The Shark Navigator Lift-Away NV380 Series is a versatile upright vacuum cleaner featuring Lift-Away technology for portable above-floor cleaning, Anti-Allergen Complete Seal Technology, a HEPA filter, motorized brushroll for carpets, multiple cleaning modes, crevice tool, dusting brush, pet multi-tool, and a wide upholstery tool. It includes a 25-foot power cord, onboard tool storage, and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Main vacuum body with motor, Lift-Away pod, floor nozzle with motorized brushroll, wand, hose, dust cup with HEPA filter, and accessory tools.
| Feature | Description |
|---|---|
| Lift-Away Technology | Detachable pod for portable cleaning above floors |
| Anti-Allergen Complete Seal | Sealed system with HEPA filter captures 99.9% of dust and allergens |
| Motorized Brushroll | Deep cleans carpets and agitates debris |
| Cleaning Modes | Upright, Lift-Away, handheld, and above-floor modes |
| Accessory Tools | Crevice tool, dusting brush, pet multi-tool, upholstery tool |
| Onboard Storage | Tools store on vacuum for convenience |
| Large Dust Cup | Easy-empty, bagless dust cup |
| 25-Foot Power Cord | Extended reach for large areas |
| Adjustable Settings | Carpet/floor selector, suction control |
| Wand Release | Quick-release button for wand removal |
Unpack all parts and inspect for damage. Assemble on a flat surface.
WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from brushroll.
Before first use, ensure all parts are securely connected.
CAUTION! Do not vacuum large objects, liquids, or hot ashes.
Main controls located on vacuum body and floor nozzle.
On Vacuum Body: Power switch/button, suction control slider, dust cup release, hose release.
On Floor Nozzle: Carpet/floor selector switch, brushroll on/off button, wand release button.
Settings: Carpet mode (brushroll on), Hard floor mode (brushroll off), Suction control (max/min), Lift-Away release button.
Upright Mode: For carpet and hard floor cleaning. Use floor selector.
Lift-Away Mode: Press release button to detach pod; use hose and wand for stairs, furniture, ceilings.
Handheld Mode: Remove pod and attach tools directly to hose.
Attachments:
Tip: Always turn off vacuum before changing modes or attachments.
Regular maintenance ensures optimal performance.
WARNING! Unplug before maintenance. Do not use damaged parts.
FCC Part 15 Compliance: Class B digital device. ETL listed. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. Warranty details included in manual.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Vacuum won't turn on | Power cord, outlet | Check plug; try different outlet; ensure power switch is on. |
| Loss of suction | Full dust cup, clog, filter | Empty dust cup; check hose, wand, nozzle for clogs; clean filters. |
| Brushroll not spinning | Mode setting, debris | Set to carpet mode; clear brushroll of tangled hair/debris. |
| Vacuum is noisy | Obstruction, loose part | Check for blockages; ensure all parts are securely connected. |
| Lift-Away pod not detaching | Release button, connection | Press release button firmly; check for debris in connection points. |
Reset: Unplug for 10 minutes; plug back in.
Service: 1-800-798-7398; sharkclean.com