Shark MATRIX PLUS 2-in-1 Vacuum Cleaner Manual

The Shark MATRIX PLUS is a versatile 2-in-1 vacuum cleaner featuring a cordless, bagless design with a self-cleaning brushroll, DuoClean PowerFins technology, Matrix Clean navigation, LED headlights, and a detachable pod for handheld cleaning. It includes multiple accessories for floors, carpets, and above-floor cleaning. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unpacking & Setup 3. First-Time Use 4. Specifications 5. Controls and Indicators 6. Cleaning Modes 7. Maintenance & Care 8. Accessories 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum unit with DuoClean PowerFins brushroll, LED headlights, detachable handheld pod, charging dock, crevice tool, dusting brush, and multi-surface pet tool.

Feature	Description
DuoClean PowerFins	Dual brushrolls for carpets and hard floors
Matrix Clean Navigation	Multi-directional cleaning pattern
Self-Cleaning Brushroll	Reduces hair wrap automatically
LED Headlights	Illuminates dark areas under furniture
Detachable Handheld Pod	Converts to portable vacuum for above-floor cleaning
Bagless Dust Cup	Easy-empty container with anti-allergen seal
Charging Dock	Stores and charges vacuum upright
Power Button	Turns vacuum on/off
Mode Selector	Switches between Eco and Max suction modes
Battery Indicator	LED display shows remaining runtime

Unpacking & Setup

Unpack and inspect all contents. Assemble components.

Charge the vacuum: Place on charging dock until battery is fully charged (approx. 4 hours).
Attach accessories: Connect desired tool to handheld pod or main unit.
Install dust cup: Ensure it clicks securely into place.
Test operation: Press power button to ensure vacuum turns on.

WARNING! Keep fingers, hair, and loose clothing away from brushroll during operation. Do not use with damaged cord or plug.

First-Time Use

Fully charge before first use. Select appropriate cleaning mode.

Select floor type: Use hard floor setting for tiles/wood; carpet setting for rugs.
Choose suction mode: Eco for longer runtime; Max for deep cleaning.
Begin cleaning: Push vacuum forward; Matrix Clean guides movement.
Empty dust cup: Press release button and empty when full.

CAUTION! Do not vacuum wet spills, large objects, or hot ashes. Avoid vacuuming delicate fabrics.

Specifications

Type: Cordless, bagless 2-in-1 vacuum.
Battery: Rechargeable lithium-ion (up to 60 minutes runtime).
Suction Modes: Eco and Max.
Brushroll: Self-cleaning DuoClean PowerFins.
Dust Cup Capacity: 0.7 quarts.
Accessories: Crevice tool, dusting brush, pet multi-tool.
Charging Time: Approximately 4 hours.
Weight: 8.6 lbs (main unit).
Warranty: 5-year limited warranty.

Controls and Indicators

Power Button: On/off. Mode Button: Toggles between Eco and Max. Battery Indicator: LED shows charge level (green=high, yellow=medium, red=low).

Handheld Pod: Detaches with release button; includes power trigger. Charging Dock: LED indicates charging status (red=charging, green=fully charged).

Settings: Brushroll on/off for delicate rugs; headlights auto-on in dark areas. Maintenance Indicators: Check filter light alerts when filter needs cleaning.

Cleaning Modes

Hard Floor Mode: Brushroll spins slower to prevent scattering debris. Carpet Mode: Increases brushroll speed for deep cleaning. Above-Floor Cleaning: Use handheld pod with attachments.

Attach tool: Click accessory into handheld pod.
Detach pod: Press release button on main unit.
Clean upholstery, stairs, or ceilings using appropriate tool.
Reattach pod: Align and click back into main unit.

Tip: Use crevice tool for tight spaces; dusting brush for shelves.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: After each use; press release to remove.
Clean filters: Rinse foam and felt filters monthly; air dry 24 hours.
Clear brushroll: Remove debris wrapped around brushroll.
Check for blockages: Inspect hose and air pathways if suction reduces.
Store properly: Place on charging dock in dry area.

WARNING! Unplug before maintenance. Do not use without filters installed.

Accessories

Included accessories: Crevice tool (for tight spaces), dusting brush (for surfaces), pet multi-tool (for hair). Optional accessories: Available at sharkclean.com.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2023 SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. Battery must be recycled or disposed of separately from household waste.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Battery depleted	Charge on dock for 4 hours; ensure dock is plugged in.
Reduced suction	Full dust cup or clog	Empty dust cup; check hose and brushroll for blockages.
Brushroll not spinning	Hair/debris wrap	Turn off and clear brushroll; ensure it rotates freely.
Battery drains quickly	Max mode overuse	Use Eco mode for routine cleaning; replace battery if old.
Handheld pod not detaching	Release button stuck	Press firmly; check for debris around release mechanism.

Reset: Turn off, remove battery for 30 seconds, reinsert.

Service: 1-800-798-7398; sharkclean.com