Shark MATRIX RV2400WS Series Vacuum Cleaner Manual

The Shark MATRIX RV2400WS Series is a versatile 2-in-1 cordless vacuum and mop system with Matrix Clean technology, offering simultaneous vacuuming and mopping, a self-cleaning brushroll, a DuoClean PowerFins floor nozzle, LED headlights, a 60-minute runtime, and a removable battery. It includes a self-cleaning base station, multiple accessories, and smart sensor technology for automatic surface detection. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Cordless vacuum body, Self-Cleaning Base Station, DuoClean PowerFins floor nozzle, Matrix Clean mop pads, Crevice tool, Dusting brush, Removable battery, Charging dock.

Installation & Setup

Unpack and inspect all contents. Place base station on a level, dry surface near a power outlet.

1. Assemble the vacuum: Attach the wand to the vacuum body until it clicks securely.
2. Install the floor nozzle: Connect the DuoClean PowerFins nozzle to the wand.
3. Set up the base station: Plug the power adapter into the base and a wall outlet. Ensure the base is on a flat, stable surface.
4. Charge the vacuum: Place the vacuum onto the charging dock on the base station. The battery indicator will light up.
5. Install accessories: Store the crevice tool and dusting brush in the base station slots.

WARNING! Ensure the vacuum is completely dry before charging. Do not use the base station in wet areas.

First-Time Use

Fully charge the vacuum before first use (approx. 4 hours).

1. Power on: Press the power button on the vacuum handle.
2. Select mode: Use the mode button to choose between Eco, Normal, and Max suction.
3. Attach mop pads (for hard floors): Slide the clean mop pad onto the Matrix Clean module and fill the water tank.
4. Begin cleaning: The vacuum will automatically detect surface type and adjust settings.
5. Return to base: After use, place the vacuum on the base station for automatic mop pad cleaning and battery charging.

CAUTION! Do not use the mop function on carpets or rugs. Empty the dust cup after each use.

Specifications

• Model: RV2400WS Series
• Type: Cordless 2-in-1 Vacuum and Mop
• Technology: Matrix Clean, Self-Cleaning Brushroll, Smart Sensors
• Suction Power: Adjustable (Eco, Normal, Max)
• Runtime: Up to 60 minutes (varies by mode)
• Battery: Removable Lithium-Ion
• Charging Time: Approximately 4 hours
• Dust Cup Capacity: 0.7 quarts
• Water Tank Capacity: 12 oz (for mopping)
• Included Accessories: Crevice tool, Dusting brush, Charging base
• Weight: 7.5 lbs

Controls and Settings

Main controls located on the vacuum handle and body.

Handle Controls: Power Button, Mode Button (Eco/Normal/Max), Release Button (for handheld conversion).

Base Station Indicators: Charging Status LED, Mop Pad Cleaning Status, Battery Level Indicator.

Settings: Suction Power (adjust via mode button), Smart Sensor (auto-on), Self-Clean Cycle (initiated on base), Battery Save Mode (Eco).

Using Accessories

Accessories stored on the base station for multi-surface cleaning.

1. Crevice Tool: For tight spaces, corners, and along edges.
2. Dusting Brush: For delicate surfaces, shelves, and upholstery.
3. Handheld Mode: Press the release button to detach the pod for above-floor cleaning.
4. Charging Dock: Ensures vacuum is always charged and mop pads are clean.

Tip: Always turn off the vacuum before changing accessories.

Cleaning Modes

Supports multiple cleaning modes for different surfaces.

1. Auto Mode: Smart sensors detect surface and adjust suction automatically.
2. Eco Mode: For light cleaning and extended battery life.
3. Normal Mode: For everyday cleaning on mixed surfaces.
4. Max Mode: For deep cleaning carpets and high-traffic areas.
5. Matrix Clean Mode: For simultaneous vacuuming and mopping on hard floors (requires water tank and mop pad).
6. Self-Clean Cycle: Activated when vacuum is placed on base station; cleans and dries mop pads automatically.

WARNING! Do not use the mop function on electrical appliances or outlets. Keep the water tank away from heat sources.

Maintenance & Care

Regular maintenance ensures optimal performance.

1. Empty Dust Cup: Press the release button and empty after each use.
2. Clean Filters: Rinse the pre-motor and post-motor filters monthly with cold water; air dry completely for 24 hours before reinserting.
3. Check Brushroll: Remove debris and hair from the brushroll regularly.
4. Clean Mop Pads & Tank: Rinse mop pads and water tank after use; allow to dry.
5. Base Station Care: Wipe the charging contacts and base tray with a dry cloth.
6. Battery Care: Store in a cool, dry place; use only Shark-approved batteries.

CAUTION! Do not use the vacuum without filters installed. Never immerse the vacuum body, battery, or base station in water.

Regulatory Information

FCC Part 15 Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that it does not cause harmful interference. Copyright © SharkNinja Operating LLC. All rights reserved. SHARK and MATRIX are registered trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Reset: Remove battery for 60 seconds, then reinsert.

Service: 1-800-798-7398; sharkclean.com