The Shark NAVIGATOR LIFT-AWAY NV391 is an upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal, a HEPA filter, powered floor nozzle, and advanced swivel steering. It is designed for deep cleaning carpets, hard floors, and above-floor surfaces. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Main vacuum body, Lift-Away pod, powered floor nozzle, wand, hose, crevice tool, dusting brush, upholstery tool, HEPA filter, and storage caddy.
| Feature | Description |
|---|---|
| Lift-Away Technology | Detachable pod for portable above-floor cleaning |
| Anti-Allergen Complete Seal | Traps 99.9% of dust and allergens inside the vacuum |
| HEPA Filter | Captures fine particles; washable and reusable |
| Powered Floor Nozzle | Motorized brushroll for deep carpet cleaning |
| Advanced Swivel Steering | Maneuvers easily around furniture and obstacles |
| Fingertip Controls | On/off, brushroll on/off, and suction settings |
| Large Capacity Dust Cup | Easy-empty, bagless design |
| LED Lights on Nozzle | Illuminates dark areas under furniture |
| Accessory Storage | Tools store on-board for convenience |
| Wand Release Pedal | Quickly detaches wand for above-floor cleaning |
Unpack all parts and inspect for damage. Assemble on a flat surface.
WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.
Before first use, ensure all filters are installed and dust cup is empty.
CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.
Main controls located on handle and body. Handle: Power button, suction control slider. Body: Brushroll on/off switch, Lift-Away release button, wand release pedal.
Settings: Brushroll ON for carpets (activates motorized brush); Brushroll OFF for hard floors and area rugs. Suction control adjusts power for different surfaces. Lift-Away mode detaches pod for stairs, furniture, and above-floor cleaning.
Accessory tools: Attach to wand or hose end for specialized cleaning. LED lights on nozzle illuminate when powered on.
Lift-Away mode allows portable cleaning of stairs, upholstery, and tight spaces.
Tip: Ensure hose is not twisted when reattaching pod to maintain suction.
Adjust settings based on surface type for optimal cleaning.
WARNING! Do not use on wet surfaces. Remove large objects before vacuuming to prevent clogs.
Regular maintenance ensures peak performance and longevity.
CAUTION! Unplug vacuum before maintenance. Ensure all parts are completely dry before reassembly.
This vacuum cleaner complies with FCC Part 15 standards for Class B digital devices. It is designed for household use only. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or call 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup or clog | Empty dust cup; check hose, wand, and nozzle for blockages. |
| Brushroll not spinning | Brushroll switch off or clog | Turn brushroll ON; remove debris wrapped around brushroll. |
| Vacuum won't turn on | Power cord or outlet issue | Check power cord connection; try different outlet; ensure power button is pressed. |
| Lift-Away pod not detaching | Release button not fully engaged | Press release button firmly; ensure pod is aligned properly. |
| Unusual noise | Foreign object in brushroll or motor | Turn off and unplug; inspect brushroll and intake for obstructions. |
| Overheating | Clogged filter or full dust cup | Clean filters; empty dust cup; allow vacuum to cool for 30 minutes. |
Reset: Unplug for 30 minutes if motor overheats; restart.
Service: 1-800-798-7398; sharkclean.com