Shark IQ ROBOT AV970 Series Vacuum Cleaner Manual

The Shark IQ ROBOT AV970 Series is a self-emptying robot vacuum with Wi-Fi connectivity, smart home integration, IQ Navigation, and a self-cleaning brushroll. It features a Clean Base that holds up to 30 days of dirt and debris, voice control compatibility, room mapping, and recharge & resume functionality. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unpacking & Setup 3. First-Time Use 4. Specifications 5. Controls and Indicators 6. App Setup & Connectivity 7. Cleaning Modes & Scheduling 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Robot vacuum, Clean Base self-emptying dock, charging station, side brushes, filter, remote control (if included), and power adapter.

Feature	Description
Self-Empty Base	Automatically empties robot dustbin into sealed bag for up to 30 days
IQ Navigation	Laser-based mapping for efficient room coverage and no-go zones
Wi-Fi Connectivity	Connects to SharkClean app for control and scheduling
Voice Control	Works with Amazon Alexa and Google Assistant
Recharge & Resume	Automatically returns to dock to recharge, then resumes cleaning
Self-Cleaning Brushroll	Anti-hair wrap technology prevents tangles
Dual Side Brushes	Sweeps debris into cleaning path
High-Efficiency Filter	Traps 99% of dust and allergens
Clean Base Indicator	LED lights show status and bag fullness
Physical Buttons	Power, Spot Clean, Dock, and Wi-Fi reset on robot

Unpacking & Setup

Unpack and inspect all contents. Place Clean Base on a level surface against a wall.

Remove protective films and tapes from robot and accessories.
Install side brushes by pressing onto the pins under the robot.
Place Clean Base in an open area with at least 3 feet clearance on each side and 5 feet in front.
Plug Clean Base into a wall outlet. Ensure power switch on the base is ON.
Charge the robot fully before first use (approx. 4-6 hours).

WARNING! Keep robot and base away from stairs, heaters, and direct sunlight. Do not place on uneven surfaces.

First-Time Use

Fully charge robot, then perform initial setup.

Power on robot using the physical button or app.
Connect to Wi-Fi via SharkClean app (see App Setup section).
Allow robot to map your home by starting a whole-home cleaning cycle.
Set up no-go zones or selective room cleaning in the app after mapping is complete.
Insert bag into Clean Base if not pre-installed.

CAUTION! Clear floor of small objects, cords, and loose rugs before first run to avoid obstacles.

Specifications

Model: AV970 Series
Battery Type: Lithium-ion
Run Time: Up to 90 minutes per charge
Dustbin Capacity: 0.2 quarts (robot), 1.2 gallons (Clean Base bag)
Noise Level: Approx. 65 dB (robot), 75 dB (Clean Base emptying)
Connectivity: 2.4 GHz Wi-Fi only
Compatibility: iOS 11+ and Android 7+
Power Source: 120V AC, 60Hz
Weight: 7.5 lbs (robot), 12 lbs (Clean Base)

Controls and Indicators

Robot Top: POWER (clean), SPOT CLEAN (spot clean 3 ft area), DOCK (return to base), Wi-Fi (reset connection). Clean Base: Power switch, bag full indicator (red LED), status lights.

App Controls: Start/stop, schedule, select rooms, set no-go zones, view cleaning history, adjust suction power. Voice: "Alexa, ask Shark to start cleaning."

Suction Modes: Eco (quiet), Normal (balanced), Max (deep clean). Indicators: Blue (connected/cleaning), Red (error/low battery), Pulsing (charging).

App Setup & Connectivity

Download SharkClean app from Apple App Store or Google Play Store.

Create account or log in.
Press and hold Wi-Fi button on robot until tone sounds.
Follow in-app instructions to connect to your 2.4 GHz network.
Name your robot and assign to a home.
Enable voice control via app settings if desired.

Tip: Ensure robot is near router during setup. Disable VPN for initial connection.

Cleaning Modes & Scheduling

Supports whole-home, room-specific, and spot cleaning.

Whole-home: Robot cleans entire mapped area.
Room Select: Choose specific rooms in app.
Spot Clean: Concentrates on a 3-foot diameter area.
Schedule: Set daily or weekly cleaning via app.
Manual Control: Use directional arrows in app to steer robot.
Recharge & Resume: Enabled by default; robot returns to dock if battery low, then continues.
No-Go Zones: Draw virtual boundaries in app to restrict areas.

WARNING! Do not pick up or move robot during cleaning cycle; this may disrupt mapping.

Maintenance & Care

Regular maintenance ensures optimal performance.

Task	Frequency	Instructions
Empty Robot Dustbin	After each cleaning	Press release button, remove bin, empty debris.
Clean Filter	Every month	Tap gently, rinse under water, air dry 24 hrs.
Clean Side Brushes	Monthly	Remove and clear hair/debris.
Clean Sensors & Charging Contacts	Weekly	Wipe with dry cloth.
Check Brushroll	Every 2 weeks	Remove and clear wrapped hair.
Replace Clean Base Bag	When indicator red	Pull out old bag, insert new one.

CAUTION! Do not use robot on wet surfaces. Always turn off before maintenance.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Complies with Canadian standards. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com/support or contact 1-888-228-5531.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Robot not starting	Low battery/not docked	Ensure robot is on dock charging; wait 4 hours.
Wi-Fi connection failed	Wrong network/password	Use 2.4 GHz network; re-enter password; restart router.
Robot stuck or avoiding areas	Obstacles/cluttered floor	Clear floor; check for stuck wheels; clean sensors.
Clean Base not emptying	Full bag/clog	Replace bag; check hose for blockages.
Poor suction	Full dustbin/clogged filter	Empty dustbin; clean filter; check brushroll.
Error beeps/lights	Various issues	Refer to app error codes; power cycle robot.

Reset: Hold DOCK and SPOT buttons for 10 seconds to factory reset.

Service: 1-888-228-5531; sharkclean.com/support