Shark MATRIX 2-in1 RV2400WD Series Vacuum Cleaner Manual

The Shark MATRIX 2-in1 RV2400WD Series is a versatile cordless vacuum cleaner featuring a detachable, rechargeable pod for handheld cleaning, DuoClean PowerFins technology for deep carpet cleaning and debris pickup on hard floors, Matrix Clean mode for concentrated spot cleaning, LED headlights, a large dust cup with self-cleaning brushroll, and a flexible wand. It includes a charging dock, various attachments, and is powered by a Lithium-Ion battery. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Main vacuum unit with DuoClean PowerFins brushroll, Detachable handheld pod, Flexible wand, Charging dock, LED headlights, Dust cup with self-cleaning mechanism, and various attachments.

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat, stable surface.

1. Attach the wand: Insert the flexible wand into the main vacuum body until it clicks.
2. Attach the floor nozzle: Connect the DuoClean PowerFins nozzle to the end of the wand.
3. Install the charging dock: Place on a level surface near an outlet; plug the power adapter into the dock and the wall.
4. Charge the vacuum: Place the main unit onto the charging dock; ensure contacts align. The indicator light will illuminate.

WARNING! Keep hair, loose clothing, fingers, and feet away from openings and moving parts. Do not use if assembled incorrectly.

First-Time Use

Fully charge the vacuum before first use.

1. Power on: Press the POWER button on the main unit or handheld pod.
2. Select mode: Press POWER to cycle through cleaning modes (Eco, Normal, Max).
3. Begin cleaning: Push the vacuum forward on floors. The brushroll will engage automatically.
4. Detach for handheld use: Press the RELEASE button to separate the pod; attach desired tool (crevice tool, dusting brush, etc.).
5. Empty dust cup: Press the dust cup release button and empty contents into trash.

CAUTION! Do not vacuum large, hard, or sharp objects. Do not use on wet surfaces.

Specifications

• Model Series: RV2400WD.
• Type: Cordless, stick & handheld 2-in-1 vacuum.
• Technology: DuoClean PowerFins, Matrix Clean mode.
• Battery: Rechargeable Lithium-Ion.
• Run Time: Up to 60 minutes (varies by mode).
• Charging Time: Approximately 4 hours for full charge.
• Dust Cup Capacity: 0.7 quarts.
• Attachments: Crevice tool, dusting brush, pet multi-tool, upholstery tool.
• Power Source: 120V AC, 60Hz charging adapter.
• Filtration: Washable foam and felt filter.

Controls and Modes

Main controls located on the handle and pod. Handle: POWER button, RELEASE button. Pod: POWER button, mode indicator lights.

Cleaning Modes: Eco (extended run time), Normal (balanced cleaning), Max (maximum suction for tough messes).

Matrix Clean Mode: Engages concentrated suction in a focused area; activate by holding the floor nozzle over a spot and pressing the mode button twice.

LED Indicators: Battery status (green=charged, red=low, flashing=charging).

Using Attachments

Attach tools to the handheld pod or flexible wand for above-floor cleaning.

1. Ensure the vacuum is off.
2. Press the RELEASE button to detach the pod from the main unit.
3. Select the desired attachment (crevice tool, dusting brush, etc.) and press it onto the pod's nozzle until it clicks.
4. Turn on the pod and clean surfaces like upholstery, stairs, ceilings, or inside vehicles.

Tip: Use the dusting brush for delicate surfaces and the crevice tool for tight spaces.

Cleaning Modes & Techniques

Optimize cleaning for different surfaces.

1. Hard Floors: Use Normal mode; the soft brushroll will pick up fine debris.
2. Carpets: Use Normal or Max mode; the PowerFins brushroll will dig deep into carpet fibers.
3. Area Rugs: Use Normal mode; ensure rug edges are flat to avoid suction loss.
4. Spot Cleaning (Matrix Mode): Hover over a concentrated mess, activate Matrix mode for intensified suction.
5. Above-Floor: Detach pod with appropriate attachment; use Eco or Normal mode to conserve battery.

WARNING! Do not run over power cords or loose objects. Turn off before changing attachments.

Maintenance & Care

Regular maintenance ensures optimal performance.

1. Empty dust cup after each use or when full.
2. Clean filters monthly: Remove foam and felt filters; rinse with water only; air dry completely for 24 hours before reinstalling.
3. Clear brushroll: Regularly check and remove any wrapped hair or debris from the brushroll. The self-cleaning feature reduces but may not eliminate all wraps.
4. Inspect for blockages: Check wand, hose, and nozzle if suction decreases.
5. Wipe exterior: Use a dry cloth to clean the vacuum body.

CAUTION! Do not use the vacuum without filters installed. Ensure all parts are completely dry before reassembly.

Battery & Charging

The Lithium-Ion battery is not user-replaceable.

1. Charging: Place vacuum on dock; ensure contacts connect. Indicator light will glow red while charging, green when full.
2. Run Time: Approximately 60 minutes in Eco, 30 minutes in Normal, 15 minutes in Max mode (estimates).
3. Battery Care: For storage, charge fully and store in a cool, dry place. Use the vacuum regularly for best battery health.
4. Low Battery: Indicator flashes red; place on charger. The vacuum will automatically shut off if battery is depleted.

WARNING! Use only the provided charging dock and adapter. Do not attempt to disassemble the battery.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. Battery disposal: Dispose of the vacuum/battery according to local regulations—do not incinerate. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Reset: For electronic issues, remove from charger, hold POWER button for 10 seconds, then place back on charger.

Service: 1-800-798-7398; sharkclean.com