Shark IQ 2400WD Series Vacuum Cleaner Manual

The Shark IQ 2400WD Series is a self-emptying robot vacuum with Wi-Fi connectivity, smart mapping, home mapping technology, voice control compatibility (Alexa/Google Assistant), multi-surface cleaning, a high-efficiency filter, and a self-cleaning brushroll. It features a Clean Base™ Automatic Dirt Disposal that holds up to 30 days of dirt and debris. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unpacking & Setup 3. First-Time Use 4. Specifications 5. Controls and Indicators 6. Using the SharkClean App 7. Cleaning Modes & Scheduling 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Robot vacuum, Clean Base™ Automatic Dirt Disposal, charging dock, side brushes, high-efficiency filter, self-cleaning brushroll, and remote control (if included).

Feature	Description
Clean Base™ Automatic Dirt Disposal	Self-empties robot bin; holds up to 30 days of debris
Smart Mapping & Navigation	Creates a map of your home for efficient cleaning
Wi-Fi Connectivity	Connects to SharkClean app for control and scheduling
Voice Control	Works with Amazon Alexa and Google Assistant
Multi-Surface Cleaning	Adjusts automatically between carpets and hard floors
Self-Cleaning Brushroll	Reduces hair wrap for maintenance-free cleaning
High-Efficiency Filter	Captures 99% of dust and allergens
Recharge & Resume	Automatically returns to dock to recharge and resumes cleaning
Boundary Strips	Included to set no-go zones (physical strips)
DOCK/CLEAN Button	Sends robot to dock or starts cleaning cycle

Unpacking & Setup

Unpack and inspect all contents. Place Clean Base™ on a level surface against a wall.

Install side brushes: Snap onto bottom of robot.
Charge the robot: Place robot on Clean Base™ charging contacts; ensure power cord is plugged in.
Connect Clean Base™: Plug power adapter into outlet and Clean Base™.
Prepare your home: Clear floor of obstacles, cords, and small objects.
Install boundary strips: Place strips to block off areas you don't want cleaned.

WARNING! Keep robot and Clean Base™ away from stairs and wet areas to prevent falls and damage.

First-Time Use

Fully charge robot before first use (approx. 4 hours).

Power on: Ensure robot is seated on Clean Base™ and charging.
Download SharkClean app: Available on iOS and Android.
Connect to Wi-Fi: Follow in-app instructions to connect robot to your home network.
Initial mapping run: Press DOCK/CLEAN button to start first cleaning; robot will map your home.
Name your map: Use app to label rooms after mapping is complete.

CAUTION! Do not move Clean Base™ during initial mapping to ensure accurate home layout.

Specifications

Model: Shark IQ 2400WD Series.
Type: Self-emptying robot vacuum with Clean Base™.
Navigation: Smart Sensor™ technology with home mapping.
Connectivity: Wi-Fi (2.4 GHz), Bluetooth.
Voice Control: Amazon Alexa, Google Assistant.
Dust Bin Capacity (Robot): 0.2 quarts.
Clean Base™ Capacity: Holds up to 30 days of debris.
Filter: High-efficiency, washable.
Power Source: Rechargeable lithium-ion battery.
Run Time: Up to 90 minutes per charge.
Charging Time: Approximately 4 hours.

Controls and Indicators

Robot Top: DOCK/CLEAN button, Wi-Fi indicator light, power/error lights. Clean Base™: Power indicator, status lights, empty bin button.

App Controls: Start/Stop, Schedule, Select Rooms, Set No-Go Zones, View Cleaning History. Voice: "Alexa, ask Shark to start cleaning."

Indicator Lights: Solid blue = ready/charging; Flashing blue = cleaning/mapping; Red = error/low battery. Clean Base™: Green = ready; Amber = bin full/needs attention.

Using the SharkClean App

Control and customize cleaning via the SharkClean app.

Download & install app from App Store or Google Play.
Create account and add robot.
Connect to home Wi-Fi (2.4 GHz network required).
Use features: Schedule cleanings, select specific rooms, view cleaning history, set no-go zones (via boundary strips), and receive notifications.
Firmware updates: App will notify when updates are available.

Tip: Ensure robot is within Wi-Fi range for reliable connectivity.

Cleaning Modes & Scheduling

Supports multiple cleaning modes and scheduling.

Start cleaning: Press DOCK/CLEAN on robot or use app/voice.
Cleaning modes: Eco (quiet), Normal (balanced), Max (deep clean).
Room Select: Clean specific rooms via app after mapping.
Schedule: Set daily or weekly cleaning schedules in app.
Recharge & Resume: Enabled by default; robot returns to dock if battery low, then resumes.
Edge Clean: Focuses on cleaning along walls and edges.

WARNING! Do not use on wet surfaces or pick up liquids. Keep away from pet accidents.

Maintenance & Care

Regular maintenance ensures optimal performance.

Task	Frequency	Instructions
Empty Robot Bin	After each cleaning*	Press bin release; empty debris into trash.
Clean Filter	Every month	Tap filter to remove dust; rinse with water (air dry 24 hrs).
Clean Brushroll	Every week	Remove brushroll; clear hair and debris.
Clean Sensors & Charging Contacts	Every month	Wipe with dry cloth.
Clean Side Brushes	As needed	Remove and clear tangled debris.
Replace Filter	Every 6-12 months	Order replacement filter (Model XF22).
Empty Clean Base™ Bag	When indicator lights	Open lid; remove and replace disposable bag.

*Note: With Clean Base™, robot bin automatically empties; manual emptying may still be needed for large debris.

CAUTION! Unplug Clean Base™ before maintenance. Do not use damaged parts.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. ICES-003 Compliance: Class B digital apparatus. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-888-228-5531.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Robot not starting	Low battery/not docked	Place on Clean Base™ to charge; ensure contacts are clean.
Robot not connecting to app	Wi-Fi issues	Ensure 2.4 GHz network; restart robot and router; reinstall app.
Poor navigation/mapping	Obstacles/dirty sensors	Clear floor; clean sensors with dry cloth; restart mapping run.
Clean Base™ not emptying bin	Full bag/clog	Replace disposable bag; check hose for clogs.
Red error light flashing	Brushroll stuck/wheel issue	Clear brushroll obstruction; check wheels for debris.
Robot not returning to dock	Blocked path/dirty contacts	Clear path to dock; clean charging contacts on robot and base.

Reset: Hold DOCK/CLEAN button for 10 seconds to reset robot. Reconnect to app if needed.

Service: 1-888-228-5531; sharkclean.com