Shark Matrix RV2300AE Vacuum Cleaner Manual

The Shark Matrix RV2300AE is a versatile robot vacuum and mop combo with Matrix Clean navigation, Home Mapping, self-emptying base, Sonic Mopping, and compatibility with the SharkClean app. It features smart sensors, multi-surface brushes, a high-efficiency filter, and voice control via Alexa or Google Assistant. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unpacking & Setup 3. First-Time Use 4. Specifications 5. Controls and Indicators 6. Using the SharkClean App 7. Cleaning Modes & Scheduling 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Robot vacuum, Self-Empty Base, Charging Dock, Side Brushes, Multi-Surface Brushroll, Mopping Pad, High-Efficiency Filter, Remote Control.

Feature	Description
Matrix Clean Navigation	Uses grid-based cleaning for complete coverage
Home Mapping	Creates and saves smart maps of your home
Self-Empty Base	Holds up to 30 days of dust and debris
Sonic Mopping	Scrubs floors at 100 scrubs per minute
SharkClean App	Control cleaning, set schedules, view history
Voice Control	Works with Alexa and Google Assistant
Multi-Surface Brushroll	Cleans carpets and hard floors
Cliff Sensors	Prevents falls from stairs and ledges
Recharge & Resume	Automatically returns to dock and resumes cleaning
Spot Clean	Intensively cleans a concentrated area

Unpacking & Setup

Unpack all components and inspect for damage. Place on a flat, stable surface.

Install the Self-Empty Base: Place against a wall, ensure 3 feet of clearance on each side and 5 feet in front.
Charge the Robot: Place robot on charging contacts on the base. Initial charge takes about 6 hours.
Install Side Brushes: Snap into place on the bottom of the robot.
Prepare Mopping Pad: Attach to the mopping plate and fill water tank if using mopping function.
Connect Power: Plug the base into a standard 120V AC outlet.

WARNING! Keep hair, loose clothing, fingers, and feet away from brushroll and side brushes during operation.

First-Time Use

Power on the robot; follow setup prompts in the app or using the physical buttons.

Initial Charge: Ensure robot is fully charged before first cleaning cycle.
Clear the Area: Pick up loose cords, small objects, and clutter from floors.
Create a Home Map: Start a cleaning cycle with the robot to allow it to map your home.
Set Up App: Download SharkClean app, create account, and connect to your Wi-Fi network.
Configure Preferences: Set cleaning preferences, no-go zones, and schedules in the app.

CAUTION! Do not use on wet surfaces or outdoors. Not for use on stairs.

Specifications

Model: Shark Matrix RV2300AE.
Type: Robot Vacuum and Mop Combo.
Navigation: Matrix Clean with Smart Sensors.
Dustbin Capacity (Robot): 0.2 gallons.
Base Capacity: Holds up to 30 days of debris.
Battery: Lithium-ion, rechargeable.
Run Time: Up to 120 minutes per charge.
Charging Time: Approximately 6 hours.
Noise Level: Less than 65 dB.
Compatibility: 2.4 GHz Wi-Fi network required for app features.
Power Source: 120V AC, 60Hz.

Controls and Indicators

Access controls via physical buttons on the robot, remote control, or SharkClean app. Robot Top: POWER/CLEAN button, SPOT CLEAN button, DOCK button, Wi-Fi indicator light, Battery indicator.

Remote: POWER, DOCK, SPOT, ROOM SELECT, Increase/Decrease Suction, Schedule.

App Controls: Start/Pause, Select Mode (Eco, Normal, Max), Set Schedules, View Cleaning History, Create No-Go Zones, Manage Maps. Indicator Lights: Solid blue (charging/fully charged), Flashing blue (cleaning/error), Solid red (error requiring attention).

Using the SharkClean App

Control your vacuum, customize cleaning, and monitor status remotely.

Download & Install: Search "SharkClean" in Apple App Store or Google Play Store.
Create Account: Register with email address.
Connect to Robot: Follow in-app instructions to connect robot to your home Wi-Fi.
Features: Start/stop cleaning, select rooms, set cleaning modes, view cleaning history, set schedules, create virtual boundaries.
Voice Control Setup: Link your Shark account to Alexa or Google Home for voice commands.

Tip: Ensure your robot and phone are on the same 2.4 GHz Wi-Fi network during setup.

Cleaning Modes & Scheduling

Supports multiple cleaning modes for customized floor care.

Auto Mode: Robot intelligently cleans entire mapped area using Matrix Clean navigation.
Room Select: Clean specific rooms via the app or remote.
Spot Clean: Robot spirals outward to clean a 3-foot diameter area.
Eco/Normal/Max Suction: Adjust suction power for different surfaces or noise preference.
Mopping Mode: Attach mopping pad and fill tank for Sonic Mopping on hard floors.
Scheduling: Set daily or weekly cleaning schedules in the app.
Recharge & Resume: If battery runs low, robot returns to dock, recharges, and resumes cleaning where it left off.

WARNING! Remove mopping pad before vacuuming carpets. Do not use mopping function on rugs or carpets.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

Component	Maintenance Frequency	Procedure
Robot Dustbin	After every cleaning cycle	Empty debris into trash. Rinse with water if needed; dry completely.
Filter	Every month	Remove and tap to clean. Rinse every 3 months; air dry for 24+ hours.
Brushroll	Every week	Remove and clear hair/wrap. Check for wear.
Side Brushes	Every month	Remove and clean. Replace if bent or damaged.
Sensors & Charging Contacts	Every week	Wipe with a dry, soft cloth.
Mopping Pad & Tank	After each use	Rinse pad and tank. Allow to air dry completely.
Self-Empty Base	Every 30 days (or when full)	Empty dust cup into trash. Wipe interior with dry cloth.

CAUTION! Unplug base before performing any maintenance. Do not use robot or base with wet parts. All parts must be completely dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Complies with Canadian standards. Copyright © SharkNinja Operating LLC. Shark and Matrix are registered trademarks. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Robot won't start	Low battery/not docked	Place on charger; ensure charging contacts are clean.
Robot gets stuck frequently	Cluttered area/sensor blocked	Clear floor of cords and small objects; clean cliff sensors.
Poor suction or cleaning	Full dustbin/blockage	Empty dustbin; check brushroll and air path for clogs.
Robot not returning to dock	Obstacles/dock placement	Ensure clear path to dock; reposition dock with required clearance.
App connection failed	Wi-Fi issues	Restart robot and router; ensure 2.4 GHz network; re-run setup.
Error light flashing	Brushroll stuck/wheel issue	Turn off robot, clear obstruction from brushroll or wheels.
Self-Empty Base not emptying	Full dust cup/clog	Empty base dust cup; check hose for blockage.

Reset: Hold CLEAN and DOCK buttons on robot for 10 seconds to reset Wi-Fi settings.

Service: 1-800-798-7398; sharkclean.com