Shark Navigator Lift-Away NV355 Vacuum Cleaner Manual

The Shark Navigator Lift-Away NV355 is a versatile upright vacuum cleaner featuring Lift-Away technology for portable cleaning, a HEPA filter for allergen capture, a motorized brushroll for carpets, multiple cleaning modes, crevice tool, dusting brush, upholstery tool, and a large-capacity dust cup. It is designed for cleaning carpets, hard floors, and above-floor surfaces. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Modes 6. Using Attachments 7. Cleaning & Maintenance 8. Filter Care 9. Storage & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, wand, floor nozzle with motorized brushroll, HEPA filter, dust cup, crevice tool, dusting brush, upholstery tool.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Motorized BrushrollDeep cleans carpets and agitates debris
HEPA FilterCaptures 99.9% of dust and allergens
Large Dust CupEasy-empty, no bags required
Carpet/Floor SelectorAdjusts brushroll for different floor types
Anti-Allergen Complete SealTraps dust and allergens inside the vacuum
AttachmentsCrevice tool, dusting brush, upholstery tool included
Power SwitchTurns vacuum on/off
Wand ReleaseQuick-release button for wand detachment
Cord HookFor convenient cord storage

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach wand: Insert wand into floor nozzle until it clicks.
  2. Connect hose: Attach hose to wand and pod connection points.
  3. Install filter: Place HEPA filter into filter compartment.
  4. Attach tools: Store crevice tool, dusting brush, and upholstery tool on pod caddy.
  5. Plug into wall outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from brushroll.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

  1. Select floor type: Use Carpet/Hard Floor selector on floor nozzle.
  2. Turn on: Press power switch to ON position.
  3. Vacuum floors: Push vacuum forward and back in slow, overlapping strokes.
  4. Use Lift-Away: Press release button to detach pod for stairs or furniture.
  5. Empty dust cup: Press release button and empty when full.

CAUTION! Do not vacuum large objects, liquids, or hot ashes.

Specifications

Controls and Modes

Power Switch: ON/OFF. Carpet/Hard Floor Selector: Slide switch on floor nozzle. Lift-Away Release Button: Detaches pod from floor nozzle. Wand Release Button: Detaches wand from floor nozzle.

Cleaning Modes: Upright mode for floors, Lift-Away mode for portable cleaning, Above-floor mode with attachments.

Settings: Brushroll on/off (auto-adjusts with floor selector). Suction control: Automatic based on floor type.

Using Attachments

Attach tools to wand or hose for above-floor cleaning.

  1. Detach pod: Press Lift-Away release button.
  2. Connect tool: Insert crevice tool, dusting brush, or upholstery tool into wand or hose end.
  3. Clean: Use tool on stairs, furniture, blinds, or tight spaces.
  4. Return to upright: Reattach pod to floor nozzle until it clicks.

Tip: Ensure vacuum is turned off when changing attachments.

Cleaning & Maintenance

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty contents into trash.
  2. Clean brushroll: Turn off and unplug; remove debris from brushroll.
  3. Check for clogs: Inspect hose, wand, and nozzle for blockages.
  4. Wipe exterior: Use dry cloth to clean vacuum body.
  5. Inspect filter: Clean or replace as needed (see Filter Care).

WARNING! Always unplug vacuum before maintenance.

Filter Care

HEPA filter requires regular cleaning.

  1. Remove filter: Open filter compartment; lift out HEPA filter.
  2. Clean filter: Tap gently to remove dust; rinse under cold water if needed (allow 24 hours to dry completely).
  3. Reinstall: Ensure filter is completely dry before reinserting.
  4. Replace: Replace filter every 12 months or as needed.

CAUTION! Never operate vacuum without filter installed.

Storage & Care

Store in cool, dry place. Wrap cord around cord hooks. Store attachments on caddy.

CAUTION! Do not store near heat sources or with wet filter.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try different outlet; ensure power switch is ON.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for clogs; clean filter.
Brushroll not spinningDebris/worn beltTurn off and unplug; remove debris from brushroll; inspect belt for wear.
Vacuum overheatingClog/filterTurn off and unplug; check for clogs; ensure filter is clean and dry.
Lift-Away not detachingRelease buttonPress release button firmly; ensure pod is properly seated when reattaching.

Reset: Turn off and unplug for 30 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com

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