Shark Navigator Lift-Away NV380 Series Vacuum Cleaner Manual

The Shark Navigator Lift-Away NV380 Series is a versatile upright vacuum cleaner featuring Lift-Away technology for portable above-floor cleaning, Anti-Allergen Complete Seal Technology, a HEPA filter, motorized brushroll for carpets, multiple cleaning modes, crevice tool, dusting brush, pet multi-tool, and a wide upholstery tool. It includes a 25-foot power cord, onboard tool storage, and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes & Attachments 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, floor nozzle with motorized brushroll, wand, hose, dust cup with HEPA filter, and accessory tools.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
Anti-Allergen Complete SealSealed system with HEPA filter captures 99.9% of dust and allergens
Motorized BrushrollDeep cleans carpets and agitates debris
Cleaning ModesUpright, Lift-Away, handheld, and above-floor modes
Accessory ToolsCrevice tool, dusting brush, pet multi-tool, upholstery tool
Onboard StorageTools store on vacuum for convenience
Large Dust CupEasy-empty, bagless dust cup
25-Foot Power CordExtended reach for large areas
Adjustable SettingsCarpet/floor selector, suction control
Wand ReleaseQuick-release button for wand removal

Assembly & Setup

Unpack all parts and inspect for damage. Assemble on a flat surface.

  1. Attach wand to floor nozzle: Insert wand into nozzle until it clicks.
  2. Connect hose: Attach hose to back of vacuum body and wand.
  3. Install dust cup and filter: Ensure HEPA filter is properly seated in dust cup.
  4. Attach accessory tools: Store tools in onboard caddy.
  5. Plug into standard 120V AC outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from brushroll.

First-Time Use

Before first use, ensure all parts are securely connected.

  1. Select cleaning mode: Choose upright for floors or Lift-Away for above-floor cleaning.
  2. Adjust floor setting: Set carpet/floor selector based on surface.
  3. Turn on power: Press foot pedal or power button.
  4. Begin cleaning: Push vacuum forward on floor surface.
  5. Empty dust cup: Press release button to remove and empty when full.

CAUTION! Do not vacuum large objects, liquids, or hot ashes.

Specifications

Controls and Settings

Main controls located on vacuum body and floor nozzle.

On Vacuum Body: Power switch/button, suction control slider, dust cup release, hose release.

On Floor Nozzle: Carpet/floor selector switch, brushroll on/off button, wand release button.

Settings: Carpet mode (brushroll on), Hard floor mode (brushroll off), Suction control (max/min), Lift-Away release button.

Cleaning Modes & Attachments

Upright Mode: For carpet and hard floor cleaning. Use floor selector.

Lift-Away Mode: Press release button to detach pod; use hose and wand for stairs, furniture, ceilings.

Handheld Mode: Remove pod and attach tools directly to hose.

Attachments:

  1. Crevice Tool: For tight spaces, corners, edges.
  2. Dusting Brush: For delicate surfaces, blinds, shelves.
  3. Pet Multi-Tool: Combines bristles and crevice for pet hair.
  4. Upholstery Tool: Wide tool for sofas, mattresses, curtains.

Tip: Always turn off vacuum before changing modes or attachments.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty Dust Cup: Empty when debris reaches MAX line. Press release button.
  2. Clean Filters: Rinse HEPA filter and foam filter every 3 months (air dry 24 hrs).
  3. Check Brushroll: Remove hair and debris from brushroll monthly.
  4. Inspect Hose & Wand: Clear clogs if suction reduces.
  5. Store Properly: Wrap cord around cord hooks; store in dry area.

WARNING! Unplug before maintenance. Do not use damaged parts.

Regulatory Information

FCC Part 15 Compliance: Class B digital device. ETL listed. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. Warranty details included in manual.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord, outletCheck plug; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup, clog, filterEmpty dust cup; check hose, wand, nozzle for clogs; clean filters.
Brushroll not spinningMode setting, debrisSet to carpet mode; clear brushroll of tangled hair/debris.
Vacuum is noisyObstruction, loose partCheck for blockages; ensure all parts are securely connected.
Lift-Away pod not detachingRelease button, connectionPress release button firmly; check for debris in connection points.

Reset: Unplug for 10 minutes; plug back in.

Service: 1-800-798-7398; sharkclean.com

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