Shark MATRIX 2-in-1 ROBOT RV2400WD Series Vacuum Cleaner Manual

The Shark MATRIX 2-in-1 ROBOT RV2400WD Series is an advanced robotic vacuum and mop system featuring Matrix Clean navigation, home mapping, self-emptying base, dual brushrolls, Sonic Mopping technology, voice control compatibility, and smart home integration. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Configuration 4. Specifications 5. Controls and Settings 6. Using the Shark App 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Robot vacuum with mopping module, Self-Empty Base, Dual Brushroll System, HEPA Filter, Charging Dock, Remote Control, and Boundary Strips.

Feature	Description
Matrix Clean Navigation	Uses grid pattern for complete floor coverage
Self-Empty Base	Automatically empties robot dustbin into base canister
2-in-1 Vacuum & Mop	Vacuums and mops simultaneously
Sonic Mopping Technology	Vibrates mop pad at high speed for deep cleaning
Home Mapping	Creates smart map of your home for room-specific cleaning
Voice Control	Works with Alexa and Google Assistant
Dual Brushroll System	Captures debris on all floor types
Boundary Strips	Create no-go zones for robot
HEPA Filtration	Traps 99.9% of dust and allergens
Recharge & Resume	Automatically returns to dock and resumes cleaning

Installation & Setup

Unpack and inspect all components. Place base on level surface.

Charge the robot: Place robot on charging dock until fully charged (approx. 4 hours).
Install side brushes: Attach side brushes by pressing until they click into place.
Prepare self-empty base: Remove packaging, place base against wall with 3 feet clearance on each side.
Install app: Download SharkClean app from App Store or Google Play.
Connect to Wi-Fi: Follow app instructions to connect robot to your home network.

WARNING! Keep robot away from stairs and elevated surfaces. Ensure charging contacts are clean and dry.

First-Time Configuration

Power on robot; follow app setup instructions.

Create home map: Allow robot to complete initial mapping run of entire home.
Name rooms: Use app to label rooms on your smart map.
Set cleaning preferences: Adjust suction power and mopping settings per room.
Schedule cleaning: Set daily or weekly cleaning schedules in app.
Set up voice control: Link with Alexa or Google Assistant in app settings.

CAUTION! Remove small objects, cords, and fragile items from floor before first mapping run.

Specifications

Model: RV2400WD Series
Navigation: Matrix Clean with LiDAR sensor
Dustbin Capacity: Robot: 0.5L, Base: 30-day capacity
Battery: Lithium-ion, up to 120 minutes runtime
Suction Power: Adjustable (Eco, Normal, Max)
Mopping System: Sonic vibration, 3000 vibrations per minute
Filtration: HEPA filter with anti-allergen seal
Connectivity: Wi-Fi 2.4GHz, Bluetooth
Voice Control: Amazon Alexa, Google Assistant
Dimensions: Robot: 13.8" diameter x 3.9" height
Weight: 8.8 lbs

Controls and Settings

Access controls via physical buttons, app, or voice commands. Robot Buttons: CLEAN, HOME, SPOT CLEAN, Wi-Fi.

App Controls: Start/Stop, Room Select, Suction Settings, Mopping Settings, Schedule, Map Management.

Cleaning Modes: AUTO (whole home), ROOM (specific rooms), SPOT (2x2 ft area), ZONE (custom rectangle). Suction Settings: ECO (quiet), NORMAL (balanced), MAX (deep clean). Mopping Settings: OFF, LIGHT, NORMAL, INTENSE. Smart Features: Recharge & Resume, No-Go Zones, Carpet Detection, Multi-Floor Mapping.

Using the Shark App

SharkClean app provides full control and monitoring.

Dashboard: View cleaning history, battery status, and maintenance alerts.
Smart Map: Edit rooms, create no-go zones, set cleaning order.
Scheduling: Set daily or weekly cleaning schedules for specific rooms.
Notifications: Receive alerts when bin is full or error occurs.
Settings: Adjust robot name, sound volume, cleaning preferences.

Tip: Keep app updated for latest features and improvements.

Cleaning Modes

Multiple cleaning modes for different needs.

Auto Mode: Cleans entire mapped area using Matrix Clean pattern.
Room Select: Clean specific rooms in any order via app.
Spot Clean: Intensive 2x2 foot cleaning for concentrated messes.
Zone Clean: Draw custom rectangle in app for targeted cleaning.
Mopping Only: For hard floors when vacuuming isn't needed.
Manual Control: Drive robot manually via app for spot cleaning.

WARNING! Do not use mopping function on carpets or rugs. Remove mop pad before vacuuming carpets.

Maintenance & Care

Regular maintenance ensures optimal performance.

Component	Frequency	Procedure
Dustbin	After each cleaning	Empty robot dustbin; check base canister monthly
Filter	Every 3 months	Tap clean; replace every 12 months
Brushrolls	Weekly	Remove and clear hair/debris
Side Brushes	Monthly	Check for damage; replace if worn
Sensors	Weekly	Wipe with dry cloth
Charging Contacts	Monthly	Clean with dry cloth
Wheels	Monthly	Remove debris from wheel axles
Mopping Module	After each use	Rinse pad; clean water tank

CAUTION! Unplug base before maintenance. Do not use water on electronic components.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC Rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. ICES-003 Compliance: Class B digital apparatus. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-888-228-5535.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Robot won't start	Low battery/not docked	Ensure robot is on charger; wait for full charge
Poor navigation	Dirty sensors/obstacles	Clean sensors; remove floor obstacles; clear clutter
Lost connection to app	Wi-Fi issues	Check 2.4GHz network; restart robot and router
Weak suction	Full dustbin/clog	Empty dustbin; check for clogs in air path
Not returning to base	Blocked path/base moved	Clear path to base; ensure base is in original location
Error sounds/lights	Various issues	Check app for error code; consult troubleshooting guide
Brushroll not spinning	Tangled debris	Remove brushroll and clear obstructions
Not mopping properly	Dry pad/empty tank	Wet mop pad; fill water tank; check mop installation

Reset: Press and hold CLEAN + HOME buttons for 10 seconds to factory reset.

Service: 1-888-228-5535; sharkclean.com/support