Shark Matrix Plus 2600WD Series Vacuum Cleaner Manual

The Shark Matrix Plus 2600WD Series is a high-performance, cordless, self-emptying vacuum cleaner featuring Matrix Clean technology with dual brushrolls, a self-cleaning brushroll, smart sensor navigation, a self-emptying base that holds up to 60 days of dirt, HEPA filtration, and multiple cleaning modes. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unpacking & Initial Setup 3. Charging & Power 4. Specifications 5. Controls and Indicators 6. Cleaning Modes & Accessories 7. Using the Self-Emptying Base 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Vacuum main unit, Self-Emptying Base, Charging Dock, Dual Brushrolls (front and rear), Crevice Tool, Upholstery Tool, Dusting Brush, and Owner's Guide.

FeatureDescription
Matrix Clean TechnologyDual brushrolls capture debris from all sides
Self-Cleaning BrushrollAutomatically removes hair wrap during emptying
Smart Sensor NavigationDetects and avoids obstacles and stairs
Self-Emptying BaseHolds up to 60 days of dirt; empties vacuum automatically
HEPA Filtration SystemCaptures 99.97% of dust and allergens
Multiple Cleaning ModesEco, Normal, Max for different surfaces
LED HeadlightsIlluminates dark areas under furniture
Battery IndicatorShows remaining runtime on display
Voice PromptsGuides through setup and alerts for issues
Wi-Fi ConnectivityConnects to SharkClean app for scheduling

Unpacking & Initial Setup

Unpack and inspect all contents. Place base on a level surface.

  1. Assemble the vacuum: Attach the handle to the main body until it clicks.
  2. Install brushrolls: Ensure they are properly seated and free of obstructions.
  3. Position the Self-Emptying Base: Place against a wall, with at least 2 feet of clearance on each side and 3 feet in front.
  4. Connect the base: Plug the power adapter into the base and a wall outlet.
  5. Install the dust bag: Open the base compartment and insert the disposable bag.

WARNING! Keep fingers and loose clothing away from brushrolls during operation. Ensure the area is clear of small objects that could be ingested.

Charging & Power

The vacuum charges on the Self-Emptying Base or with the included charging dock.

  1. Initial charge: Place the vacuum on the base. The indicator will pulse during charging.
  2. Full charge time: Approximately 4 hours for a full charge from empty.
  3. Battery runtime: Up to 60 minutes in Eco mode, 40 minutes in Normal, 20 minutes in Max.
  4. Battery care: For best performance, store the vacuum on the charging base when not in use.

CAUTION! Use only the provided power adapter. Do not expose the battery to extreme temperatures.

Specifications

Controls and Indicators

Main vacuum controls: POWER button, MODE selector (Eco/Normal/Max), and RESET button.

Display Indicators: Battery level (5 bars), Wi-Fi status, Brushroll alert, Dustbin full alert, Error codes.

Self-Emptying Base Indicators: Power (solid blue), Charging (pulsing blue), Bag full (red), Error (flashing red).

Voice Prompts: Indicate startup, mode changes, emptying cycle, errors, and low battery.

Cleaning Modes & Accessories

Select mode based on floor type and cleaning need.

  1. Eco Mode: For light cleaning and extended runtime on hard floors.
  2. Normal Mode: Balanced cleaning for carpets and hard floors.
  3. Max Mode: Maximum suction for deep cleaning carpets and rugs.
  4. Accessories: Attach crevice tool, upholstery tool, or dusting brush for above-floor cleaning.
  5. Handheld Mode: Detach the pod for portable cleaning.

Tip: Use Eco mode for daily cleaning to preserve battery life.

Using the Self-Emptying Base

The base automatically empties the vacuum's dustbin after each cleaning session.

  1. Ensure the base is powered on and has a dust bag installed.
  2. After cleaning, dock the vacuum on the base. The emptying cycle will start automatically.
  3. The cycle lasts about 30 seconds. Do not interrupt during emptying.
  4. When the bag is full, the base indicator will turn red. Replace the bag.
  5. To manually trigger emptying, press the EMPTY button on the base.

WARNING! Do not open the base compartment during the emptying cycle. Keep children and pets away.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty Dustbin: If not using self-emptying base, press release to empty after each use.
  2. Clean Brushrolls: Remove hair and debris weekly. Use scissors if necessary.
  3. Wash Filters: Rinse the HEPA and pre-motor filters every 3 months. Air dry completely for 24 hours before reinstalling.
  4. Check for Blockages: Inspect hose, wand, and airpaths if suction decreases.
  5. Clean Sensors: Wipe navigation and cliff sensors with a dry cloth.
  6. Replace Dust Bag: When base indicator is red, dispose of bag and insert a new one.

CAUTION! Always unplug the base before maintenance. Do not use the vacuum without filters installed.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2024 SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com or contact 1-800-798-7398. This product contains a lithium-ion battery; follow local regulations for disposal.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery depletedPlace on charger for at least 30 minutes; ensure base is powered.
Reduced suctionFull dustbin, clog, or dirty filterEmpty dustbin; check for blockages; clean or replace filters.
Brushroll not spinningHair wrap or obstructionTurn off and remove debris from brushrolls.
Self-Emptying Base not workingBag full, vacuum not docked properlyReplace dust bag; ensure vacuum is seated correctly on base.
Vacuum gets stuck frequentlySensor dirty or high-pile rugClean sensors with dry cloth; use in Normal or Max mode on rugs.
Error code on displayVarious internal issuesRefer to manual error code chart; reset vacuum; contact support if persists.

Reset: Hold POWER and MODE buttons for 10 seconds to reset vacuum.

Service: 1-800-798-7398; sharkclean.com

Shark Matrix Plus 2600WD Series Vacuum Cleaner Manual © - All Rights Reserved 2025