Shark NAVIGATOR LIFT-AWAY NV354QGN 31 Vacuum Cleaner Manual

The Shark NAVIGATOR LIFT-AWAY NV354QGN 31 is a versatile upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal technology, a HEPA filter, motorized brushroll for carpets, swivel steering, multiple attachments (crevice tool, dusting brush, pet multi-tool), and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Lift-Away Mode 8. Maintenance & Cleaning 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, wand, floor nozzle with motorized brushroll, HEPA filter, dust cup, and accessory tools.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealSealed system with HEPA filter captures 99.9% of dust and allergens
Motorized BrushrollDeep cleans carpets and agitates debris
Swivel SteeringManeuvers easily around furniture and obstacles
Large Dust Cup1.3-quart capacity for fewer emptyings
Attachments IncludedCrevice tool, dusting brush, pet multi-tool
Brushroll ShutoffAllows gentle cleaning on hard floors
Wand ReleaseQuick-release button for easy attachment changes
Power SwitchOn/Off control on main body
Cord Length25-foot power cord with cord wrap

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach wand: Insert wand into floor nozzle until it clicks.
  2. Connect floor nozzle: Align wand with main body and push until secure.
  3. Install filters: Place foam and felt filters into dust cup; install HEPA filter in back.
  4. Attach hose: Connect hose to pod and wand for Lift-Away mode.
  5. Store attachments: Hang tools on accessory holder for easy access.

WARNING! Ensure vacuum is unplugged during assembly. Check all connections are secure.

First-Time Use

Plug in vacuum; select appropriate settings.

  1. Select floor type: Use brushroll switch for carpets (ON) or hard floors (OFF).
  2. Adjust height: Use floor selector dial for low-pile, high-pile, or bare floors.
  3. Begin vacuuming: Press power button; push vacuum forward and back slowly.
  4. Empty dust cup: Press release button when full; empty into trash.
  5. Use attachments: Detach wand for above-floor cleaning with tools.

CAUTION! Keep hair, strings, and small objects away from brushroll to prevent damage.

Specifications

Controls and Settings

Main controls on vacuum body: Power switch, brushroll on/off, floor selector dial, dust cup release.

Power Switch: Turns vacuum on/off. Brushroll Switch: Activates/deactivates brushroll for carpets/hard floors. Floor Selector: Adjusts height for different floor types. Lift-Away Release: Button to detach pod. Wand Release: Button to remove wand for attachments.

Settings: Use brushroll ON for carpets; OFF for hard floors. Adjust floor selector to match pile height. Use Lift-Away mode for stairs and above-floor cleaning.

Using Attachments

Attach tools to wand or hose for detailed cleaning.

  1. Detach wand: Press wand release button; remove from floor nozzle.
  2. Select tool: Attach crevice tool, dusting brush, or pet multi-tool to wand.
  3. Clean: Use tool on upholstery, stairs, corners, or ceilings.
  4. Switch tools: Press release collar to remove; attach another.

Tip: Use pet multi-tool for pet hair on furniture; crevice tool for tight spaces.

Lift-Away Mode

Detach pod for portable cleaning.

  1. Press release button on back of pod.
  2. Lift pod away from floor nozzle.
  3. Use with wand and attachments for stairs, furniture, or cars.
  4. Reattach: Align pod with floor nozzle; push down until it clicks.

WARNING! Ensure pod is securely attached before using as upright vacuum.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty when full or after each use.
  2. Clean filters: Rinse HEPA filter and pre-motor filters monthly; air dry 24 hours.
  3. Clear brushroll: Remove debris from brushroll weekly; cut tangled hair with scissors.
  4. Check blockages: Inspect hose, wand, and nozzle for clogs if suction decreases.
  5. Store properly: Wrap cord; store in dry area.

CAUTION! Unplug vacuum before maintenance. Do not use damaged filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogged filtersEmpty dust cup; clean filters; check for blockages in hose or nozzle.
Brushroll not spinningObstruction/switch offClear debris from brushroll; ensure brushroll switch is ON for carpets.
Vacuum won't turn onPower cord/outletCheck plug is secure; try different outlet; ensure power switch is ON.
Lift-Away pod not detachingRelease button stuckPress firmly; check for obstructions; align properly when reattaching.
OverheatingClogged filters/full dust cupClean filters; empty dust cup; let vacuum cool for 30 minutes.

Reset: Unplug for 30 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com

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