Shark MATRIX RV2300 Series Vacuum Cleaner Manual

The Shark MATRIX RV2300 Series is a versatile robot vacuum and mop combo with Matrix™ Grid Navigation, Home Mapping, self-emptying base, Sonic Mopping, and compatibility with the SharkClean® app. It features a HEPA filtration system, multi-surface brushes, and voice control via Alexa or Google Assistant. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using the SharkClean App 7. Cleaning Modes & Scheduling 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Robot vacuum, Self-Empty Base, Charging Dock, Mopping Pad, Side Brushes, Filter, Remote Control.

FeatureDescription
Matrix™ Grid NavigationCreates a grid to clean in straight lines for complete coverage
Self-Empty BaseHolds up to 60 days of dirt; empties robot dustbin automatically
Sonic MoppingScrubs floors at 100 scrubs per minute
Home MappingCreates a map of your home for room-specific cleaning
HEPA FiltrationCaptures 99.97% of dust and allergens
Voice ControlWorks with Alexa and Google Assistant
SharkClean® AppSchedule cleanings, select rooms, view cleaning history
Multi-Surface BrushesAdjusts to carpets and hard floors
Boundary StripsVirtual barriers to restrict cleaning areas
Recharge & ResumeReturns to dock to recharge, then resumes cleaning

Installation & Setup

Unpack and inspect contents. Place base on level surface.

  1. Charge the robot: Connect base power cord, place robot on dock until fully charged.
  2. Install side brushes: Snap onto bottom of robot.
  3. Prepare mopping pad: Attach pad and fill water tank for mopping mode.
  4. Clear area: Remove loose cords, small objects from floor.
  5. Download app: Install SharkClean app from iOS App Store or Google Play.

WARNING! Keep base away from stairs and heated surfaces. Ensure charging contacts are clean.

First-Time Use

Power on robot; follow app prompts.

  1. Initial mapping: Robot will explore home to create map; allow 60-90 minutes.
  2. Name rooms: In app, label rooms for targeted cleaning.
  3. Set no-go zones: Use app to draw boundaries where robot should not clean.
  4. Select mode: Choose vacuum only, mop only, or vacuum & mop.
  5. Schedule: Set daily or weekly cleaning schedule in app.

CAUTION! Do not pick up robot during mapping. Ensure water tank is securely attached for mopping.

Specifications

Controls and Settings

Robot Buttons: POWER, SPOT CLEAN, DOCK, CLEAN. Remote: POWER, MODE, DOCK, SPOT, ROOM SELECT.

App Controls: Start/Pause, Mode selection, Room selection, Schedule, Map editing, History.

Cleaning Modes: AUTO (smart cleaning), ROOM (specific room), SPOT (focused area), ECO (quiet), MAX (deep clean). Mopping Settings: Water flow control (Low/Med/High). Voice Commands: "Alexa, ask Shark to start cleaning." Maintenance Alerts: Filter change, brush cleaning, empty base.

Using the SharkClean App

Connect robot to Wi-Fi via app.

  1. Create account: Register with email.
  2. Add device: Scan QR code on robot or base.
  3. Map management: View, edit, or save multiple maps.
  4. Room division: Split or merge rooms on map.
  5. Schedule: Set time, frequency, and cleaning mode.
  6. History: View past cleaning sessions and duration.

Tip: Ensure robot is on dock during initial Wi-Fi setup.

Cleaning Modes & Scheduling

Supports automated and manual cleaning.

  1. Start cleaning: Press CLEAN on robot or app.
  2. Select rooms: In app, choose specific rooms to clean.
  3. Spot clean: Press SPOT for 2m x 2m concentrated area.
  4. Mopping: Attach pad, fill tank, select mop mode in app.
  5. Schedule: Set daily schedule for unattended cleaning.
  6. Recharge & resume: Enabled by default for large areas.
  7. Boundary strips: Place physical strips to block areas.
  8. Voice control: Use commands with Alexa/Google Assistant.

WARNING! Do not use mop function on carpets. Remove mopping pad for vacuum-only jobs.

Maintenance & Care

Regular maintenance ensures optimal performance.

CAUTION! Unplug base before maintenance. Do not use damaged brushes or filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Complies with Canadian standards. Copyright © SharkNinja Operating LLC. Shark, Matrix, and SharkClean are trademarks of SharkNinja. For support, visit sharkclean.com/support or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Robot not startingLow battery/obstructionPlace on dock to charge; clear obstacles from path.
Not connecting to appWi-Fi issuesEnsure 2.4GHz network; restart robot and router; reinstall app.
Poor navigationDirty sensors/dark roomClean sensors; ensure adequate lighting.
Weak suctionFull dustbin/clogEmpty dustbin; check for blockages in air path.
Base not emptying robotFull base bag/faultReplace base bag; ensure robot is properly seated on dock.
Mopping not workingEmpty tank/clogFill water tank; clean mopping pad and nozzle.
Error beepsBrush tangled/wheel stuckClear brush; check wheels for debris.

Reset: Hold DOCK and SPOT buttons for 10 seconds to reset robot.

Service: 1-800-798-7398; sharkclean.com/support

Shark MATRIX RV2300 Series Vacuum Cleaner Manual © - All Rights Reserved 2025