Shark NAVIGATOR LIFT-AWAY NV392 Vacuum Cleaner Manual

The Shark NAVIGATOR LIFT-AWAY NV392 is an upright vacuum cleaner featuring Lift-Away technology for portable deep cleaning, Anti-Allergen Complete Seal Technology with a HEPA filter, a motorized brushroll for carpets, a large-capacity dust cup, multiple attachments (crevice tool, pet multi-tool, dusting brush), swivel steering for maneuverability, and various floor settings. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Maintenance & Cleaning 8. Storage 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, motorized brushroll, dust cup with HEPA filter, hose, wand, and attachment set.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealHEPA filter traps 99.9% of dust and allergens
Motorized BrushrollDeep cleans carpets and agitates debris
Large Capacity Dust CupEasy-empty, bagless design
Swivel SteeringEnhanced maneuverability around furniture
Floor SelectorSwitch between carpets and hard floors
Crevice ToolFor tight spaces and corners
Pet Multi-ToolCombination upholstery tool and motorized pet hair brush
Dusting BrushFor delicate surfaces and dusting
Wand Release PedalQuickly detach the wand for extended reach

Assembly & Setup

Unpack and inspect all parts. Assemble on a flat, stable surface.

  1. Attach the handle: Align the handle with the main body and push down until it clicks into place.
  2. Connect the hose: Insert the hose end into the port on the front of the vacuum until secure.
  3. Attach the wand: Insert the wand into the hose grip until it clicks.
  4. Install attachments: Store crevice tool and dusting brush on the rear caddy. The pet multi-tool can be stored separately.
  5. Plug into a standard 120V AC outlet.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before first use, ensure all filters are installed correctly and the dust cup is empty.

  1. Power on: Press the power foot pedal or switch on the handle.
  2. Select floor setting: Use the dial on the vacuum head for carpets or hard floors.
  3. Begin vacuuming: Push the vacuum forward and back in overlapping strokes.
  4. Use Lift-Away mode: Press the release button to detach the pod for stairs, furniture, or above-floor cleaning.
  5. Empty dust cup: Press the release button to remove and empty the cup when full.

CAUTION! Do not vacuum large, hard objects or liquids. Keep hair and loose clothing away from the brushroll.

Specifications

Controls and Settings

Main power is controlled by a foot pedal on the base. The handle features controls for the hose and wand release.

On-Body Controls: Power foot pedal, Floor selector dial (Carpet/Hard Floor), Brushroll on/off switch, Lift-Away release button, Dust cup release button, Wand release pedal.

Settings: Carpet mode (brushroll spins faster), Hard Floor mode (brushroll slows), Brushroll On/Off (for delicate rugs). Use the hose grip to activate suction for attachments.

Using Attachments

For above-floor cleaning, detach the wand or use the Lift-Away pod.

  1. Detach the wand: Press the wand release pedal and pull the wand out.
  2. Attach tool: Click the desired tool (crevice, pet multi-tool, dusting brush) onto the end of the wand or hose.
  3. Activate suction: Ensure the vacuum is on. Suction is automatically directed to the hose when the wand is detached.
  4. Pet Multi-Tool: Use the brush for pet hair on furniture; flip the switch to turn the motorized brush on/off.

Tip: For high reach, attach the wand to the hose and then add the desired tool.

Maintenance & Cleaning

Regular maintenance ensures optimal performance and longevity.

  1. Empty dust cup: Empty after each use or when the full line is reached.
  2. Clean filters: Rinse the HEPA filter and foam filter with cold water every 3 months. Air dry completely for 24 hours before reinstalling.
  3. Clear brushroll: Regularly remove hair and debris wrapped around the brushroll. Use scissors to cut and remove strands.
  4. Check for blockages: If suction is reduced, check the hose, wand, and inlet for clogs.
  5. Inspect belt: The drive belt should be replaced if worn or stretched (approximately every 6-12 months with normal use).

WARNING! Always unplug the vacuum before performing any maintenance. Do not operate with wet filters.

Storage

Store in a cool, dry place. Wrap the cord around the cord hooks on the rear. Store attachments on the caddy or in a dedicated bag.

CAUTION! Do not store the vacuum with wet filters or a full dust cup, as this can cause odors and mold.

Regulatory Information

This appliance complies with FCC Part 15 Subpart B for Class B digital devices. It may not cause harmful interference and must accept any interference received. Copyright © SharkNinja Operating LLC. Shark, Navigator, and Lift-Away are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onNot plugged in / Outlet issueEnsure plug is secure. Try a different outlet.
Loss of suctionFull dust cup / Clog / Dirty filtersEmpty dust cup. Check for blockages in hose, wand, and inlet. Clean filters.
Brushroll not spinningBrushroll off / Belt broken / ObstructionEnsure brushroll is set to ON. Check for and clear obstructions. Inspect and replace belt if necessary.
Vacuum is difficult to pushFloor setting too high / Brushroll cloggedAdjust floor selector to correct height. Clean hair and debris from brushroll.
Lift-Away pod won't detachRelease button not fully pressed / ObstructedPress the release button firmly and hold while lifting. Check for obstructions in the latch mechanism.
Unusual noise or smellObstruction in fan / Motor issueImmediately turn off and unplug. Check for blockages. If clear and noise persists, contact customer service.

Reset: Unplug the vacuum for 60 seconds, then plug back in.

Service: 1-800-798-7398; sharkclean.com

Shark NAVIGATOR LIFT-AWAY NV392 Vacuum Cleaner Manual © - All Rights Reserved 2025