
Wand Release ButtonReleases extension wand for use
Lift-Away Release ButtonDetaches the pod from the floor nozzle

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat, stable surface.

  1. Attach the handle: Insert the handle into the main body until it clicks into place.
  2. Connect the hose: Attach the hose end to the port on the front of the vacuum.
  3. Install the extension wand: Insert the wand into the handle socket.
  4. Attach floor nozzle: Connect the motorized floor nozzle to the wand or Lift-Away pod.
  5. Install filters: Ensure both the foam and felt HEPA filters are correctly placed in the dust cup lid.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug the vacuum into a standard 120V outlet. Power on using the foot switch or ON button.

  1. Select surface setting: Use the dial on the floor nozzle for carpets or hard floors.
  2. For Lift-Away mode: Press the release button to detach the pod for above-floor cleaning.
  3. Adjust suction: Use the suction control slider on the handle if equipped.
  4. Empty dust cup: Press the release button to remove and empty when full.

CAUTION! Do not vacuum large, hard objects or liquids. Keep hair and strings away from the brushroll.

Specifications

Controls and Settings

Main controls located on handle and body. Handle: Suction control, wand release. Body: ON/OFF switch, Brushroll on/off, Lift-Away release.

Floor Nozzle: Surface selector dial (Carpet/Hard Floor).

Settings: Suction power adjustable via slider. Brushroll can be turned off for hard floors to prevent scattering debris. Lift-Away mode enables handheld cleaning for stairs, furniture, and ceilings.

Using Attachments

Attach tools to the end of the extension wand or directly to the hose.

  1. Ensure vacuum is off and unplugged when changing attachments.
  2. For Powered Hand Tool: Connect to hose, then plug the tool's power cord into the socket on the pod.
  3. For crevice/dusting/upholstery tools: Attach to wand or hose end.
  4. Select appropriate suction setting for the attachment.

Tip: Use the dusting brush for delicate surfaces and the crevice tool for tight spaces.

Cleaning Modes

Three primary modes: Upright, Lift-Away, and Handheld.

  1. Upright Mode: For floor cleaning with motorized brushroll engaged.
  2. Lift-Away Mode: Detach pod to clean stairs, furniture, and under furniture with hose and tools.
  3. Handheld Mode: Use the powered hand tool for intense spot cleaning on upholstery.
  4. Surface Selection: Always match the floor nozzle setting to your floor type.

WARNING! Do not use the vacuum to pick up sharp objects, matches, or hot ashes.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

  1. Empty dust cup after each use or when full.
  2. Clean filters monthly: Rinse HEPA and foam filters under cold water; air dry for 24 hours.
  3. Check and clear brushroll regularly: Remove hair and strings wrapped around it.
  4. Inspect hose and attachments for clogs.
  5. Wipe exterior with a dry cloth.

CAUTION! Unplug vacuum before maintenance. Never use the vacuum without all filters installed and completely dry.

Regulatory Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that it does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark, Navigator, and Lift-Away are trademarks of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup, clog, dirty filtersEmpty dust cup; check hose, wand, and nozzle for blockages; clean filters.
Brushroll not spinningObstruction, belt issue, mode settingClear debris from brushroll; check belt for wear; ensure brushroll is set to ON.
Vacuum won't turn onPower source, ON/OFF switchCheck outlet and power cord; ensure ON/OFF switch is engaged.
Powered hand tool not workingNot plugged into pod, clogEnsure tool's power cord is connected to the socket on the pod; check for clogs.
Unusual noise or smellObstruction in airflow, motor issueImmediately turn off and unplug; check for and remove obstructions.

Reset: Unplug for 60 seconds, then restart. Ensure all parts are correctly assembled.

Service: 1-800-798-7398; sharkclean.com

Shark NAVIGATOR LIFT-AWAY PRO NV355 Vacuum Cleaner Manual © - All Rights Reserved 2025