Shark Navigator Lift-Away NV351 Vacuum Cleaner Manual

The Shark Navigator Lift-Away NV351 is a versatile upright vacuum cleaner featuring Lift-Away technology for portable above-floor cleaning, a HEPA filter, motorized brushroll for carpets, multiple suction settings, crevice tool, dusting brush, upholstery tool, and a large-capacity dust cup. Designed for 120V AC power. Below are key sections for safety, features, assembly, operation, maintenance, troubleshooting, and warranty information.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes 7. Maintenance & Care 8. Attachments Guide 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, motorized brushroll, HEPA filter, dust cup, hose, wand, and accessory tools.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
Motorized BrushrollDeep cleans carpets and agitates debris
HEPA FilterTraps 99.9% of dust and allergens
Large Dust CupEasy-empty, bagless design
Suction ControlAdjustable for different floor types
Crevice ToolFor tight spaces and edges
Dusting BrushFor delicate surfaces and dusting
Upholstery ToolFor furniture and stairs
Power Cord25-foot length for extended reach
Wand ReleaseQuick-release button for hose/wand detachment

Assembly & Setup

Unpack all parts and inspect contents. Assemble on a flat surface.

  1. Attach the handle: Insert handle into top of vacuum body until it clicks.
  2. Connect the hose: Attach hose to port on back of vacuum; ensure secure fit.
  3. Install the wand: Insert wand into hose end until it locks.
  4. Attach floor nozzle: Slide nozzle onto wand or vacuum base until it clicks.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers clear of moving parts.

First-Time Use

Before first use, ensure all parts are properly assembled.

  1. Check filter: Ensure HEPA filter is installed in filter compartment.
  2. Select floor setting: Use suction control dial on handle (Low for hard floors, High for carpets).
  3. Turn on: Press power foot pedal or switch on handle.
  4. Test Lift-Away: Press release button to detach pod for above-floor cleaning.
  5. Empty dust cup: Press release button to remove and empty cup after use.

CAUTION! Do not vacuum wet spills, large objects, or hot ashes.

Specifications

Controls and Settings

Main controls located on handle and base. Handle: Power switch, suction control dial. Base: Brushroll on/off switch, Lift-Away release button.

Suction Control: Dial on handle adjusts suction power (Low for hard floors, High for carpets). Brushroll Switch: Turns motorized brushroll on/off for carpets vs. bare floors. Lift-Away Release: Button on base detaches pod for portable cleaning. Dust Cup Release: Button on back of pod empties dust cup.

Cleaning Modes

Upright Mode: For floor cleaning with motorized brushroll. Lift-Away Mode: Detach pod for stairs, furniture, ceilings. Above-Floor Mode: Use hose with attachments for detailed cleaning.

  1. For carpets: Set suction to High, brushroll on.
  2. For hard floors: Set suction to Low, brushroll off.
  3. For stairs: Detach pod, use hose and upholstery tool.
  4. For edges: Use crevice tool attachment.

Tip: Empty dust cup when it reaches MAX line for optimal performance.

Maintenance & Care

Regular maintenance ensures peak performance.

  1. Empty dust cup: Press release button, empty contents into trash.
  2. Clean filters: Remove HEPA and foam filters; rinse under water monthly (air dry 24 hrs).
  3. Clear brushroll: Turn off and unplug; use scissors to cut away hair/wrap.
  4. Check hose/wand: Remove clogs with long object if suction is weak.
  5. Inspect power cord: Do not use if damaged.

WARNING! Always unplug before maintenance. Do not operate with wet filters.

Attachments Guide

Use attachments for specialized cleaning tasks.

AttachmentUseHow to Attach
Crevice ToolCorners, edges, tight spacesInsert into end of wand or hose
Dusting BrushBlinds, shelves, delicate surfacesInsert into end of wand or hose
Upholstery ToolFurniture, stairs, car seatsInsert into end of wand or hose

Note: Ensure attachments click securely into place.

Regulatory Information

FCC Part 15: Class B device; complies with interference limits. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. This product is covered by a 5-year limited warranty. Register your product online at sharkclean.com/register.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose/wand for clogs; clean filters.
Brushroll not spinningObstruction/switchTurn off and unplug; clear hair/debris from brushroll; ensure brushroll switch is on.
OverheatingClog/full filtersUnplug and let cool; clear clogs; clean filters; check for blockages.
Lift-Away not detachingRelease button stuckPress firmly; ensure vacuum is upright; check for debris around button.

Reset: Unplug for 60 minutes if motor overheats.

Service: 1-800-798-7398; sharkclean.com

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