Shark Navigator Lift-Away NV351WM2 Vacuum Cleaner Manual

The Shark Navigator Lift-Away NV351WM2 is a versatile upright vacuum cleaner featuring Lift-Away technology for portable cleaning, Anti-Allergen Complete Seal technology with a HEPA filter, a motorized brushroll for carpets, a large dust cup capacity, multiple cleaning modes (floor, above-floor, handheld), swivel steering for maneuverability, and various attachments for different surfaces. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Lift-Away Mode 8. Maintenance & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, motorized brushroll, dust cup with HEPA filter, hose, wand, and various attachments.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
Anti-Allergen Complete SealHEPA filter traps 99.9% of dust and allergens
Motorized BrushrollDeep cleans carpets and agitates debris
Swivel SteeringEnhanced maneuverability around furniture
Large Dust CupHolds more debris, fewer empties required
Cleaning ModesUpright, Lift-Away, and handheld modes
AttachmentsCrevice tool, dusting brush, pet multi-tool included
Power SwitchTurns vacuum on/off
Brushroll On/OffDisengages brushroll for hard floors
Height AdjustmentAdjusts for different carpet pile heights

Assembly & Setup

Unpack all parts and inspect contents. Assemble on a flat, stable surface.

  1. Attach the handle: Insert the handle into the main body until it clicks into place.
  2. Connect the hose: Attach the hose to the designated port on the vacuum body.
  3. Install the wand: Insert the wand into the hose cuff until secure.
  4. Attach floor nozzle: Connect the floor nozzle to the wand or directly to the hose for upright mode.
  5. Insert filters: Place the HEPA filter and pre-motor filter into their respective compartments.

WARNING! Ensure all parts are securely connected before use to prevent injury or damage.

First-Time Use

Plug into a standard 120V AC outlet; ensure all filters are installed.

  1. Select cleaning mode: Choose upright for floors or detach pod for Lift-Away mode.
  2. Adjust height: Set the floor nozzle height appropriate for your carpet or floor type.
  3. Turn on: Press the power switch; the brushroll will engage automatically for carpets.
  4. Begin cleaning: Push vacuum forward and back in slow, overlapping strokes.
  5. Empty dust cup: Press release button to remove and empty when full.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Main controls located on handle and body. Handle: Power switch, brushroll on/off button. Body: Lift-Away release button, dust cup release, height adjustment lever.

Settings: Height adjustment (low/medium/high pile carpet, hard floor). Brushroll on/off for hard floors or delicate rugs. Suction control via attachment selection.

LED indicators: Brushroll status, filter check alert. Use the hose handle controls for accessory tools.

Using Attachments

For above-floor cleaning: detach pod or use hose directly.

  1. Turn off vacuum before changing attachments.
  2. Select tool: Crevice tool for tight spaces; dusting brush for surfaces; pet tool for hair.
  3. Connect: Insert tool into end of wand or hose.
  4. Turn on and clean: Use handle controls for on/off and suction.

Tip: Clear hose of obstructions if suction seems weak.

Lift-Away Mode

Enables portable cleaning of stairs, furniture, and above-floor areas.

  1. Detach pod: Press the Lift-Away release button on the back of the vacuum.
  2. Lift away: Carry the pod by its handle; the hose remains connected.
  3. Clean: Use attachments or the floor nozzle in handheld mode.
  4. Reattach: Place pod back onto the main body until it clicks into place.

WARNING! Ensure pod is securely attached before returning to upright mode.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: After each use or when full; press release button.
  2. Clean filters: Rinse HEPA and pre-motor filters monthly with cold water; air dry 24 hours.
  3. Clear brushroll: Remove tangled hair and debris regularly; press release tabs to access.
  4. Check hose and attachments: Remove clogs with a long object.
  5. Inspect belt: Replace if worn or damaged (every 6-12 months).

CAUTION! Unplug vacuum before maintenance. Do not use filters until completely dry.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower source/switchCheck outlet; ensure power switch is on; inspect cord for damage.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, nozzle, and filters for blockages.
Brushroll not spinningObstruction/beltClear debris from brushroll; check and replace belt if necessary.
Vacuum overheatsClogged filters/full cupClean filters; empty dust cup; allow unit to cool for 60 minutes.
Unusual noiseForeign object in brushroll or hoseTurn off and unplug; inspect and remove obstruction.

Reset: Unplug for 60 minutes if unit overheats.

Service: 1-800-798-7398; sharkclean.com

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