Shark Navigator Lift-Away NV380C Series Vacuum Cleaner Manual

The Shark Navigator Lift-Away NV380C Series is a versatile upright vacuum cleaner featuring Lift-Away technology for portable above-floor cleaning, Anti-Allergen Complete Seal technology with a HEPA filter, powerful suction with brushroll shutoff, multiple cleaning modes (floor, carpet, handheld), crevice tool, dusting brush, pet multi-tool, and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes & Attachments 7. Maintenance & Care 8. Storage & Handling 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Lift-Away pod, motorized floor nozzle, handheld vacuum, HEPA filter, dust cup, hose, wand, and cleaning attachments.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealHEPA filter traps 99.9% of dust and allergens
Brushroll ShutoffSwitch to turn off brushroll for hard floors
Large Capacity Dust CupEasy-empty, no-touch dust cup
Motorized Floor NozzleDeep cleans carpets and floors
Cleaning AttachmentsCrevice tool, dusting brush, pet multi-tool
Power SwitchTurns vacuum on/off
Suction ControlAdjusts suction power for different surfaces
Wand ReleaseQuick-release button for wand removal
Carrying HandleIntegrated handle for easy transport

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach wand: Insert wand into floor nozzle until it clicks.
  2. Connect hose: Attach hose to back of vacuum pod.
  3. Install filters: Place foam and felt filters into dust cup; install HEPA filter in back.
  4. Attach floor nozzle: Connect floor nozzle to vacuum pod until it locks.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Check all connections are secure.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

  1. Select floor setting: Use brushroll shutoff for hard floors; enable for carpets.
  2. Empty dust cup: Ensure dust cup is empty before use.
  3. Test attachments: Connect crevice tool or dusting brush for above-floor cleaning.
  4. Use Lift-Away: Press release button to detach pod for portable cleaning.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll. Do not vacuum wet surfaces.

Specifications

Controls and Settings

Main controls located on vacuum body and handle.

On-Body Controls: Power switch, suction control slider, brushroll shutoff button, Lift-Away release button.

Settings: Suction control (High/Low), brushroll (On/Off), cleaning mode (Floor, Carpet, Handheld). Use attachments for specific cleaning tasks: crevice tool for tight spaces, dusting brush for surfaces, pet multi-tool for upholstery and pet hair.

Cleaning Modes & Attachments

Three primary modes: Floor cleaning, Carpet cleaning, Handheld portable cleaning.

  1. Floor mode: Engage brushroll shutoff for hard floors.
  2. Carpet mode: Enable brushroll for deep carpet cleaning.
  3. Handheld mode: Detach pod and use with hose and attachments.
  4. Attach tools: Connect desired tool to hose end for above-floor cleaning.

Tip: Clear area of large debris before vacuuming to prevent clogs.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty when full or after each use.
  2. Clean filters: Rinse foam and felt filters monthly; replace HEPA filter every 12-18 months.
  3. Check brushroll: Remove hair and debris from brushroll regularly.
  4. Inspect hose and attachments: Clear any blockages.

WARNING! Unplug vacuum before maintenance. Do not use damaged filters.

Storage & Handling

Store in a cool, dry place. Wrap cord around hooks.

CAUTION! Do not store with wet filters. Keep vacuum upright to prevent damage.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogEmpty dust cup; check hose and nozzle for blockages.
Brushroll not spinningBrushroll shutoff on/hair wrapTurn off brushroll shutoff; remove debris from brushroll.
Vacuum won't turn onPower cord/outletCheck power cord connection; try different outlet.
Dust leakingFilters not installedEnsure all filters are properly seated and clean.
Unusual noiseBlockage in hose/nozzleTurn off and unplug; clear obstruction from hose or nozzle.

Reset: Unplug for 60 seconds if motor overheats.

Service: 1-800-798-7398; www.sharkclean.com

Shark Navigator Lift-Away NV380C Series Vacuum Cleaner Manual © - All Rights Reserved 2025