The Shark Matrix RV2300S is a powerful robotic vacuum cleaner with Matrix Grid Navigation, self-emptying base, home mapping, multi-surface cleaning (carpet, hardwood, tile), allergen capture seal, Wi-Fi connectivity, voice control compatibility, and smart sensor technology. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Robotic vacuum unit, Self-Empty Base, Charging Dock, Side Brushes, Filter, Remote Control, Power Adapter.
| Feature | Description |
|---|---|
| Matrix Grid Navigation | Creates systematic cleaning grid for complete coverage |
| Self-Empty Base | Automatically empties dustbin into base for up to 30 days |
| Home Mapping | Creates smart map of your home for customized cleaning |
| Multi-Surface Cleaning | Automatically adjusts between carpets and hard floors |
| Allergen Capture Seal | Traps 99.7% of dust and allergens inside the base |
| Wi-Fi Connectivity | Connects to SharkClean app for remote control |
| Voice Control | Works with Alexa and Google Assistant |
| Smart Sensors | Detects and avoids obstacles, stairs, and furniture |
| Recharge & Resume | Returns to dock to recharge, then resumes cleaning |
| Spot Cleaning | Intensive cleaning of concentrated areas |
Unpack and inspect all components. Place base on level surface.
WARNING! Keep base away from stairs and heat sources. Ensure charging area is clear of obstacles.
Power on vacuum; follow setup prompts.
CAUTION! Clear floor of small objects, cables, and loose rugs before first run.
Access controls via physical buttons, remote, or app.
Robot Buttons: CLEAN (start/pause), SPOT (spot clean), HOME (return to dock), POWER (on/off).
Remote: Directional arrows, CLEAN, SPOT, HOME, SCHEDULE, SUCTION (power adjustment).
App Controls: Start/stop cleaning, schedule, select rooms, set no-go zones, view cleaning history, adjust suction, firmware updates.
Settings: Cleaning modes (Auto, Room, Zone), suction power (Eco, Normal, Max), scheduling (daily, weekly), notifications (bin full, error alerts).
Connect to SharkClean app for full functionality.
Tip: Ensure robot is near router during setup. 5GHz networks are not supported.
Multiple cleaning modes for customized cleaning.
WARNING! Pick up large debris, cords, and fragile items before cleaning.
Regular maintenance ensures optimal performance.
| Component | Maintenance Frequency | Procedure |
|---|---|---|
| Brush Roll | Every week | Remove and clear hair/wrap; check for damage |
| Side Brushes | Monthly | Remove, clean, replace if worn |
| Filter | Every month | Tap out dust; wash with cold water every 3 months |
| Sensors | Weekly | Wipe with dry cloth |
| Wheels | Monthly | Remove debris from axles |
| Dustbin | After each run | Empty and rinse if needed |
| Base | When full | Empty dust bag; replace every 30 days |
CAUTION! Unplug base before maintenance. Do not wash electronic parts. Allow filter to dry 24 hours before reuse.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. Battery must be recycled or disposed of separately from household waste.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Robot not starting | Low battery/not docked | Place on charger; ensure contacts are clean. |
| Poor navigation | Dirty sensors/bright light | Clean sensors; avoid direct sunlight on sensors. |
| Not connecting to Wi-Fi | Wrong network/password | Use 2.4GHz network; check password; restart router. |
| Suction power low | Clogged filter/full bin | Clean filter; empty dustbin and base. |
| Not returning to base | Obstructed path/base moved | Clear path; ensure base is in original mapped location. |
| Error beeps/lights | Brush stuck/wheel issue | Check for obstructions; clear brush roll and wheels. |
| App not updating | Internet/software issue | Restart app and phone; check for app updates. |
Reset: Hold CLEAN and SPOT for 10 seconds to factory reset (erases maps).
Service: 1-800-798-7398; sharkclean.com/support