Shark NAVIGATOR LIFT-AWAY NV354QBK 31 Vacuum Cleaner Manual

The Shark NAVIGATOR LIFT-AWAY NV354QBK 31 is a versatile upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal, HEPA filter, motorized brush roll, swivel steering, and multiple cleaning modes. It includes a crevice tool, dusting brush, and pet multi-tool. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Attachments & Accessories 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, wand, floor nozzle, HEPA filter, dust cup, and accessory tools.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
HEPA FilterCaptures fine particles; washable and reusable
Motorized Brush RollDeep cleans carpets and hard floors; auto-adjusts
Swivel SteeringManeuvers easily around furniture and obstacles
Cleaning ModesFloor, Carpet, Bare Floor, and Handheld modes
Dust Cup ReleaseEasy-empty dust cup with one-touch release
Power SwitchTurns vacuum on/off
Brush Roll On/OffDisengages brush roll for delicate floors
Wand Release ButtonQuickly detaches wand for extended reach

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach wand: Insert wand into floor nozzle until it clicks.
  2. Connect floor nozzle: Align floor nozzle with vacuum body and push until secure.
  3. Install HEPA filter: Place filter into filter compartment; ensure seal is tight.
  4. Attach hose: Connect hose to vacuum pod and wand.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers clear of moving parts.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

  1. Select floor type: Use brush roll on for carpets; off for bare floors.
  2. Adjust height: For carpets, set to appropriate pile height if adjustable.
  3. Begin cleaning: Push vacuum forward and back in slow, overlapping strokes.
  4. Use Lift-Away: Press release button to detach pod for stairs, furniture, or above-floor cleaning.
  5. Empty dust cup: Press release button to remove and empty when full.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hose and wand clear of obstructions.

Specifications

Controls and Settings

Main controls located on vacuum body. Power Switch: Turns motor on/off. Brush Roll Switch: Engages/disengages brush roll. Lift-Away Release: Detaches pod for handheld cleaning. Dust Cup Release: Opens bottom of dust cup for emptying.

Cleaning Modes: Floor Mode (full assembly), Carpet Mode (brush roll on), Bare Floor Mode (brush roll off), Handheld Mode (pod detached with hose and tool).

Attachments & Accessories

Included tools: Crevice Tool (for tight spaces), Dusting Brush (for delicate surfaces), Pet Multi-Tool (for upholstery and pet hair).

  1. Attach tool: Insert tool end into wand or hose end.
  2. Select mode: Use appropriate tool for surface (e.g., dusting brush for blinds).
  3. Clean tool: Remove hair and debris from tools after use.

Tip: Store attachments on vacuum caddy or in included storage bag.

Cleaning Modes

Supports multiple cleaning configurations for different surfaces.

  1. Full Power Upright: Use for large carpeted areas; brush roll engaged.
  2. Lift-Away Mode: Detach pod to clean stairs, furniture, or above-floor areas.
  3. Bare Floor Mode: Disengage brush roll to prevent scattering debris.
  4. Handheld Mode: Use pod with hose and tool for spot cleaning.
  5. Under-Furniture Cleaning: Use wand and crevice tool to reach under low-clearance furniture.

WARNING! Do not use vacuum to pick up sharp objects, which may damage dust cup or hose.

Maintenance & Care

Regular maintenance ensures optimal performance. Unplug before servicing.

  1. Empty dust cup: Empty after each use or when full.
  2. Clean filter: Rinse HEPA filter under cold water every 3 months; air dry 24 hours.
  3. Clear brush roll: Remove hair and debris from brush roll regularly.
  4. Check hose and wand: Remove obstructions if suction decreases.
  5. Inspect belt: Replace if brush roll does not spin (refer to belt replacement guide).

CAUTION! Do not operate without filter. Ensure all parts are completely dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. This product is covered by a limited warranty; see warranty card for details.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck power cord connection; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for blockages; clean filter.
Brush roll not spinningDebris/beltClear hair and debris from brush roll; inspect and replace belt if worn.
Vacuum overheatsClog/filterTurn off and unplug; clear clogs; clean filter; allow to cool 60 minutes.
Lift-Away pod not detachingRelease buttonPress release button firmly; ensure pod is aligned correctly.

Reset: Unplug vacuum for 60 minutes if overheated.

Service: 1-800-798-7398; sharkclean.com

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