Shark IQRobot Self-Empty XL AV1002AE Series Vacuum Cleaner Manual

The Shark IQRobot Self-Empty XL AV1002AE Series is a smart robotic vacuum cleaner featuring self-emptying technology, powerful suction with HyperForce™, intelligent navigation with IQ Navigation™, compatibility with the SharkClean® app, voice control via Alexa or Google Assistant, multi-surface cleaning, a high-capacity self-empty base, allergen lock dust bag, and boundary strips for no-go zones. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. What's Included 3. Setup & Installation 4. Specifications 5. Controls and Indicators 6. Using the SharkClean App 7. Cleaning Modes & Scheduling 8. Self-Empty Base Operation 9. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Robot vacuum, Self-Empty Base, Power cord, Boundary strips, Allergen lock dust bag, Charging dock, Side brushes, Filter.

FeatureDescription
Self-Empty BaseAutomatically empties robot's dustbin into a sealed bag
HyperForce™ SuctionPowerful suction for deep cleaning on carpets and hard floors
IQ Navigation™Intelligent sensor-based mapping and navigation
SharkClean® AppControl, schedule, and monitor cleaning from your smartphone
Voice ControlWorks with Amazon Alexa and Google Assistant
Multi-Surface CleaningAutomatically adjusts suction for carpets and hard floors
Allergen Lock Dust BagSeals in 99% of dust and allergens for up to 60 days
Boundary StripsCreate no-go zones to keep robot out of specific areas
Recharge & ResumeAutomatically returns to base to recharge, then resumes cleaning
Dual Side BrushesReach corners and edges for comprehensive cleaning

What's Included

Unpack and verify all components are present.

  1. Shark IQRobot vacuum (model AV1002AE)
  2. Self-Empty Base Station
  3. AC power adapter for base
  4. Boundary strips (2)
  5. Allergen lock dust bag (pre-installed)
  6. Extra side brushes (2)
  7. High-efficiency filter
  8. Cleaning tool
  9. User manual and quick start guide

WARNING! Inspect for damage before use. Keep plastic bags away from children to avoid suffocation.

Setup & Installation

Prepare the robot and base for first use.

  1. Charge the robot: Place robot on charging dock at base. Ensure power indicator lights up.
  2. Install the Self-Empty Base: Place on a level surface against a wall, with at least 3 feet clearance on each side and 5 feet in front.
  3. Connect power: Plug base power cord into outlet.
  4. Install boundary strips: Place adhesive strips to block off areas you want the robot to avoid.
  5. Download the app: Install SharkClean app from App Store or Google Play.
  6. Pair the robot: Follow in-app instructions to connect robot to your Wi-Fi network.

CAUTION! Ensure base is on a flat, stable surface. Do not place in damp areas.

Specifications

Controls and Indicators

Robot Top Buttons: CLEAN (start/pause), DOCK (return to base), SPOT (clean a focused area), Wi-Fi (connection status).

LED Indicators: Power (blue), Error (red), Battery (flashing when low), Wi-Fi (blue when connected).

Self-Empty Base Indicators: Power (solid white), Bag Full (red), Error (flashing red).

App Controls: Start/Stop, Schedule, Select Rooms, View Cleaning History, Set No-Go Zones, Suction Power (Eco, Normal, Max).

Using the SharkClean App

Control your robot remotely via smartphone.

  1. Create an account: Open app and sign up.
  2. Add a robot: Tap "+" and follow prompts to connect to Wi-Fi.
  3. Map your home: Let robot perform an initial whole-home clean to create a map.
  4. Customize cleaning: Select specific rooms, set cleaning modes, or draw no-go zones on the map.
  5. Set schedules: Program daily or weekly cleanings.
  6. Monitor status: View cleaning history, battery level, and error alerts.

Tip: Ensure robot is on and Wi-Fi LED is blinking during setup.

Cleaning Modes & Scheduling

Multiple modes for different cleaning needs.

  1. Whole-Home Clean: Robot cleans entire mapped area.
  2. Room Select: Choose specific rooms via app.
  3. Spot Clean: Concentrated cleaning in a 3x3 foot area.
  4. Eco Mode: Quieter operation with reduced suction.
  5. Max Mode: Maximum suction for deep cleaning.
  6. Schedule: Set daily or weekly cleanings in app.
  7. Recharge & Resume: Enabled by default; robot returns to base if battery low, then resumes.

WARNING! Clear floor of small objects, cords, and loose rugs before cleaning.

Self-Empty Base Operation

The base automatically empties the robot's dustbin.

  1. When robot docks after cleaning, base activates and empties debris into sealed bag.
  2. Bag full indicator lights red when replacement needed.
  3. To replace bag: Open base door, remove full bag, insert new one, close door.
  4. Base holds up to 60 days of debris (based on average use).

CAUTION! Always turn off base before replacing bag. Dispose of bag according to local regulations.

Maintenance & Care

Regular maintenance ensures optimal performance.

ComponentFrequencyAction
Dustbin (Robot)After each cleaningEmpty and rinse with water (air dry completely)
FilterEvery monthTap to remove dust; rinse every 3 months (air dry 24 hrs)
Side BrushesEvery 6 monthsCheck for wear; replace if damaged
Main BrushEvery 3 monthsRemove and clear hair/debris
Sensors & Charging ContactsWeeklyWipe with dry cloth
Allergen Lock Bag (Base)When indicator lightsReplace with Shark brand bag
WheelsMonthlyCheck for obstructions

CAUTION! Unplug base before maintenance. Do not use robot with wet components.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC Rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. ICES-003 Compliance: Class B digital apparatus. Copyright © SharkNinja Operating LLC. Shark, HyperForce, IQ Navigation, and SharkClean are trademarks of SharkNinja. For support, visit sharkclean.com or contact 1-888-228-5531.

Troubleshooting

SymptomPossible CauseCorrective Action
Robot won't startLow battery/not dockedPlace on charger; ensure contacts are clean; wait for full charge.
Robot not connecting to appWi-Fi issuesEnsure 2.4 GHz network; restart robot and router; re-pair in app.
Poor navigation/gets stuckCluttered floor/sensor dirtyClear floor obstacles; clean sensors with dry cloth; use boundary strips.
Self-Empty base not workingBag full/blockageReplace bag; check for debris in hose; restart base.
Red error light on robotBrush blocked/wheel stuckTurn off robot; clear main brush and wheels; restart.
Suction power seems weakFull dustbin/clogged filterEmpty dustbin; clean filter; check for blockages in air path.
Robot doesn't return to baseObstructed path/base movedEnsure clear path to base; place base in open area; reposition if moved.

Reset: Hold CLEAN and DOCK buttons for 10 seconds to reset robot.

Support: 1-888-228-5531; sharkclean.com/support

Shark IQRobot Self-Empty XL AV1002AE Series Vacuum Cleaner Manual © - All Rights Reserved 2025