Shark Navigator CU500 Vacuum Cleaner Manual

The Shark Navigator CU500 is an upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal, a HEPA filter, motorized brushroll, and multiple cleaning modes. It includes a crevice tool, dusting brush, and upholstery tool for versatile cleaning on carpets, hard floors, and above-floor surfaces. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes 7. Maintenance & Care 8. Filter System 9. Storage & Handling 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Lift-Away pod, motorized brushroll, HEPA filter, dust cup, hose with wand, crevice tool, dusting brush, upholstery tool.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
HEPA FilterCaptures 99.97% of particles down to 0.3 microns
Motorized BrushrollDeep cleans carpets and agitates debris
Dust Cup with Empty ButtonOne-touch emptying without touching dirt
Cleaning ModesCarpet, Hard Floor, and Bare Floor settings
Crevice ToolFor tight spaces and corners
Dusting BrushFor delicate surfaces and dusting
Upholstery ToolFor furniture and stairs
Power SwitchTurns vacuum on/off

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach handle: Insert handle into top of vacuum body until it clicks.
  2. Connect hose: Attach hose to front of vacuum; ensure secure connection.
  3. Install wand: Insert wand into hose end until it locks.
  4. Attach tools: Store tools on rear caddy or attach to wand as needed.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

  1. Check filters: Ensure HEPA and pre-motor filters are installed.
  2. Select floor setting: Use dial on vacuum for carpet or hard floor.
  3. Turn on: Press power switch; vacuum will start.
  4. Use Lift-Away: Press release button to detach pod for above-floor cleaning.
  5. Empty dust cup: Press empty button when full; dispose of debris.

CAUTION! Do not vacuum wet spills, large objects, or hot ashes.

Specifications

Controls and Settings

Power switch on body. Floor selector dial: CARPET, HARD FLOOR, BARE FLOOR. Brushroll on/off switch for delicate rugs. Lift-Away release button.

Indicators: Filter check light (red when filters need cleaning). Dust cup full indicator.

Settings: CARPET mode (brushroll on for deep cleaning). HARD FLOOR mode (brushroll on with reduced suction). BARE FLOOR mode (brushroll off for hard surfaces).

Cleaning Modes

Upright mode: For floors. Lift-Away mode: Detach pod for stairs, furniture, ceilings.

  1. Select floor type with dial.
  2. For above-floor cleaning, press release button to detach pod.
  3. Attach desired tool to wand or hose.
  4. Use suction control on handle if available.

Tip: For high-pile carpets, use CARPET setting; for hardwoods, use BARE FLOOR.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup after each use.
  2. Check brushroll for tangles; remove hair and debris monthly.
  3. Clean filters every 3 months or when indicator lights.
  4. Inspect hose for clogs; clear if suction reduces.
  5. Wipe exterior with dry cloth.

WARNING! Unplug before maintenance. Do not wash motorized parts.

Filter System

HEPA filter: Rinse every 3 months under cold water; air dry 24 hours. Pre-motor filters: Foam and felt; rinse monthly; air dry completely. Ensure filters are dry before reinserting.

Storage & Handling

Store in cool, dry place. Wrap cord around hooks. Attach tools to caddy. Ensure dust cup is empty.

CAUTION! Do not store with wet filters. Keep away from heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. Model CU500 conforms to UL standards.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and filters for blockages.
Brushroll not spinningTangled debris/switchTurn off, unplug, remove brushroll cover; clear debris; ensure brushroll switch is on.
Filter light onDirty filtersClean HEPA and pre-motor filters; air dry completely.
OverheatingClog/full dust cupTurn off, unplug, let cool; clear clogs; empty dust cup.

Reset: Unplug for 60 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com

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