Shark Navigator Lift-Away NV357 Vacuum Cleaner Manual

The Shark Navigator Lift-Away NV357 is a versatile upright vacuum cleaner featuring Lift-Away technology for portable above-floor cleaning, Anti-Allergen Complete Seal technology with HEPA filter, a motorized brushroll for carpets, a wide upholstery tool, a dusting brush, and a crevice tool. It includes a 25-foot power cord, swivel steering, and multiple cleaning modes. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes 7. Using Attachments 8. Maintenance 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with dust cup, Lift-Away pod, motorized floor nozzle, hose, wand, and accessory tools.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
Anti-Allergen Complete SealHEPA filter traps 99.9% of dust and allergens
Motorized BrushrollDeep cleans carpets and agitates debris
Swivel SteeringManeuvers easily around furniture
Wide Upholstery ToolCleans couches, stairs, and auto interiors
Dusting BrushFor delicate surfaces and dusting
Crevice ToolReaches tight spaces and corners
25-Foot Power CordExtended reach without unplugging
Carpet/Floor SelectorAdjusts brushroll for different surfaces
ON/OFF SwitchPowers vacuum on and off

Assembly & Setup

Unpack and inspect all parts. Assemble on a flat surface.

  1. Attach wand: Insert wand into hose until it clicks securely.
  2. Connect floor nozzle: Align nozzle with vacuum body and push until it locks.
  3. Install filters: Place foam and felt filters into dust cup; ensure HEPA filter is seated.
  4. Attach hose: Connect hose to pod and secure clips.
  5. Store accessories: Hang tools on holder or store in caddy.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Plug in power cord; select cleaning mode.

  1. Select surface setting: Use Carpet/Floor selector for appropriate surface.
  2. Turn on vacuum: Press ON/OFF switch to power on.
  3. Begin cleaning: Push vacuum forward and back slowly for best results.
  4. Use Lift-Away mode: Press release button to detach pod for above-floor cleaning.
  5. Empty dust cup: Press release to remove and empty when full.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll.

Specifications

Controls and Settings

Main controls located on vacuum body and handle.

On Vacuum: ON/OFF switch, Carpet/Floor selector, Lift-Away release button, dust cup release, hose release. On Handle: Power button (if equipped), hose grip.

Settings: Carpet mode (brushroll spins for deep cleaning), Hard Floor mode (brushroll stops to prevent scattering), Suction control (adjusts suction power), Brushroll on/off (for delicate rugs).

Cleaning Modes

Upright Mode: For carpets and large floor areas. Lift-Away Mode: Detach pod for stairs, furniture, and above-floor cleaning. Handheld Mode: Use hose and tools for spot cleaning.

  1. Ensure vacuum is plugged in and ON.
  2. Select mode via Lift-Away release or attachment connections.
  3. Adjust suction or brushroll as needed for surface.

Tip: Use upright mode for large areas; switch to Lift-Away for stairs.

Using Attachments

Attach tools to wand or hose for specialized cleaning.

  1. Wide Upholstery Tool: Attach to wand for couches, mattresses, auto seats.
  2. Dusting Brush: Use for blinds, shelves, lampshades.
  3. Crevice Tool: Reach between cushions, under appliances, in corners.
  4. Motorized Nozzle: For carpets; ensure it's attached for upright mode.

WARNING! Do not use attachments to pick up liquids or sharp objects.

Maintenance

Regular maintenance ensures optimal performance.

  1. Empty dust cup: When debris reaches MAX line; press release to remove.
  2. Clean filters: Rinse foam and felt filters monthly; replace HEPA filter every 12 months.
  3. Clear brushroll: Remove hair and threads regularly; press tabs to access.
  4. Check hose and wand: Remove clogs with long object if suction decreases.
  5. Inspect power cord: Look for damage; replace if frayed.

CAUTION! Unplug vacuum before maintenance. Allow filters to dry completely before reinserting.

Care & Storage

Store in cool, dry place. Wrap cord around hooks. Keep tools in caddy.

CAUTION! Do not store with wet filters. Keep away from heat sources.

Regulatory Information

UL Listed; complies with U.S. safety standards. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. Model NV357 covered by 5-year limited warranty (see manual for details).

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower source/switchCheck outlet; ensure ON/OFF switch is pressed; inspect cord.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for blockages.
Brushroll not spinningObstruction/settingClear hair and debris from brushroll; ensure Carpet mode is selected.
Vacuum tips overImproper assemblyEnsure floor nozzle is locked; check that wand is fully inserted.
Dust escapingFilter issueEnsure filters are installed correctly and clean; replace if damaged.

Reset: Unplug for 10 minutes if motor overheats.

Service: 1-800-798-7398; sharkclean.com

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