Shark Navigator Lift-Away NV350 Series Vacuum Cleaner Manual

The Shark Navigator Lift-Away NV350 Series is a versatile upright vacuum cleaner featuring Lift-Away technology for portable cleaning, Anti-Allergen Complete Seal technology with a HEPA filter, a motorized brushroll for carpets, a wide upholstery tool, a crevice tool, and a dusting brush. It includes a detachable pod for above-floor cleaning, swivel steering for maneuverability, and multiple floor settings. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with handle, Detachable Lift-Away pod, Motorized floor nozzle, Hose with wand, Tool storage caddy, Power cord, and Accessory tools.

FeatureDescription
Lift-Away TechnologyDetach the pod for portable cleaning above floors
Anti-Allergen Complete SealHEPA filter captures 99.9% of dust and allergens
Motorized BrushrollDeep cleans carpets and agitates embedded dirt
Swivel SteeringProvides easy maneuverability around furniture
Floor Selector SwitchAdjusts for carpets or hard floors
Wide Upholstery ToolCleans furniture, stairs, and auto interiors
Crevice ToolReaches tight spaces and corners
Dusting BrushCleans delicate surfaces and dusts blinds
Tool Storage CaddyHolds attachments on the vacuum body
Power CordLong cord for extended reach without unplugging

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat surface.

  1. Attach the handle: Insert the handle into the main body until it clicks into place.
  2. Connect the hose: Attach the hose to the port on the front of the vacuum; ensure it is secure.
  3. Install the floor nozzle: Slide the motorized nozzle onto the bottom of the main body; listen for a click.
  4. Store accessories: Place the crevice tool, dusting brush, and upholstery tool in the storage caddy.
  5. Plug into a standard 120V AC outlet.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before first use, perform a quick check of all connections and settings.

  1. Check floor setting: Set the floor selector to CARPET for carpets or HARD FLOOR for hard surfaces.
  2. Test Lift-Away: Press the release button to detach the pod; reattach by aligning and pressing down.
  3. Empty dust cup: Ensure the dust cup is empty before starting.
  4. Power on: Press the power foot switch or handle button to start suction.
  5. Adjust suction: Use the suction control slider on the handle if needed.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.

Specifications

Controls and Settings

Main controls located on handle and body. Handle: Power button, Suction control slider. Body: Lift-Away release button, Floor selector switch, Brushroll on/off switch.

Indicator Lights: Filter check light (if equipped).

Floor Settings: CARPET (for carpets and rugs), HARD FLOOR (for wood, tile, laminate). Suction Control: Adjust for delicate rugs or high-pile carpets. Brushroll Control: Turn off for hard floors to prevent scattering debris.

Using Attachments

For above-floor cleaning, detach the Lift-Away pod.

  1. Detach pod: Press the release button and lift the pod away from the floor nozzle.
  2. Attach tools: Connect desired tool (upholstery, crevice, dusting brush) to the end of the hose or wand.
  3. Clean: Use the handheld pod to clean furniture, stairs, ceilings, and other above-floor areas.
  4. Reattach: Align the pod with the main body and press down until it clicks.

Tip: Store attachments in the caddy when not in use to keep them accessible.

Cleaning Modes

Two primary modes: Upright mode and Lift-Away handheld mode.

  1. Upright Mode: Use for floor cleaning. Ensure floor selector is set correctly.
  2. Lift-Away Mode: Detach pod for portable cleaning. Ideal for stairs, furniture, and cars.
  3. Brushroll On/Off: Turn off brushroll for hard floors to prevent debris scattering.
  4. Suction Adjustment: Use slider on handle to reduce suction for delicate area rugs.

WARNING! Do not use the vacuum to pick up sharp objects, coins, or large debris that could damage the brushroll or motor.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

  1. Empty dust cup: Press release button; empty when cup is full or after each use.
  2. Clean filters: Rinse HEPA filter and foam filter under cold water every 3 months; air dry completely for 24 hours before reinstalling.
  3. Check brushroll: Regularly remove hair and debris wrapped around the brushroll; cut with scissors if necessary.
  4. Inspect hose and attachments: Clear any clogs and wipe with a dry cloth.
  5. Store properly: Wind cord around cord hooks; store in a dry place.

CAUTION! Always unplug vacuum before performing maintenance. Do not use damaged filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup, clogged hose/filterEmpty dust cup; check hose and filters for blockages; clean filters.
Brushroll not spinningObstruction, belt damageUnplug and remove debris from brushroll; inspect and replace belt if worn.
Vacuum won't turn onPower cord, outlet issueCheck power cord connection; try a different outlet; ensure power switch is on.
Lift-Away pod not detachingRelease button stuckPress release button firmly; check for obstructions around pod connection.
Unusual noise/vibrationForeign object in brushroll or hoseUnplug and inspect brushroll, hose, and nozzle for obstructions.

Reset: Unplug for 60 seconds, then plug back in.

Service: 1-800-798-7398; www.sharkclean.com

Shark Navigator Lift-Away NV350 Series Vacuum Cleaner Manual © - All Rights Reserved 2025