Shark Navigator Lift-Away NV355 Series Vacuum Cleaner Manual

The Shark Navigator Lift-Away NV355 Series is a versatile upright vacuum cleaner featuring Lift-Away technology for portable deep cleaning, Anti-Allergen Complete Seal technology with a HEPA filter, a motorized brushroll for carpets, a wide upholstery tool, a dusting brush, and a crevice tool. It includes a 25-foot power cord, a large-capacity dust cup, and swivel steering for easy maneuverability. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Components 6. Cleaning Modes 7. Using Attachments 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Lift-Away pod, motorized floor nozzle, handle with controls, dust cup with HEPA filter, hose, wand, and accessory tools.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealHEPA filter traps 99.9% of dust and allergens
Motorized BrushrollDeep cleans carpets and agitates debris
Swivel SteeringProvides maneuverability around furniture
Large Dust CupEasy-to-empty, no bags required
25-Foot Power CordExtended reach for large rooms
Accessory StorageOn-board caddy for tools
Brushroll ShutoffProtects delicate floors when switched off
Upholstery ToolFor cleaning furniture and stairs
Crevice ToolFor tight spaces and edges

Assembly & Setup

Unpack all parts and inspect contents. Assemble on a flat surface.

  1. Attach the handle: Insert handle into base until it clicks securely.
  2. Connect the hose: Attach hose end to the pod and secure the wand.
  3. Install the floor nozzle: Slide nozzle onto the base until it locks.
  4. Insert the HEPA filter: Place filter into the dust cup compartment.
  5. Store accessories: Clip tools onto the onboard caddy.

WARNING! Ensure all parts are securely connected before use to prevent injury or damage.

First-Time Use

Plug into a standard 120V outlet; turn power switch to ON.

  1. Select cleaning mode: Use handle controls for carpet or hard floor settings.
  2. Adjust suction: Use the suction control slider on the handle.
  3. Engage brushroll: Ensure brushroll is ON for carpets, OFF for hard floors.
  4. Begin vacuuming: Push vacuum forward and back in slow, overlapping strokes.
  5. Empty dust cup: Press release button and empty when full.

CAUTION! Keep hair, loose clothing, and fingers away from moving parts.

Specifications

Controls and Components

Handle controls: Power switch, suction control slider, brushroll on/off button. Base: Lift-Away release button, floor nozzle release pedal.

Pod Features: Hose connector, dust cup release, filter access door, accessory storage.

Settings: Carpet mode (brushroll ON), hard floor mode (brushroll OFF), suction power (MAX for deep cleaning, MIN for delicate rugs). Maintenance indicators: Check filter light (if equipped), dust cup full indicator.

Cleaning Modes

Upright Mode: For carpets and large floor areas. Lift-Away Mode: Detach pod for stairs, furniture, and above-floor cleaning.

  1. To activate Lift-Away: Press release button on base and lift pod away.
  2. Attach desired tool: Connect upholstery tool, crevice tool, or dusting brush to wand.
  3. Clean above-floor surfaces: Use hose and wand for extended reach.
  4. Return to upright: Reattach pod to base until it clicks.

Tip: Use MAX suction for embedded dirt, MIN for lightweight debris on delicate surfaces.

Using Attachments

Tools included: Motorized brushroll, upholstery tool, dusting brush, crevice tool.

  1. Motorized brushroll: For deep carpet cleaning; attach to floor nozzle.
  2. Upholstery tool: For sofas, chairs, and stairs; attach to wand or hose.
  3. Dusting brush: For shelves, blinds, and delicate surfaces.
  4. Crevice tool: For corners, edges, and tight spaces.
  5. To switch tools: Press release button on wand or hose to detach/attach.

WARNING! Ensure power is OFF when changing attachments. Keep rotating brushroll away from cords and curtains.

Care & Maintenance

Unplug before maintenance. Regularly empty dust cup, clean filters, and check for blockages.

  1. Empty dust cup: Press release button; empty contents into trash.
  2. Clean HEPA filter: Rinse under cold water every 3 months; air dry 24 hours.
  3. Clean foam filter: Rinse monthly; air dry completely.
  4. Clear brushroll: Remove debris wrapped around brushroll with scissors.
  5. Inspect hose/wand: Remove obstructions with a long object.

CAUTION! Do not use damaged filters or operate with wet components. Ensure all parts are dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup, clogged filter or hoseEmpty dust cup; clean filters; check hose/wand for blockages.
Brushroll not spinningDebris wrap, brushroll shutoff engagedClear debris from brushroll; ensure brushroll is ON for carpet mode.
Vacuum won't turn onPower cord not plugged in, tripped outletCheck power connection; try different outlet; reset circuit breaker.
Loud noiseObstruction in hose or nozzleTurn off and unplug; inspect hose, wand, and nozzle for blockages.
Dust escapingFilter not installed, damaged sealEnsure HEPA and foam filters are correctly seated; replace if damaged.

Reset: Unplug for 10 minutes; check filters and reassemble.

Service: 1-800-798-7398; sharkclean.com

Shark Navigator Lift-Away NV355 Series Vacuum Cleaner Manual © - All Rights Reserved 2025