Shark MATRIX ROBOT Vacuum Cleaner Manual

The Shark MATRIX ROBOT is an advanced robotic vacuum cleaner with Matrix Clean navigation, self-emptying base, home mapping, multi-surface cleaning, Wi-Fi connectivity, voice control compatibility, and smart sensor technology. It features a high-efficiency filter, dual brushrolls, and a rechargeable battery. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unpacking and Setup 3. First-Time Configuration 4. Specifications 5. Controls and Functions 6. Using the Shark App 7. Cleaning Modes and Scheduling 8. Maintenance and Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Robot vacuum, Self-Empty Base, Charging Dock, Remote Control, High-Efficiency Filter, Side Brushes, Dual Brushroll System.

Feature	Description
Matrix Clean Navigation	Advanced grid-based cleaning pattern for complete coverage
Self-Empty Base	Automatically empties robot dustbin into base for up to 30 days
Home Mapping	Creates smart map of your home for room-specific cleaning
Wi-Fi Connectivity	Connects to Shark app for remote control and scheduling
Voice Control	Works with Amazon Alexa and Google Assistant
Multi-Surface Cleaning	Automatically adjusts between carpets and hard floors
Dual Brushroll System	Deep cleans carpets and hard floors simultaneously
Smart Sensors	Detects and avoids obstacles, stairs, and furniture
Recharge & Resume	Returns to dock to recharge, then resumes cleaning
High-Efficiency Filter	Captures 99% of dust and allergens

Unpacking and Setup

Unpack and inspect all components. Place on level surface.

Remove all packaging materials from robot and base.
Place charging dock against wall with at least 3 feet clearance on each side.
Plug self-empty base into wall outlet (120V AC).
Install side brushes onto robot vacuum.
Charge robot fully before first use (approx. 4 hours).

WARNING! Keep away from stairs and ledges. Ensure charging contacts are clean and dry.

First-Time Configuration

Power on robot; follow setup prompts.

Download Shark app from App Store or Google Play.
Create account and add device using QR code on robot.
Connect to Wi-Fi network (2.4GHz required).
Run initial mapping: Press CLEAN button or use app to start first cleaning cycle.
Name rooms in app after mapping completes.
Set up no-go zones and cleaning preferences.

CAUTION! Clear floor of small objects, cords, and clutter before first run.

Specifications

Model: Shark MATRIX ROBOT with Self-Empty Base.
Navigation: Matrix Clean with Smart Sensor technology.
Battery: Lithium-ion, up to 120 minutes runtime.
Dustbin Capacity: Robot: 0.5L; Base: 1.5L.
Filter: High-Efficiency, washable.
Connectivity: Wi-Fi 2.4GHz, Bluetooth.
Voice Control: Amazon Alexa, Google Assistant.
Cleaning Modes: Auto, Eco, Max, Spot, Room Select.
Power Source: 120V AC, 60Hz.
Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Functions

Robot Controls: CLEAN button, SPOT CLEAN, DOCK, Wi-Fi indicator. Remote Control: POWER, CLEAN, DOCK, SPOT, ECO/Max toggle.

App Controls: Start/Stop, Schedule, Room Select, Cleaning History, Error Notifications.

Cleaning Modes: Auto (smart cleaning), Eco (quiet, extended runtime), Max (deep clean), Spot (focused area), Room Select (clean specific rooms). Settings: Map Management, No-Go Zones, Cleaning Preferences, Voice Assistant Setup, Notifications.

Using the Shark App

Connect robot to app for full functionality.

Open Shark app and log in.
Tap "+" to add new device.
Scan QR code on robot or select model manually.
Follow in-app instructions to connect to Wi-Fi.
Access features: Schedule cleanings, view cleaning history, adjust settings.
Create custom cleaning routines for different days/times.

Tip: Ensure robot is near router during setup. Use 2.4GHz network only.

Cleaning Modes and Scheduling

Multiple cleaning options for different needs.

Auto Clean: Default mode; robot cleans entire mapped area.
Room Select: Choose specific rooms to clean via app.
Spot Clean: Concentrates on 3x3 foot area.
Eco Mode: Quieter operation with extended battery life.
Max Mode: Maximum suction for deep cleaning.
Scheduling: Set daily/weekly cleaning schedules in app.
Quick Clean: 20-minute focused cleaning session.

WARNING! Remove fragile items from floor. Keep pets away during cleaning cycles.

Maintenance and Care

Regular maintenance ensures optimal performance.

Empty dustbin: After each cleaning or when full indicator lights.
Clean filter: Remove and tap gently monthly; wash every 3 months.
Clean brushrolls: Remove hair and debris weekly.
Clean sensors: Wipe with dry cloth monthly.
Clean charging contacts: Wipe with dry cloth as needed.
Replace parts: Side brushes every 6-12 months; filter annually.

CAUTION! Unplug base before maintenance. Do not use water on electronic components.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com or contact 1-800-798-7398. Wi-Fi module complies with FCC RF exposure limits.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Robot won't start	Low battery/obstruction	Charge fully; clear debris from wheels and brushes.
Not connecting to app	Wi-Fi issues	Ensure 2.4GHz network; restart robot and router.
Poor navigation	Dirty sensors	Clean all sensors with dry cloth; clear floor clutter.
Weak suction	Full dustbin/clog	Empty dustbin; check for blockages in airflow path.
Not returning to dock	Obstacles/low battery	Clear path to dock; ensure dock is powered.
Error sounds/lights	Various issues	Consult app for specific error code; reset robot.

Reset: Hold DOCK and CLEAN buttons for 10 seconds to factory reset.

Service: 1-800-798-7398; sharkclean.com