Shark IZ380UK Vacuum Cleaner Manual

The Shark IZ380UK is a cordless, bagless, upright vacuum cleaner featuring DuoClean PowerFins technology, Anti-Hair Wrap brushroll, LED headlights, a detachable pod for handheld cleaning, multiple cleaning modes, a large dust cup, and a wall-mounted charging dock. It is designed for versatile cleaning on carpets and hard floors. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Modes 6. Attachments & Accessories 7. Cleaning Operation 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motorized floor nozzle, Detachable handheld pod, Wall-mounted charging dock, LED headlights, Dust cup with empty button, Power button, Mode selector.

FeatureDescription
DuoClean PowerFinsCombined brushrolls for carpets and hard floors
Anti-Hair Wrap brushrollDesigned to resist hair tangles
LED headlightsIlluminates dark areas under furniture
Detachable podConverts to a handheld vacuum for above-floor cleaning
Cleaning modesEco, Normal, and Max for runtime/suction control
Large dust cupEasy-empty, bagless design
Wall-mounted dockFor storage and charging
Battery indicatorLED lights show remaining charge
Washable filtersPre-motor and post-motor filters for maintained suction
Wand release buttonFor quick detachment of the handheld pod

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach the wand: Insert the wand into the main body until it clicks.
  2. Attach the floor nozzle: Connect the floor nozzle to the wand until secure.
  3. Install the wall dock: Mount the charging dock on a wall using provided screws and anchors.
  4. Charge the vacuum: Place the vacuum onto the dock; ensure charging indicator lights.

WARNING! Ensure the vacuum is fully charged before first use. Keep the charging area dry and well-ventilated.

First-Time Use

Fully charge the vacuum (approx. 4 hours).

  1. Power on: Press the POWER button on the handle.
  2. Select mode: Use the MODE button to cycle through Eco, Normal, and Max.
  3. Begin cleaning: Push the vacuum forward and back on floors.
  4. Empty dust cup: Press the empty release button over a bin when full.

CAUTION! Do not use on wet surfaces. Keep hair, loose clothing, and fingers away from brushroll.

Specifications

Controls and Modes

Main controls located on the handle. Power Button: Turns vacuum on/off. Mode Button: Cycles through Eco (longest runtime), Normal (balanced), Max (maximum suction). Battery Indicator: LEDs show charge level (4 = full, 1 = low). Wand Release Button: Detaches handheld pod. Dust Cup Release: Button to empty contents.

Cleaning Modes: Use Eco for light cleaning and extended runtime. Use Normal for everyday cleaning. Use Max for deep cleaning carpets or high-pile rugs.

Attachments & Accessories

For above-floor cleaning, detach the handheld pod.

  1. Press the wand release button to detach the pod.
  2. Attach desired tool: Crevice tool for tight spaces, dusting brush for surfaces, upholstery tool for furniture.
  3. Reattach to wand when finished.

Tip: Store attachments on the wall dock if compatible.

Cleaning Operation

For optimal performance on different surfaces.

  1. Carpets: Use Normal or Max mode. Make slow, overlapping passes.
  2. Hard floors: Use Eco or Normal mode. Ensure brushroll is engaged.
  3. Above-floor: Detach pod and use appropriate attachment.
  4. Emptying dust cup: Hold over bin, press release button, tap to clear debris.
  5. Cleaning filters: Remove and rinse filters every month (see Maintenance).

WARNING! Do not vacuum large, hard objects (coins, paperclips) which may damage the brushroll or motor.

Maintenance & Care

Regular maintenance ensures peak performance.

  1. Empty dust cup after each use.
  2. Clean filters monthly: Remove pre-motor and post-motor filters, rinse with cold water, air dry for 24 hours before reinstalling.
  3. Check brushroll for obstructions: Turn off and unplug, remove debris wrapped around brushroll.
  4. Clean sensors and charging contacts on dock with a dry cloth.

CAUTION! Do not use the vacuum without filters installed. Ensure all parts are completely dry before reassembly.

Regulatory Information

This appliance complies with relevant UK and EU safety standards. Waste electrical products should not be disposed of with household waste. Please recycle according to local regulations. For support, visit www.sharkclean.co.uk or contact customer service at 0800 862 0453. Shark and DuoClean are trademarks of SharkNinja Operating LLC.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery depletedPlace on charging dock; ensure dock is powered.
Reduced suctionFull dust cup or clogged filtersEmpty dust cup; check and clean filters; clear hose blockages.
Brushroll not spinningObstruction or tangled debrisTurn off, unplug, and remove debris from brushroll.
Battery not chargingPoor contact or faulty outletClean charging contacts; try different power outlet; ensure dock LED is on.
Vacuum shuts off during useOverheating or battery protectionAllow to cool for 45 minutes; check for blockages in nozzle or hose.

Reset: Remove battery for 1 minute, then reinstall.

Service: 0800 862 0453; www.sharkclean.co.uk

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