The Shark MATRIX RV2300 Series is a versatile robot vacuum and mop combo with Matrix™ Grid Navigation, Home Mapping, self-emptying base, Sonic Mopping, and compatibility with the SharkClean® app. It features a HEPA filtration system, multi-surface brushes, and voice control via Alexa or Google Assistant. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Robot vacuum, Self-Empty Base, Charging Dock, Mopping Pad, Side Brushes, Filter, Remote Control.
| Feature | Description |
|---|---|
| Matrix™ Grid Navigation | Creates a grid to clean in straight lines for complete coverage |
| Self-Empty Base | Holds up to 60 days of dirt; empties robot dustbin automatically |
| Sonic Mopping | Scrubs floors at 100 scrubs per minute |
| Home Mapping | Creates a map of your home for room-specific cleaning |
| HEPA Filtration | Captures 99.97% of dust and allergens |
| Voice Control | Works with Alexa and Google Assistant |
| SharkClean® App | Schedule cleanings, select rooms, view cleaning history |
| Multi-Surface Brushes | Adjusts to carpets and hard floors |
| Boundary Strips | Virtual barriers to restrict cleaning areas |
| Recharge & Resume | Returns to dock to recharge, then resumes cleaning |
Unpack and inspect contents. Place base on level surface.
WARNING! Keep base away from stairs and heated surfaces. Ensure charging contacts are clean.
Power on robot; follow app prompts.
CAUTION! Do not pick up robot during mapping. Ensure water tank is securely attached for mopping.
Robot Buttons: POWER, SPOT CLEAN, DOCK, CLEAN. Remote: POWER, MODE, DOCK, SPOT, ROOM SELECT.
App Controls: Start/Pause, Mode selection, Room selection, Schedule, Map editing, History.
Cleaning Modes: AUTO (smart cleaning), ROOM (specific room), SPOT (focused area), ECO (quiet), MAX (deep clean). Mopping Settings: Water flow control (Low/Med/High). Voice Commands: "Alexa, ask Shark to start cleaning." Maintenance Alerts: Filter change, brush cleaning, empty base.
Connect robot to Wi-Fi via app.
Tip: Ensure robot is on dock during initial Wi-Fi setup.
Supports automated and manual cleaning.
WARNING! Do not use mop function on carpets. Remove mopping pad for vacuum-only jobs.
Regular maintenance ensures optimal performance.
CAUTION! Unplug base before maintenance. Do not use damaged brushes or filters.
FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Complies with Canadian standards. Copyright © SharkNinja Operating LLC. Shark, Matrix, and SharkClean are trademarks of SharkNinja. For support, visit sharkclean.com/support or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Robot not starting | Low battery/obstruction | Place on dock to charge; clear obstacles from path. |
| Not connecting to app | Wi-Fi issues | Ensure 2.4GHz network; restart robot and router; reinstall app. |
| Poor navigation | Dirty sensors/dark room | Clean sensors; ensure adequate lighting. |
| Weak suction | Full dustbin/clog | Empty dustbin; check for blockages in air path. |
| Base not emptying robot | Full base bag/fault | Replace base bag; ensure robot is properly seated on dock. |
| Mopping not working | Empty tank/clog | Fill water tank; clean mopping pad and nozzle. |
| Error beeps | Brush tangled/wheel stuck | Clear brush; check wheels for debris. |
Reset: Hold DOCK and SPOT buttons for 10 seconds to reset robot.
Service: 1-800-798-7398; sharkclean.com/support