The Shark Navigator CU500 is an upright vacuum cleaner featuring Lift-Away technology, Anti-Allergen Complete Seal, a HEPA filter, motorized brushroll, and multiple cleaning modes. It includes a crevice tool, dusting brush, and upholstery tool for versatile cleaning on carpets, hard floors, and above-floor surfaces. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Lift-Away pod, motorized brushroll, HEPA filter, dust cup, hose with wand, crevice tool, dusting brush, upholstery tool.
| Feature | Description |
|---|---|
| Lift-Away Technology | Detachable pod for portable above-floor cleaning |
| Anti-Allergen Complete Seal | Traps 99.9% of dust and allergens inside the vacuum |
| HEPA Filter | Captures 99.97% of particles down to 0.3 microns |
| Motorized Brushroll | Deep cleans carpets and agitates debris |
| Dust Cup with Empty Button | One-touch emptying without touching dirt |
| Cleaning Modes | Carpet, Hard Floor, and Bare Floor settings |
| Crevice Tool | For tight spaces and corners |
| Dusting Brush | For delicate surfaces and dusting |
| Upholstery Tool | For furniture and stairs |
| Power Switch | Turns vacuum on/off |
Unpack and inspect all parts. Assemble before first use.
WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.
Plug in vacuum; select appropriate cleaning mode.
CAUTION! Do not vacuum wet spills, large objects, or hot ashes.
Power switch on body. Floor selector dial: CARPET, HARD FLOOR, BARE FLOOR. Brushroll on/off switch for delicate rugs. Lift-Away release button.
Indicators: Filter check light (red when filters need cleaning). Dust cup full indicator.
Settings: CARPET mode (brushroll on for deep cleaning). HARD FLOOR mode (brushroll on with reduced suction). BARE FLOOR mode (brushroll off for hard surfaces).
Upright mode: For floors. Lift-Away mode: Detach pod for stairs, furniture, ceilings.
Tip: For high-pile carpets, use CARPET setting; for hardwoods, use BARE FLOOR.
Regular maintenance ensures optimal performance.
WARNING! Unplug before maintenance. Do not wash motorized parts.
HEPA filter: Rinse every 3 months under cold water; air dry 24 hours. Pre-motor filters: Foam and felt; rinse monthly; air dry completely. Ensure filters are dry before reinserting.
Store in cool, dry place. Wrap cord around hooks. Attach tools to caddy. Ensure dust cup is empty.
CAUTION! Do not store with wet filters. Keep away from heat sources.
FCC Part 15: Class B digital device; complies with interference limits. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. Model CU500 conforms to UL standards.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Vacuum won't turn on | Power cord/outlet | Check plug; try different outlet; ensure power switch is on. |
| Loss of suction | Full dust cup/clog | Empty dust cup; check hose, wand, and filters for blockages. |
| Brushroll not spinning | Tangled debris/switch | Turn off, unplug, remove brushroll cover; clear debris; ensure brushroll switch is on. |
| Filter light on | Dirty filters | Clean HEPA and pre-motor filters; air dry completely. |
| Overheating | Clog/full dust cup | Turn off, unplug, let cool; clear clogs; empty dust cup. |
Reset: Unplug for 60 minutes if overheating occurs.
Service: 1-800-798-7398; sharkclean.com