Shark IW3612EU Vacuum Cleaner Manual

The Shark IW3612EU is a versatile cordless vacuum cleaner designed for whole-home cleaning. It features a lightweight, stick-style design with a removable pod for handheld use, powerful suction with multiple power modes, a HEPA filtration system, a motorized brush roll for carpets and hard floors, a large dust cup capacity, LED headlights, and a wall-mounted docking station for charging and storage. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Main vacuum body with motor, Removable handheld pod, Motorized floor nozzle, Wall-mounted docking station, Charger, Crevice tool, Dusting brush, Upholstery tool.

Assembly & Installation

Unpack and inspect all contents. Assemble the vacuum for first use.

1. Charge the battery: Place the vacuum onto the wall dock and plug the charger into a standard outlet. Charge fully before first use (approx. 4 hours).
2. Attach the floor nozzle: Align the nozzle with the main body and push until it clicks into place.
3. Mount the docking station: Use included screws to securely mount the dock to a wall near an outlet, at a convenient height.
4. Install attachments: Store crevice tool, dusting brush, and upholstery tool on the dock or main body clips.

WARNING! Ensure the wall dock is securely mounted to prevent the vacuum from falling. Do not use a damaged charger.

First-Time Setup

After assembly, prepare the vacuum for operation.

1. Fully charge the battery until the indicator shows a solid light.
2. Perform a test run: Press the power button to ensure the motor and brush roll engage.
3. Check suction: Place your hand over the floor nozzle to feel suction in each power mode (Eco, Normal, Boost).
4. Familiarize yourself with the handheld pod release button and dust cup emptying mechanism.

CAUTION! Do not vacuum large, hard, or sharp objects which could damage the brush roll or motor.

Specifications

• Model: Shark IW3612EU
• Type: Cordless Stick Vacuum with Handheld Pod
• Power Source: Rechargeable Lithium-Ion Battery
• Run Time: Up to 40 minutes (Eco), 25 minutes (Normal), 10 minutes (Boost)
• Charge Time: Approximately 4 hours
• Dust Cup Capacity: 0.7 Liters
• Filtration: HEPA + Washable Foam Filter
• Weight: 3.2 kg (Main unit)
• Noise Level: < 78 dB
• Input Voltage: 100-240V AC, 50/60Hz

Controls and Settings

Main controls are located on the handle and body of the vacuum.

Handle Controls: Power Button (press to turn on/off, cycle through modes), Handheld Release Button, Battery Indicator LEDs.

Settings & Modes: Power Mode (Eco for long runtime on hard floors, Normal for everyday cleaning, Boost for maximum suction on carpets). Brush Roll On/Off Switch (located on floor nozzle for hard floor protection).

Indicators: Battery LED (shows charge level and alerts when charging is needed). Brush Roll Indicator (flashes if a blockage occurs).

Using Attachments

For above-floor cleaning, detach the handheld pod and connect tools.

1. Remove the pod: Press the release button on the main body and lift the pod away.
2. Attach a tool: Press the crevice tool, dusting brush, or upholstery tool onto the pod's nozzle until it clicks.
3. Select power mode: Use Eco for delicate surfaces, Boost for stubborn dirt.
4. Clean: Use the tool on furniture, stairs, ceilings, car interiors, and other tight spaces.

Tip: The dusting brush is ideal for blinds, lampshades, and electronics. The crevice tool is perfect for corners and edges.

Cleaning Modes & Surfaces

Optimize cleaning for different floor types and messes.

1. Hard Floors (Tile, Wood, Laminate): Use Eco or Normal mode. Ensure the brush roll is ON for debris pickup, or turn it OFF for fine dust.
2. Carpets & Rugs: Use Normal or Boost mode. The motorized brush roll will agitate fibers to lift embedded dirt.
3. High-Pile Carpets/Rugs: Use Boost mode. Make slow, overlapping passes.
4. Quick Pickups: Use the handheld pod with appropriate attachment for spills, crumbs, or pet hair on furniture.

WARNING! Do not vacuum wet spills, liquids, or burning materials (ashes, cigarettes). Always turn off the brush roll on delicate rugs.

Maintenance & Care

Regular maintenance ensures peak performance and longevity.

1. Empty Dust Cup: Press the release button and hold over a trash bin. Empty after every use or when full.
2. Clean Filters: Rinse the pre-motor foam filter and HEPA filter with cold water every month. Air dry completely for 24 hours before reinstalling.
3. Clear Brush Roll: Regularly remove hair and fibers wrapped around the brush roll. Use the included cleaning tool to cut and remove debris.
4. Check for Blockages: Inspect the floor nozzle, wand, and dust cup inlet if suction power decreases.
5. Battery Care: Store and charge the vacuum on its dock. For long storage, charge the battery to 50% and store in a cool, dry place.

CAUTION! Never use the vacuum without all filters installed and completely dry. Do not immerse any part of the vacuum in water.

Regulatory Information

This device complies with relevant EU directives. The crossed-out wheelie bin symbol indicates separate collection is required for electrical waste. For disposal, contact your local waste authority. Copyright © SharkNinja Operating LLC. Shark is a registered trademark. For support in the EU, visit www.sharkclean.eu or contact your local Shark customer service center.

Troubleshooting

Reset: For electronic issues, remove from dock, hold power button for 10 seconds, then place back on dock.

Service: For EU support, visit www.sharkclean.eu. Do not attempt to disassemble the unit beyond user maintenance described in this manual.